What a shame, lost my business in the first 5 seconds…read more Called to see if I could get in for a hair cut today, as my mother just passed and I need to catch a flight to the service. Amanda answered the phone. I asked if anyone had any availability for a haircut today. She said she would look. Then asked if I had ever been there before, I stated that I had not. Got a real quick NO! No offer of when they might have availability. Just simply no. I guess they do not need any new business. Well I can promise I will not ever consider Terrame Salon ever in the future! No customer service at all.

Everyone in town raves about this place so I decided to book a spa day that included a massage,…read morefacial, and pedicure, back in early Nov '21. This was in the hopes of having my new regular spot for services, but let's just say I don't wanna go back here. This is not my first spa experience, so I was a bit put off by the service through the day. I arrived and there's no clear signage on where to go, eventually someone told me to go check in upstairs, and a girl took me around to ask if I wanted a robe, since it was a full day thing I thought that was assumed. Anyway, after changing I was to put my belongings in a locker, but they were all missing keys, the girl was confused and told me to just put my stuff wherever, which was not a way to begin a relaxing day. Also, nobody I saw working up to that moment was wearing a mask, which just added to my anxiety. The massage therapist was first, and she was great (Sydney), and also wore a mask the whole time, she's the reason I gave 2 stars and not 1, I would see her again at a different location. Meanwhile, the person who did my facial could not bother to wear a mask and didn't even give me any feedback during my service. And the lady who did my pedicure didn't even want to talk to me and decided to chat with the next chair over instead. Oh, and after the massage I noticed they had brought keys for the lockers for new clients who came over but didn't say anything to me, so I took it upon myself to move my stuff to a locker with a key at that point. Management seemed nice and sent me home with a box of chocolates and a candle, but the services were not up to par, and the lack of masking was a complete turn off. So I'm still trying to find a spa in the area.

I've been a long time customer of Ranel. She gently encouraged to do a wellness massage versus a…read moredeep tissue. I have trouble with holding myself and breathing. She has helped me in those areas as well. She is a wealth of knowledge about the human body and great counsel. It is so wonderful for me to see her. She is AMAZING! I recommend her to friends all the time. I hope you will give her a chance to help you too.

I HIGHLY RECOMMEND! I was given a massage as a gift. Ranel was so warm and welcoming when I…read morearrived. She even took the time to talk with me about my father who is battling cancer and offered some good skin cream resources for radiation. She also educated me on candles, at my request and provided me a sample! The massage was wonderful, and I felt so relaxed the rest of the day and did not experience any soreness after, even though I had a few areas that needed additional pressure. I reached out to her a few days later with additional questions about the skin cream and she promptly replied. I will be a returning customer not only for the massage therapy but for her genuine and kind character!

I had the best facial massage facial with Oxana. Hands down, the most relaxing experience I've ever…read morehad during a facial. The tranquil space and Oxana's knowledge was exactly what I needed. Highly recommend!

My lovely mother was turning 50 and I wanted to treat her to a spa day. After much Googling,…read moreYelping and checking reviews, I decided on 921 Salon & Day Spa. I called them up and scheduled an appointment for one of their spa packages which included a signature facial, massage, manicure, and pedicure which ran me about $215. It sounds steep but it's one of the best prices I have in the Huntsville area. Fast forward a month and my mom and I begin to make our way to the salon with little to no trouble. The salon is nice, clean and really feels like an escape. The women there really made me feel like I was leaving my mother in very capable hands. Around four hours later, I picked her up refreshed and relaxed. She really loved the service, everything about it actually. Everyone was nice and treated her so well, which I really appreciated because I wanted to do something nice for my mom on her birthday. They treated my mother so well and made her feel so special. I would highly recommend 921 Salon & Dayy Spa.

FREAKIN AMAZING!! We did the couple massage for a special occasion. We will go back! Soon!! Went in…read morewith sore achy back and shoulder muscles and left feeling great. Add ons were very affordable. Super relaxing. The outside of the building looked questionable, but inside it is very nice!

I definitely enjoy my massages here. They are very pleasant and courteous, and they focus on the…read moretightest areas with the most attention. I enjoy the feeling of the environment from the moment I enter.

Quality care, JoJo is the best! Been going here for 5 years now and I receive the best care no…read morematter what kind of massage I receive!

I don't usually make negative reviews; however, this one is important to share. I treat myself to a…read more(90) minute massage for Mother's Day. The technician was Juju. While doing my massage the telephone rang, she without apology took the call, while I was face down. The second time she took another call, when I lifted my head and said juju, where are you? can you please complete my massage so I can go. There was not an apology neither time. Also, for a full massage you are to massage the feet as well. I was not given a full massage. I will not go back ever.

Do NOT sign a contract!!!! I was a member since 2001 from another location. I moved here and…read morecouldn't get an appointment for 3 months. I canceled my membership and I've been fighting them for a year and a half and had to change my credit card because they'd pause the charges for 3 months after I disputed them thinking it was done, then they'd start charging again despite my documentation that I'd canceled. Check the BBB. Multiple complaints!

Cancelation of plans is misleading and causes continued charges…read more The massage service is fine. After canceling my membership I continued to be charged the monthly fee. I contacted the company 3 times regarding the charges and was told it would be canceled and refunded. Today I am told that it was never canceled and that no refund would be made. I would NOT recommend this franchisee.

Been going here for quite a while the staff makes the visit pleasurable every time as well as they…read moreare all extremely friendly but efficient. If you're looking for a holistic quality of care I would say Bobby Morris and his team are top notch and the massage side that's ran by Anastasia Morris is absolutely phenomenal.

I cannot say enough wonderful things about the entire team at Journey Therapeutic. From the moment…read moreyou walk in, the office staff greets you with such warmth and kindness--it immediately sets the tone for an exceptional experience. The massage therapists here are, without question, the best I have ever encountered, and I've been to many places over the years. Their skill, professionalism, and intuitive touch truly set them apart. Each session feels tailored, restorative, and deeply healing. Journey is absolutely worth every penny and well worth the wait to get on their schedule. It's clear they care deeply about their clients, and it shows in everything they do

I experience chronic pain, and wanted to find someone who could give me a deep tissue massage…read more Usually I have to ask multiple times if the massage therapist can please use more pressure, and eventually give up because I feel bad continuing to ask. Not with Christina. She got elbows *deep* into my knots (while checking in to make sure it wasn't too much for me) and I appreciate her so much for it. If you've had trouble finding someone to apply enough pressure, search no more!

Christina is so lovely and she's very experienced. This is where you go if you have large knots,…read morehardened muscles, spasms or even migraine headaches. The office is located in south hsv, walk in, go up the stairs and remove your shoes. The location is obscure but once inside, you're in good hands. Now, she doesn't do Swedish massage-no light hands. She's strong from start to finish. Now, it does hurt a little bit she knocks those knots out and realigns the spine well. The Thai massage is for those who are really hurting like I was. She felt my knots and laughed but she really worked them out then she stretched me so I was able to move again It's chilly in the massage room (the only negative) but expect the hot oil & stones to warm you up. I almost fell asleep during my massage too. Music is quiet and like a Thai lullaby. Again, this style massage is not for the faint of heart. I'm going to visit at least once per month. She's very polite and will make suggestions to tailor to your needs. If you want your legs and feet included, just let her know.

Terrible experience. Overcharging, poor communication, and they ruined my hair. Avoid this place.read more

Loved Amber...a fellow curly haired gal. Excited to start my new HEALTHY curl process with her. So…read moreSWEET and knowledgeable!!