Went in to get new tires, Wayne helped me out and ordered the tires and got me in the next day…read more Definitely won't be going anywhere else from now on.

I have an older vehicle and took it to Tony's twice in the last year. In both cases, I ended up…read morepaying less than I'd expected. They didn't try to gouge me. Their customer service is great. They listen, they answered my questions, and did not talk down to me - they even took me onto the shop floor once to show me the problem (tie rod). James at the counter is great.

Thank you, sir, owner of this business, for donating the amount of money you did to help your flood…read moresurviving neighbors stay safe, warm and dry in a hotel for a few night!! You are the type of person and business who we all can use more of and you lead by example! Thank you from many!!

From the owner: Cashio's Automotive Repair & Bait Shop is an auto repair company that does full-service auto…read morerepair, diagnostics, and A/C repair. We also offer our customers live bait and tackle. We've got everything you need. Call us today for more info!

DO NOT GO TO THIS SERVICE CENTER!…read more I scheduled a vehicle repair 4+ weeks BEFORE bringing my RAM into the dealership for repair (because they couldn't see my truck sooner). Four days before my SCHEDULED appointment, I brought my RAM there and dropped it off. I didn't hear ANYTHING about my truck until I called 15 days after dropping the truck off. They were supposed to call me back that day, but they did not. I called the next day (day 16), and they couldn't find my truck, my paperwork, or my keys. No records of my vehicle. They did call back once that day (at the end of the day), saying the truck was "finished days ago" and that they "forgot to call me." I asked what was wrong, and I was told that they didn't even look at the reason the truck was brought to the shop (likely needs a new PCM based on another shop's review). All they did was update software AND DID NOT EVEN LOOK AT THE ACTUAL ISSUE. My truck was left there for a specific repair, lost, and without a call when they STOPPED WORKING ON IT so I could get my truck, they just never even looked at the reason I brought it to the shop! I called back the next day (day 17), and they STILL had not looked at it the actual issue. I removed my truck from this service center. DO NOT GO TO THIS SERVICE CENTER!

I had previously brought my Jeep Wrangle in for oil change and tire rotation- always been please…read morewith speedy service. this time I took it in because of a warning light and a tire problem. First issue was the first available appointment was 3 weeks out. Parts had to be ordered (understandable) was supposed to be a couple of days. after not hearing from them, not able to contact by phone after leaving messages my husband went over there and was told mechanic was at lunch (10:30 am) after an hour or so was told mechanic was not there and they couldn't find the paperwork! When work was finally completed the bill shows work that I was told they recommended not to do. I had a tire throw a belt - getting new tires and was charged for a tire rotation (buying tires elsewhere) Will not return to the service center - and more than likely will find my next Jeep somewhere else

Rebecca is the . I went to Rainbow in Covington. Paid 150$ for an oil change and showed my recall…read morepaperwork from RAM. Asked them to inspect it. Oil change was so quick, and they said : oh its great, no recall. BS not even 72 ish hours later I get these flashing codes in dashboard. About being so many miles until my truck went into limp mode. This dealership was the closest to our BnB (new to area) and took it in. The lady at desk was the new service director (Taylor) and I explained the previous place and my utter disgust with them. Not only did this service center take it seriously, she was honest and said they would need 24 hours to inspect it. 24 hours later, they text me with news it was the recall. It took one week for them to get part, get it installed AND Rebecca went to bat for me and made sure RAM covered an additional faulty part, that had failed due to the recall part. I was ready to give up hope on dealerships here, and this place shocked me. I will gladly drive here to see both the awesome women who keep it real and honest. Even if I buy a home in another parish. Aggravating when service departments try and scam you. Rainbow actually sent me what looked like a bill for 240$ + last week...in the Itty bitty tiniest print at bottom it explained it was an offer for their extended maintenance package. Jack-holes!!! My mum or any other older person I know would have genuinely thought it was a bill and paid I am genuinely considering filing a complaint with BBB or whatever Louisiana allows for that shady/deceptive letter. Hands down I will recommend BOTH these women to anyone looking for service!!

I would not recommend Ross Downing Chevrolet Jeep Dodge to anyone…read more I brought my Jeep Renegade to them on a Monday after breaking down on Sunday. Initially, I thought it was a transmission issue, but after further inspection, I realized it was the brake caliper--a repair covered by my warranty. I had my car towed to Ross Downing, and that turned out to be a huge mistake. When I dropped off the car, I specifically told them the issue was with the brake caliper. Despite this, it took them over 24 hours to diagnose the problem. During this time, they claimed my car had electrical issues and multiple other problems that were completely unfounded. I reviewed the dash cam footage from my car and saw their technicians forcing it to drive forward, causing the caliper to grind and damage my rims. I also watched as four technicians struggled to figure out the problem, with one even stating, "I don't think it's the brakes." Their lack of basic mechanical knowledge was alarming. Eventually, they told me the caliper wasn't covered under warranty because the issue was due to a missing caliper bolt. This seemed deliberately written in a way that would avoid warranty coverage, despite other options they could have pursued. To make matters worse, almost all the additional issues they claimed existed were fabricated. My car has never had electrical problems, and I have records showing that my brakes were serviced in August by the dealership that sold me the car (Benoit Nissan in DeRidder). Ross Downing seemed more interested in trying to make money off unnecessary repairs than solving the actual problem. When I told them I only wanted the caliper repaired, they quoted me $153 for the work. Thankfully, Benoit Motors stepped up and paid for the repair because they are an honest and trustworthy dealership. If Ross Downing cared about doing quality work and treating customers fairly, they might get more business. Instead, my experience suggests they are incompetent and untrustworthy. I would advise anyone to take their car elsewhere.

DO NOT HONOR THEIR APPOINTMENTS!!! Yesterday, I made an…read moreappointment for 1 pm today to get a wheel alignment. Today, I showed up at 12:40. I was informed that I would have to wait 4 hours, because someone came on before me. It was 3 Charter Spectrum vans. I explained that I had an appointment, but they did not care. I was asked to come back tomorrow. I most certainly will not be coming back tomorrow or ever! The business model has online or over the phone appointment bookings. That is clearly how the business plan is set up. However, the workers do not honor that. It was more important to them to milk the cable company on a four hour break job than to keep a good name for their business. Clearly, there is no point in the appointment system. They did not value my time, so they will never get my money! The worker told me it was first come, first serve. That completely undermines the booking system! I will spend my money at places that value my time and honor their word!!!​

Ok this place is LEGIT! It took 10 mins for my oil change. This is soooo much better than making an…read moreappointment somewhere and still going an entire day without your car. Props to the people who opened this place up. Very convenient and reliable. They do a 20 point inspection on your vehicle as well! I will be a returning customer for sure!

Wish I could give it no stars but it won't let you. Bought a truck from them and have had NOTHING…read morebut problems. RIP OFF