There was a fuel pump recall on my 2020 Honda Pioneer 700 side by side so I took it to Dan Power…read morefor the service since they were local. After dropping it off on November 19th for what was supposed to be a 2-3 hour fix they called and said they had broke a plastic body piece in the process and should have a new one in within a week. Fast forward a few weeks and still no repair so I decided to go pick up my side by side and wait for the part. After 3 in person visits and about 6 phone calls over the course of about 7 weeks I still didn't have a replacement piece so I decided to visit in person again on January 10th and ask for a refund for the part so I could just buy one online. Turns out, at some point during that 7 weeks they had received the piece and just never called me to let me know it was in. Frustrated by the severe lack of communication I left, thankful to at least have the part in hand although I was now responsible for repairing my Honda that they broke myself. Here is where the really bad part comes in to play. While installing the new body piece I notice that 2 nuts for the roll cage were removed to aid in the removal of the cowling and reinstalled super loose to the point that they are about to fall off, 2 big wires were left disconnected and just folded over laying next to the engine, and 2 bolts (1 short and 1 long) were swapped and installed in the wrong holes. Basically my $12,000 ATV was worked on by someone who didn't care about safety or proper operation. These people are supposed to be trained mechanics. It was obvious by this point that wasn't the case. Over the years I have spent thousands of dollars at Dan Powers because I believe in buying locally whenever you can. I purchased a Honda Foreman ATV from them, a top and windshield for my Pioneer, etc. That said, I don't plan on even buying a quart of oil from them in the future. I highly recommend you shop elsewhere and definitely don't have your stuff serviced here, unless you want to be fixing their mistakes yourself a few weeks later.

Staff was super helpful. They had the motorcycle I wanted to take a look at. The sales person was…read moreinformative but not pushy. Very happy with my experience.

My wife and I moved to Bardstown, Ky 2 years ago. It's our dream house and we needed a few things…read more A Kabota tractor and a big green egg. The tractor purchase was smooth easy and painless. We got such a good deal I got the fork lift attachment as well....then 6 months later I got the hankering for smoked Brisket.....came back and bought the big....big green egg.....these guys just do it right. From service on the tractor to sales of charcoal for the smoker. Friendly, knowledgeable, first rate service always.....getting ready to buy a post hole digger for the Kabota to make life easier! Do yourself a favor and buy from these folks. You'll be glad you did.

I just moved to KY and didn't have a grill when I got here because I left my BBQ island behind…read more Disaster struck and I didn't have a kitchen for a month. I called Joe Hill's Powersports & Equipment at 10 AM on 1/4/2020 and 1PM on the same day they delivered me a fully installed and setup Green Mountain Grill at a great price and small delivery fee! Saved me so much money having to order out every night and tastes so much better and satisfying. Going to smoke my first chicken tomorrow.

I have repeatedly reached out to All Terrain Power Sports by text/calls regarding issues with a…read more2011 Polaris Ranger I purchased from them on December 20th 2018. 2 Days after I paid cash for the machine on December 22nd the driver side fuel injector went bad and I called the owner. He would not answer my calls but had a tech call me to figure out the problem and after a few texts back and forth we settled on me picking a new fuel injector up which I did, and installing it myself, which I did, based on the owners word he would reimburse me ($105.99). Their web site advertises they have a 90-day warranty. Right now, it is going on 7 weeks with no reimbursement and continual promises the check is in the mail. But really the most pressing issue is the title to the machine. I still have not received that. I'm told one fault of mine is I trust people and work mostly off of handshakes. When I paid them cash for the machine the owner assured me he would have the title to me in a week or so because he had to file for a lost title. I have become increasingly concerned with their lack of attention to these 2 matters. I still after 7 weeks don't have a firm date when I can expect to receive the title and I have given up on the reimbursement promised and any 90-day warranty.

Extremely unprofessional service from Big Country Powersports. I got hung up on twice, and when…read morethey did answer, the attitude was rude and way too casual. Not how a business should treat potential customers, I would never buy a fking motorcycle here agai...

I recently purchased a 2023 Can-Am Ryker Sport. I'll start off with this. If you have any worries…read moreabout purchasing a trike go to Adam, he was the best salesman. Now I did run into a couple hiccups, the side panels for my Ryker didn't come because CanAm doesn't send them with the bike, so they had to order them separately,(they do have them in stock now though), they are currently going through a remodel, and hired a bunch of new people. The other issues I ran seemed so small because Adam did A WONDERFUL JOB at making sure I got everything I needed for my bike. My overall experience was 9.5/10. The group of guys that helped me with my bike did a wonderful job. I love my Ryker no balance required, it's easy to ride, and I look cool and feel safe while driving it!

Chris is knowledgeable and has been a great resource for my Can Am Spyder. The service department…read moreis one of the best!

Have dealt with them on many occasions. Best powersports dealer in town! Great to work with on…read moreparts and service side. Have not had the pleasure as of yet to work with sales or finance department but I am sure they are great too.