I have serious spinal issues and the seat cushion on the adjustable leather chair I use was…read morebreaking down inside...I called ahead and my plight was handled so kindly by Paul...I brought that cushion in the same day, and Bryan rebuilt it right then and I got to watch. Great work--and caring people!!

Fabulous customer service. Fixed our mower before we took it out of the truck! No charge, highly…read morerecommend this place

GREAT Customer Follow Up. Bought a used Ariens Lawn Tractor from M and E. Upon getting the unit…read morehome, it wouldn't start. Returned the unit to Mike at M and E. Mike put over $400 repair into the unit totally backing up his sale of the unit. Had I bought the unit from a private party, I would have been out the repair dollars. It sure is nice to see someone in his type of business back his sales and service. I have had nothing but consistent quality service for any of the items I had them repair. THANKS for your GREAT SERVICE!!!!

The folks at Stratus have been amazing to work with. We dropped in just to check out their granite…read moreslabs (their selection is incredible btw) and ended up fulfilling all of our tile/counter needs with them. There are a lot of places in Traverse City to go for tiles and flooring, but the selection and service at Stratus is hard to beat. And countertop slabs, they're THE place. Highly recommend.

I have had a great experience working with Lynndsay and the installers at Stratus. I have worked…read morewith them on jobs from Boyne City down to Leland from granite tops to flooring and they have been great. In the process of lining up more with the team as we speak! I highly recommend.

I'd like to add my voice to the reviewers who like this store- both the store itself and the cause…read moreit supports. This should be at the top of your list for shopping for used items- I think it's especially strong in kitchen ware and linens but really they have everything- and that may just reflect what I've been looking for.

the staff just sat in their chairs, while the young man found a guitar and…read morewatch while the donated people had to haul the items into the store. they ask two of the people who where donating..including me.. what do you have and to separate the items...NO get off your butts and help.. other wise lets all donate to goodwill who is always willing to help. Me done.. goodwill it is.

Rude, rude, rude. The team clearly has no customer service experience and lost out on what could…read more have been a great sale for them. Take the snotty and pompous attitude down a notch, you're a store in traverse city Michigan.

I went in today to find a gift to take to a house-warming party, and naturally found the perfect…read moregift!

I have been coming to this wonderful hardware store for over 60 years. They have always treated me…read moregreat. I swear they have everything anybody would ever want in that store!

Rude people and over priced items. Avoid this place but all means. They turn into real jerks when…read moreyou make a return

I was buying socks and apparently the package had 2 pairs which should have had one pair. The…read morecashier (the heavier gal) was very rude. She stated "listen to me I'm trying to tell you it only comes with one pair". I said be nice it's free. She became very angry when that was said. The other cashier (older gal) said that's why we are on this side of the counter. Very rude. Will never shop there again . Sorry you have to work on Saturday.

Love all the ladies at the Front Porch. They continue to show up everyday, even when they are…read moredisrespect by the customer. Thanks for all being there and being so helpful to me and my family. Shout out to Abbi and Linda. ​

Great store and even greater people running it. They are so helpful & kind…read more~Elaina "Zing" Salerno

Not only is this place only a few blocks from my house, they also have the dog food I buy for my…read morepup (Fromm's) at a VERY good price! They only had one type of grain-free flavor, so when I asked the guy if they could get more, he said, "most definitely, they are here every week!". SUPER nice guy! This will be my supplier for my pet food needs. Thanks for being you.