I reserved a car on 8-11 to pick up on 8-13 with no deposit in the peak of the busy vacation season. I planned a drive to Cinque Terre which was way over the allotted milage. I picked it up on Tuesday and everything was explained to me - she even tried to save me money by telling me to book it online for unlimited miles but I was okay with it. Car was fine, less than 5,000km on it when I got it. No damage, everything worked. Took my trip, brought it back 1st thing in the morning. Yes,I was charged for the miles, but I'd expected it. The 4 staff members I'd dealt with were very helpful and went out of their way. I'd walked into Hertz before coming here because they're an American outfit and I'm a NY'er. They were rude and dismissive and I'm glad for it because doing business with the people in this Eurocar office and garage was truly a pleasure. I had a great trip and thank you! read more

Europcar France - The car I'd rented from them was as close to perfect as it gets for what I'd wanted it for! - Car Rental Near Me - Nice, 06

45 minutes to an hour in line waiting to get the car so it was pointless having a pick up time. They didn't have the car we reserved so we got a bigger one the attendant said only had a scratch on bumper and rear. I wanted the smaller sports car because narrow as streets in Nice, and i ended up with a crossover. -_- We get to the car and it had clearly been side swiped on one side and had a giant dent on the other. She had no record of this. They rented us this beat up car and we made sure the guy write down all the scrapes and dents in the car. Car worked fine, though buying gas upfront was pointless. When we go to return the car at the airport, the attendant asks us where all these dings and scrapes came from. The guy from before never even recorded the giant dings we spent 20 minutes going over with him. This guy was now trying to charge me! Thank God I had taken pics of each dent and scrape before we left with the car. I showed him the pics and he said ok fine. I asked him for a discount for having to drive around this eyesore in Nice and Monaco to which he replied "no." -_- ... never again. I only give 2 stars because the car functioned properly...even though it looked like absolute shit. read more

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Absolutely terrible service. They gave my car away and requested I pay an extra 60 euro for a worse car. I never leave reviews even if I have a terrible experience but this one was truly awful. Stay away from this place, it's a scam. read more

Horrible rental experience. We arrived early at 9 AM for a 10:30 reservation. The woman at the counter rudely said "Your reservation is for 10:30. I have no cars. You have to wait". We sat down and watched several other customers arrive. It was taking that only woman behind the counter 15-20 mins to check out each customer so at 9:30 we got back in line. At 10:30 I was able to complete the contract but told the car was being brought in a truck and I would have to wait. During this time most of the customers that had completed their contracts came back to the counter with problems with their car or long delay in getting it. Fortunately when we went to the garage the we only had a short wait. We drove to our destination 3 hours away. The next morning as we drove to a nearby town, the oil light came on. We added a liter of oil at a hefty price and the light went out. The level was a bit low but within limits. The next morning the oil light came on again. The oil level dropped overnight but was still barely within limits. It was not visibly leaking oil so I was concerned about engine damage. I called roadside assistance to ask to exchange the car. After multiple calls, long waits on hold and broken promises to call me back, I finally got an agent who told me my alternatives were to 1) have a tow truck come pick up the car and then wait for them to bring a new car or 2) take the car to the closest location in a nearby town and exchange it. I chose to go to the closest location. Upon arrival I was told that they were a franchise and that a car from them would be a new contract at additional cost and the car would need to be returned to them, not another town per our original contact. This was unacceptable to us as we would have no transportation to that other town. The manager was sympathetic but insisted there was nothing he could do. It was suggested that we drive to the town of our final destination almost an hour away and exchange the car there, which is what we did. Thankfully we did not have any mechanical problems on the way. After losing over half a day of our vacation, we exchanged the car, but for a larger, banged up vehicle. Europcar was completely insensitive to the fact we paid $30€ for oil for the first car. Day 3 started in the second car with the low air sensor in 1 tire coming on, which we had to address. The Europcar team in our final destination, Avignon, was actually pretty friendly and efficient. Bottom line - avoid Europcar, especially in Nice. Cars appear to be poorly maintained. A traveling companion had an awesome experience with Sixt. read more

Don't rent from them, I showed up and they did not have a small compact automatic transmission available. They were unapologetic, did not have the vehicle and left us to speak to other rental companies for a replacement. We had a one way drop off and the trains did not run to where our hotel reservations were so we ended up having to spend 400 dollars more for the only automatic car rental that was available at another rental company. Don't ruin your vacation by spending money here. read more

I booked a car rental online on the website www.autoeurope.com, Online the total cost was $63.10 for 2days, the rental for 1day was 26USD and I booked it for 2 days 26x2=$52 but they charged me 63.10 USD, I knew there are some taxes in that difference of $11, so I was ok with it. Next day I went to the office to pick up the car, I knew that in the office I will have to register my debit card in order to leave an amount for guaranty, however the lady in the office has tried to convince me to get a Cabrio, when it was raining a few days in row, I had to explain to her a few times that I don't need a Cabrio! After that she gave me a paper to sign (which was in French) with the details of payment and taxes for road (2 euros per day for road taxes) and some other taxes, but all the amounts were in Euros where was details of what I am paying for (I thought this is the explanation of how my payment is split and why i have paid online $63 and not $52), the approximate total was 56 Euros which I thought is the same I paid online just transferred into Euros. The lady didn't talk English very well and all she was saying was that that amount will be refunded. I used the car 2 days and returned it in the same perfect condition with the full fuel tank. After I returned the car they refunded me the guarantee fee after a few weeks, but I received not all the guarantee amount back - 67 USD (which is that 56 euros) was missing. So in total, I have paid $63 online and $67 (from the guarantee fee) for a tiny car for 2 days. read more

They are the worst. My experience is similar to that of Daysha and Keith. This Nice office seems to have a checklist: 1. Customers wait an hour in line even though they have a car ordered and paid for. 2. The car ordered has been " taken" and there is significant pressure to rent a larger more expensive car and carry extremely expensive insurance to cover" $35,000 liability. " 3. The car is a stick shift and all the vehicle instruction lights and signals are in French even though one ordered an automatic and requested an "ENGLISH language " vehicle. 4. They forget to give you the bar coded piece of paper to get out of the rat maze rental garage. 5. If you are forced,to return the car before the office opens you later find in negotiated charges to your credit card that you have difficulty challenging when you return to the states. It was a terrible experience in which this agency at Nice engaged in behavior bordering on fraud and misrepresentation. Stay away from them read more

I rented a car from Europcar office at Nice Airport (May 4-May 13). After waiting 15-20 minutes, the young woman agent who rented the car to me was polite but tried very hard to sell me an upgraded car. I declined several times before she would move on. Then she tried repeatedly and aggressively to sell me supplemental insurance coverage for $12 per day, more than the same price of the car I was renting. Again I declined repeatedly. She would not take "no" for an answer. Finally, when I insisted I would not take it, rather than simply initialing a "waiver clause" on the contract, she insisted I sign a separate acknowledgement that I would be liable for damages up to the retail value of the car ($12,500 Euros). I don't know if this was actually required but it seemed like a heavy handed attempt to intimidate me into buying the insurance. When she gave me the key to the car, I specifically asked her if I could return the car in Cannes, instead of Nice airport and she said no. Later, I discovered that she should also have given me a ticket to get out of the parking garage. When I arrived at the automatic double gate (as you drive up to the payment machine, in addition to the gate in front of the car, a gate comes down behind the car so you can't back up), the only way to exit was to put in a ticket that is supposed to be supplied by the rental car company. However, this was not explained by the agent and there were no instruction at the gate. I spent several minutes wandering around looking for someone to ask what to do. Finally, I learned that I had to leave my car at the gate (blocking other cars from exiting), walk back into the rental office, and request a parking exit ticket. When she saw me, she feigned surprise and gave me a ticket. It appears that she had intentionally failed to give me a ticket or explain the parking garage as punishment for not upgrading my rental car or buying the insurance. Later, I also learned that I could return the car to a different Europcar office in Cannes without penalty. While I have no complaints about the car or the agency in Cannes, the rental experience at Nice airport was the worst I have ever experienced with any agency anywhere in the world. I would strongly caution people against renting from Europcar at Nice airport. read more