Came here when I was well overdue for an oil change. The service was quick and I didn't even have…read moreto get out of the car. The crew were very nice and informative. I didn't have a coupon and they found one for me which was very nice. I think it was a great value for my money. Definitely coming back in the future for all of my other oil changes.

Let me start by saying thanks for the chuckle. I could not make it in at 8:00 am on a Saturday for…read moreyou to scan my car for what the manager said could be "maybe oil got into something" and he would have to use a scanner that was not at the location when I went to have an issue rectified on Thursday. I am a teacher and public servant and yesterday I put in a 12 hour work day where I rarely sat in one location and was constantly mobile. My rest is valuable. Upon reflection, NO I won't be by Tuesday which is your earliest convenience so you can scan my car for more issues that your team has caused. I will go to my trusted mechanic and never use Valvoline again. In fact I have already begun warning my friends of your incompetent and rude services. I thought the manager was professional but his cute giggle after my call explaining I could not make it this morning and would be in this afternoon sealed the deal. Arrogance, rude, ridiculous arrogance. I have used this location for upward of 20 years not consistently but whenever I am in the neighborhood and need an oil change. The new guard is young, and barely speak. Bark orders at you from the moment you roll in, and then do the classic up-sell. They up-sold me an air filter on April 17th and I bit. The next day my car was jerking (old manager boy let me know that there is a difference between jerking and shaking as if that were super critical to me and my situation.) I am a teacher and have few days off of luxury. I took a day to run errands and returned to Valvoline to let them know that something was wrong. Alas they showed my the air filter box they had broken. They scrambled and scratched heads, called manager. I sat at their place for more than two hours of my day. They finally told me they would do a temporary fix for my car and the part would be in four days later. The fix. The fix was in a Home Depot bag on my engine. Tape. They taped my damaged air box together. It jerked and shook more as per my laments understanding of my car. I felt concerned this could further damage my engine. I contacted corporate and have yet to hear from them either. Taped my air filter box. Tape. I could have had my early elementary school children do the temporary fix. I got the call for the part in two days. Maybe corporate called them to repair this. Who knows? I've communicated with 0 professionals. They replaced the filter with a new one (they showed me the box.) I drove away and low and behold, when it idles it JERKS. I came back. A young mechanic tells me that's what happens when a vehicle has over 100,000 miles on it. What a laugh. My vehicle has about 67,000 miles on it and was fine before any Valvoline folks laid their hands on it. Old manager comes on out and drives it. That's when my wording was corrected. Sir, my wording doesn't matter. Fix what you broke. Yep, it's jerking. He pokes around, I stand around, he unscrews, etc, etc, etc. Says he needs a scanner to check. Tells me to come in tomorrow. I am a teacher. I have 0 tomorrows. Tells me to come in 7-8am Saturday. I worked over a twelve hour shift yesterday. I need my car, I need it to work well, and you need to meet my timeline because my car had 0 issues until your service center. ZERO. I call to come in this afternoon. He won't be there. As a manager you should probably be there to fix what your team broke, to make right, to rectify. These mechanics and this manager seem to give no cares about the consumer. The Valvoline office is obviously the same. I am very curious to see what my solid and steadfast mechanic will tell me you all did to my car. Not you, not Tuesday and not ever. I will use my mechanic for my oil changes. Not this crew. If you like to gamble on the health of your vehicle, go to them for a quick change. Otherwise use someone with integrity.

HOW DO YOU MESS UP AN OIL CHANGE????? if i could give this place -1 stars i would. I got an oil…read morechange yesterday- this morning i had oil leaking in my driveway. I will never come back to this location. Do yourself a favor, read the reviews! some of the jiffy locations are good but not this one. Update don't be swayed by these automated "responses from the owner" pretending to care. they will not reimburse you or even own up to the mistake. I had a mechanic check my car out today- what do you know, the oil plug was missing and no oil in my car. Again, never come to this place unless you want to leave with more problems!

Went to get an oil change on weekday afternoon after lunch. The fridge is stocked with water…read morebottles, and the bathroom was relatively clean! Workers are nice. We had to wait about 30-45 minutes, but there were several people ahead of us. We had a $25 coupon for oil change, so the value was great! Definitely bring a book or something to do in case you have to wait!

I was down visiting my sister and realized I needed my oil changed. I went to this Jiffy Lube and…read morewas politely greeted, promptly serviced and got out within minutes. They even offered a promotional discount on the service. I would definitely use this location if I lived here.

I had an issue and went in to get work done. Work was completed and I left. An issue happened after…read moreI had left and I was in a spot on the other side of town. I called the shop and the manager and another mechanic named Mark (I think) drove out to see what happened. It turned out to be another issue but they went above and beyond to come out and help me out even after I had left. I will go here again. The manager and Mark need a raise and recognition.

My wife took in her 2024 Chevy Traverse and they didn't have the necessary filter again (3rd time)…read more She was told by a young associate to go purchase one nearby and they would install it but he couldn't /wouldn't adjust the price of the full synthetic oil change (over $100). I went in the next day and spoke to Richard the manager. He took the time to hear me out and discounted the oil filter I brought in. This visit is 4 stars because it took 2 visits to get it done. There are no shortage of oil change options in the medical center area, which can be tempting when issues like this come up. Valvoline Babcock will still be my go to for oil changes knowing that Richard is reasonable and has always corrected any issues.

My fav Valv crew, my boy Jon always taking care of business and they are chill and friendly.read more

I have cars as old as an 88 accord and church has a newer small van. The people Eurasain are…read morephenominal. The entire staff is professional and once when car took longer than anticipated they gave it an amazing cleaning, inside and out! They know their stuff!

Needed some work done for my Mini Cooper - Rob kindly explained what needed to be done and helped…read moreme resolve the issue quickly and was very affordable. The team was friendly and welcoming!

As a girl who shamefully doesn't know a thing about cars I'm always nervous going in to get my car…read moreworked on. However the service at this location was so impressive and kind that I felt compelled to make a positive review! Herman and Rose were so informative about my oil change and gave me such great service. I am kind of clueless about things but they were very respectful and helpful when assisting me and made me feel very comfortable. Even though this location is kind of out of the way for me I'd come back again.

I went for an oil change today after work and they took me right in and the guys took great care of…read moreme. They showed me options without hard selling, which I appreciated. Under 20 minutes for oil and a few other things I needed. I feel like it was a good value for them convenience and service. Good experience, will go

They helped me to diagnose a "phantom " issue. They are very professional to deal with. I would…read moredefinitely recommend them.

I have found my forever automotive shop in San Antonio! I sent a Yelp request and had an…read moreappointment set up within hours. Mike was friendly and kept me informed throughout the repairs. They were very reasonably priced for the work they did to my Durango. Thank you Thrash for restoring my faith that there is still a good honest mechanic shop available!

The owner is very courteous and helpful. I had my driver side front tire losing air every time the…read moreweather gets colder and I have to pump air all the time. Took it to a known tire shop and dealership but told me they couldn't find any problems. That was few months ago. I searched Yelp for auto/tire shops with good reviews. Found A & L Tire and Auto Shop, called and talked to the lady owner. She told me to bring my car and they'll check it. Mechanics Albert and Carlos checked my tire and found the issue and problem right away what's causing my tire to lose and leaking air. They made the repair and fixed it; my tire is not losing and leaking air anymore. Very affordable repair. Highly recommended. Great job!!!

Very responsive didn't use them but very helpful and willing to help with my issues. Thanks for…read moreyour advice and support.

Quick and friendly service…read more The customer service is always great at every location. I'm always baffled when they have one single person running the shop and they somehow manage to remain calm. Although this one is very small, it still gets busy as was evident by the number of cars waiting for my oil change to be completed. By then help had arrived! I was in and out in under 30 minutes and compared to the dealership, pricing is very fair. That said, remember when all oil change was like $50?

Jesse and Chris went above and beyond to make sure I was taken care of with my oil change and…read morevehicle check. They were professional and very insightful! Really great value for the work they did.

I found my new auto repair shop in San Antonio!…read more I requested a quote early on a Tuesday morning for battery install service. I had purchased a replacement battery, but needed install assistance since the battery sits behind my driver side wheel. The owner, Kareem, responded *immediately* with shop location, hours, and the number to reach the shop manager, Jacob, to discuss specifics. Very friendly and engaging interaction with the owner. I gave Jacob a call, and he gave me a very reasonable quote and best time to come in for service. He even gave me knowledgeable recommendations for the best battery to buy for my vehicle, and he was *on-point* because it was the same brand I bought after researching with glowing reviews (Interstate). When I arrived, Jacob not only greeted me kindly but offered water and the TV remote while I waited for my battery to be switched out. I saw a sparkling clean restroom for customers, as well. I was in and out in 30 minutes or less. From the owner to the manager to the pricing to the excellent service (I believe Connor worked on my vehicle) - they have truly earned my business!

He was very nice and responsive, and he went over everything with me about pricing and services. I…read moredidn't end up using them, but they were highly professional.