I have used this once was very pleased with their service…read more They brought the car to me. It was spotless, and smelt pleasant without being irritating, if you get my drift. On return, I took it to them, as they were short on man power, and after about ten minutes someone drove me home. I had agreed to this, so was not put out, and it suited me better than to keep the car for another night. I'd recommend this hire to anyone, but if you arrive by train, make sure they can fetch you.

I needed a car quickly due to a family emergency and Poole managed to supply one the same morning…read more The windscreen needed a clean inside but nothing too bad and the car was clean and smell free. When i took it back a member of staff asked if i would use them again and i said it was likely so they gave me 20% off my next hire. Have just booked a SUV from them and they honoured the discount . Staff were friendly and helpful.

I have received extremely bad service from the Bournemouth branch, particularly from Charles and…read moreFreya. communication is useless and it has almost left me in tears despite Steve at Skoda trying to act as go between. I will NOT being using them again.