I got quotes to replace all the windows in my home from two places and selected Eureka Glass in Mckinleyville because they offered the same product at a lower price. The service was great, as they installed the windows you could tell by listening that they were very careful about the installation. The lead installer has 27 years of experience, so he knows what he is doing. I wholeheartedly recommend Eureka Glass in Mckinleyville. read more

not good, they charge to much money and have not so good service / takes too long to get a follow up

not a good value when they cost the customer $500 in travel costs. lack of communication and improperly ordering the windows and to top it off... they know I am 4 hours away and didn't recommend I get my inspection done on the same day they finished causing me to drive for the 5th time, 4 hours and $100 in gas !! read more

After spending 18k doe window glass they made me wait 6 months for a follow up appointment to bid the remaining windows - get the appt set- called that morning to confirm- they gave me a 4 hour windowa then didn't ahow yo because "I Didn't call them back" !!! So now I should wait 6 more weeks just for the estimate! I repeatedly asked to talk to owner- they would not contact me- if you can find another contractor- you should save yourself the headache of dealing with this very unprofessional business. read more

Called for an estimate, the girl who called back was rude & they never showed up to do the estimate

We had broke a window in our home, I called Eureka Glass last night around 4 pm the receptionist told us if we came in at 8 am when they open that we could get it fixed. We got there at 8 am like she said a very nice man looked at our window, quoted us a price & told us it would be about an hour we came back at 9am & it was done!! We were very pleased with their courteous & speedy service!! Plus they took all of the glass that had shattered out of our window pane!! Thank you Eureka Glass!! We call you speedy glass!! read more

I needed a sliding glass door. After playing phone tag for weeks, I was finally able to get someone to come over, but he didn't show up. I called the office, and they sent him back out, and then he was super rude to me, telling me that he knocked and no one answered, which was a kid lie. After checking out the door, I never heard back, until I started another weeks- long game of phone tag. Finally, I got them to order the door, which, during Covid times, took months to arrive. No one called to say that it had arrived. Wondering what was going on, I called, and someone checked to see that the door had arrived. After a few more weeks of phone tag, I was able to set up an appointment to get the door installed, but, at the last minute, no one was available to install the door. I set up a new appointment, and weeks later, I'm waiting at 8:30 am, and no one shows up. At 9 am, I get a call that they had received the wrong door. Pitiful! I hope that I don't have to call them again, and would not recommend them to anyone. With this level of service, how they stay in business is beyond me. read more

First, we have used these folks to replace windows and do new shower enclosures for our homes in Trinidad and before Bayside. Their local installer was great and did a good job but their office lady was the most unprofessional rude person who has no business in my opinion dealing with the public . My rub comes in when I asked for a quote to tint our home windows. They came back with a quote that was insane cost wise. When I questioned it their response was they are the only game in town so they can charge these rates. Mind you we just spent several thousand dollars on their other work for us so I would have thought on an add-on product they would have treated us fair instead of the glib response about being the only game in town. I was determined even if I had to pay more I would not use them for the tinting and found a company out of the area who came in and to our surprise was half the cost of Eureka Glass for the identical 3M product quoted. The other company did an outstanding job. Needless to say as we replace our other windows we are going outside of the area to have the work done. Oh and by the way for warranty issues the other company has been extremely responsive. read more

Fast, friendly, fair - great job! The fine folks at Eureka Glass in McKinleyville fixed our sliding door screen - for which they had to special order the screen - and then delivered and installed the repaired door. Very well done, very professional - many thanks! read more

They first fixed my windshield's passenger side trim when the shop in Arcata hadn't correctly installed it, then a couple weeks later they ordered on OEM windshield and two new pieces of trim because the shop in Arcata couldn't get it right. Do not go to the Arcata shop, go to McKinleyville! They were so kind, quick, and easy to work with. read more