Satisfactory experience.
Counter staff were professional and pleasant.
Staff ensured that I knew where to go to find the car (rooftop car park in a building next door to the rental office).
The car park staff were more perfunctory. Other than driving the car from it's spot to a more accessible position and handing us the key, the staff member turned on his heel and went back to detailing other cars. There was no offer of explaining any features or ensuring that I was happy with the vehicle.
We found a few more scratches on the vehicle which we reported to the car park staff.
Over all, while it wasn't a negative experience, I wasn't positively impressed and certainly am not moved to promote Europcar as a brand to others at this time.
I'll see what the drop-off experience at Europcar Menton branch will be. read more