I bought the LivingSocial deal for Laser Hair Removal because it was such a deal ($100 for 6…read moretreatments in a small area, like underarms). Dr. Degraaff is great. When she first meets you she talks you through everything. She tells you how the laser works, what it will feel like, what you'll see in the weeks to come, etc. She has a great "bed side manner" and she seems to never be running behind schedule. If you're doing the laser hair removal you'll need to go back every 6 weeks for at least 6 treatments. The laser works best on dark hair and the area needs to be shaved prior to each treatment. The pain is not too bad, kinda feels like getting popped with a hot rubber band and it's really quick. I very rarely wait longer than 5 minutes in the waiting room, and once I'm back in an exam room I'm in and out in another 5 minutes. The staff here is great and when I complete my treatment I'll provide an update!

I had a procedure done here & now calling to book more . Excellent, no pain ! Very helpful staff $…read morereasonably priced.

UPDATE: Response to owner: I want to clarify my experience after the office response. I scheduled…read morethis consultation in advance and specifically asked staff when I should arrange my Uber home. I was given a timeframe and relied on that guidance. After arriving on time and completing intake and photos, I was then told there would be an additional 30-45 minute delay before seeing the doctor--contradicting what I had been told earlier. I was also informed my Uber would continue charging while waiting, which created a stressful and impractical situation. While the office states I left voluntarily and that consults take about an hour, my decision was based on the inconsistent and changing timing communicated by staff during the visit. The core issue here is not the length of a consultation, but the lack of clear, coordinated communication. I did receive a refund of my deposit, but patients should be given accurate expectations upfront, especially when arranging transportation. I scheduled a consultation with this office before I even moved to Alabama and paid the required $100 deposit. Unfortunately, my experience was extremely disappointing and ended up being a complete waste of my time. The front desk staff were pleasant, and the initial part of the appointment went smoothly. I had photos taken and met with another staff member who was very kind and professional. However, after that, things quickly went downhill. Before arriving, I specifically asked when I should schedule my Uber home and was given a timeframe by the office. I planned accordingly. After waiting, I was then informed that it would be an additional 30-45 minutes before I could even see the doctor. Several staff members responded with comments such as, "I don't know who told you that," and made it clear that the wait time I had been given was incorrect. Rather than taking ownership of the miscommunication, I felt like I was being brushed off. What was most frustrating is that I never even got to see the physician despite arriving on time, completing all of the preliminary steps, and paying a deposit for the consultation. The lack of organization, poor communication, and unprofessional handling of the situation left a very negative impression. I understand that delays can happen in a medical office, but clear communication and accountability matter. Unfortunately, this experience did not reflect the level of professionalism I would expect from a surgical practice.

I have serious concerns about my experience with this plastic surgery facility and the transparency…read moreof its procedures and practices. 1. I was asked to sign the contract and complete payment before a full discussion of my family medical history and before disclosure of the relevant terms and conditions took place. Once payment is made and the contract is signed, I was informed that no refund would be issued, even in the presence of medical concerns. 2. When concerns regarding family medical history were later raised during my second meeting with Dr. Wilson (approximately two weeks prior to the scheduled surgery, and only my second consultation after the initial visit), I felt there was continued pressure to proceed with the surgery as planned. At one point, the clinic requested my father's medical history for verification, which I found unusual and concerning. 3. I was informed that I would forfeit 50% of the procedure fee (several thousand dollars), which I had already paid in advance, because I canceled the surgery approximately two weeks before the scheduled date--even though these medical concerns were actively being discussed with the physician at that time. 4. After raising these concerns, I was no longer able to communicate directly with Dr. Wilson through the office. 5. My interactions with the business manager were also extremely difficult and unprofessional, and I was unable to resolve my concerns in a constructive manner. I felt I was not given an opportunity to fully express or discuss my concerns. 6. Overall, I felt that the financial commitment and cancellation terms created significant pressure to proceed with surgery even when legitimate medical concerns were present, which left me deeply uncomfortable with the process. In conclusion, I believe that key terms and conditions, as well as potential risks associated with the procedure, were not adequately disclosed prior to payment. The financial penalties associated with cancellation created substantial pressure to proceed despite medical concerns. Based on my experience, I would advise others to exercise extreme caution and ensure full clarity of all medical, financial, and cancellation policies before engaging with this facility.

I had dermaplaning & a hydrafacial yesterday. Everyone was so nice, I felt so comfortable &…read morepampered :-) Today my skin feels great & looks so much brighter. I will definitely be returning!

Friendly and inviting atmosphere! The people are very helpful and can assist you with any sun care…read moreneeds you may have.

I had a visit where a painful rash had developed across several areas of my body. The initial…read moremedicince prescribed alleviated pain but the rash was not getting better and a new medicine was prescribed which cleared up the rash completely. The rash seems to have originated as a reaction to a common, very popular brand of anti-perspirant. While reviewing my skin condition, Dr. Hesterman checked out a mole which seemed to be changing and performed an immediate biopsy then submitted the tissue to a lab for review. A skin cancer was detected and I have received further treatment and review to make sure no further issues developed. Dr. Hesterman and her staff have been very professional and supportive as well as effective in their efforts throughout my treatments. I am very pleased with her and her office staff.

I had to take my mother-in-law to the dermatologist so she could get a prescription for medication…read moreto help with acne. The scheduled time for her appointment was on time which made her happy. MIL doesn't like to wait. Dr. Hesterman checked out my MIL and wrote her a prescription. Overall this was a good visit for my MIL and me. :)

Infinity Med-i-Spa always delivers amazing results! The doctors are incredibly talented with Botox…read moreand fillers, knowledgeable, and truly care about achieving the best outcome. The staff is wonderful too, always friendly and attentive. A five-star experience every time!

Drs that have the experience in different facial structures. And not having a dr in training…read morepractice on you when u spent alot of money there

I unfortunately have not been able to get there. But they have always been kind and good with…read morekeeping me up to date. I am still hoping to get there as soon as possible thank you so much for your kindness: As Ever, Marly Ellen Campbell

The staff is so friendly and helpful. It's always busy. The ladies in the office will share their…read moreopinion when asked and you know they have seen it all. Probably not the place for a KK BBL . If you want done quality work this is the place to go. I'm quite the fan of Dr Alison.