1. Europcar UK

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    Woking, SRY

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    Europcar UK

    4.0 (1 review)

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    Holiday Autos

    Holiday Autos

    1.0(42 reviews)
    0.5 mi

    Holidays Autos customer service absolutely stinks. Booked a car, rental desk wouldn't accept my…read morelicence saying it had a crack in it when it was perfectly legible. Other rental company's would accept but of course we're double the cost as then captive audience. The chap on the phone from Holiday Autos could barely understand English asked him to cancel the booking so we would at least get a partial refund which he didn't do so now I have ended up paying for two rental cars one of which I didn't even have! I would never use Holidays Autos again and reccomend you do the same. Appalling company appalling service far better to book direct with a rental company as you are better protected. Have heard if your flight is late they cancel your booking too. Rip off con artists please DO NOT USE

    Horrible experience. They are a scam!!! Booked online, on their website…read more Arrived at destination, the terms and conditions were changed and I was charged extra (CAD 190) on location. I complained, Holiday Autos's reply: not our problem... They are such a scam!!!! When queried, Mr. Karan Partap, Manager of Routes Car Rental (the company on location), acknowledged that these modifications had not been reflected on the website at the time of booking. In addition, the vehicle I received was in an unsatisfactory condition: the interior was noticeably unclean, and remnants of white plastic were evident on the exterior in multiple locations, suggesting inadequate attention to both quality and service standards. I find this conduct unacceptable, particularly as it contravenes the signed agreement and violates applicable consumer protection regulations.

    Europcar UK - carrental - Updated July 2026

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