Steven Encarnacion was my insurance agent. I was looking for a new insurance company, as mine had…read moreincreased my policy to an exorbitant amount. I was with the company for over 10 years with NO claims and finally said enough is enough. Steven was knowledgeable, responsive and professional. I could not be more pleased and said good-bye to my old insurance company. Claudette S.

5! I have been a loyal customer of Deboo Insurance Agency…read more for over 20 years, and my experience has been nothing short of exceptional. Russ Deboo, the owner of the company, is an outstanding insurance agent whose leadership, professionalism, and integrity are reflected throughout the entire organization. He has built a team of highly trained, knowledgeable, and professional staff who consistently provide exceptional service. Over the years, they have handled my auto insurance, homeowners insurance, and flood insurance with great care, always ensuring my coverage is comprehensive and tailored to my needs. What truly sets them apart is their proactive approach--they are always on top of finding better rates, offering the best recommendations, and securing the most competitive coverage available. Their attention to detail, reliability, and genuine commitment to their clients are unmatched. I highly recommend Russ Deboo and his team to anyone seeking trustworthy, professional, and top-tier insurance services. They are absolutely amazing and a pleasure to work with year after year.

I want to say this was such an easy process when it came down to getting Auto Insurance. Jessi…read moreVelasquez was so helpful she was in top of all my questions. Gave me several quotes with different options on the plans. She was honest and made sure I was happy with everything she provided. She followed up when she said she would. Which is great because who wants to chase down someone for answers!!! I hope she receives a exceptional acknowledgement from her manager. She went above and beyond and I really appreciate her service. God Bless you. Joseph Santos

Patti took the time to explain all of my Medicare advantage plans very thoroughly. She was very…read morepatient with the process. She is a very good listener and understood my needs. I highly recommend Pattie.

Recently I moved to Florida and needed to find a Medicare Health Insurance Agent to help me sign up…read morefor one of the Medicare Plans (ie Medicare Advantage, Medicare Supplement, and Prescription Plan). I wanted to select an agent who was not tied to a particular company, (ie United Health Care, Humana), etc as I wanted to select from the largest pool of Medicare Health Insurers. After studying the reviews online, I selected Patti as I felt she was very "hands-on" and appeared knowledgeable about multiple Medicare Plans and about multiple insurers. I had been briefed by my previous California Health Insurance Agent on various plans that would be appropriate, so I knew a little about what direction I wanted to go in. I explained my needs to Patti via an email, and she immediately called and said she would send me an email with various options. Her emails were lengthy and replete with information I needed to filter through (this review took me a couple of days as there was much to learn). When I finished studying the plans and plan subtleties, Patti and I exchanged many emails where she answered specific questions. We also had a couple phone calls. Patti never got tired of my questions and encouraged me to delve deeper into all of my options. In the end, I selected a Medicare Supplement Plan which was more costly than a Medicare Advantage Plan, but it provides me with the flexibility in choosing doctors and medical facilities around the country. Just FYI, in California I was happy with my Medicare Advantage Plan, but now I wanted more flexibility, hence the change to the Medicare Supplement Plan. Curiously enough, Patti recommended the exact plan my California agent recommended. In the age of Covid, Patti and I filled out all of the necessary paperwork via a Zoom call whereby I was able to watch Patti fill in the documents and get my approval for each page. The applications (for both the medical part and the prescription part) were long and took a lot of time (at least 1 + hours), but in the end, we had all of my information ready to submit to the company I had selected. Patti deserves an A+ rating. I highly recommend her.

Samantha and Eduardo are both so friendly and helpful, they have gone above and beyond in helping…read moreme get the best rate for my auto and home insurance.

I can't say enough about Peter and his team. They are knowledgeable, professional and responsive…read more Highly, highly recommend!

I've had insurance with this agency for years. They offer first class service for fraction of the…read morecost! With Peter and his successful staff you can't go wrong. Home owners, auto, pet commercial, you name it, he's the place to go to! Give Insurance Unlimited a bid for your business, they'll make it happen!

I had to take a moment to share the wonderful experience I had at InstaLoan. As a multiracial…read moretransgender woman of color, I'm always mindful of how I may be treated when I walk into places of business and move through the world. Rashida and Helene were absolutely amazing. They greeted me with kindness, respect, and truly exceptional customer service. I'm deeply grateful for the way they assisted me. Experiences like this mean a lot, and I never take them for granted. Love, Peace, & Blessings... Rajee Narinesingh President, TransSocial / Mayfaire Medical Board of Directors | Transgender Activist, Actress, Spiritualist, Author, Show Host, & Reality TV Personality

Helene was fantastic! Knowledgeable, professional and literally quick on her feet. She was greeting…read moreand helping multiple people at the same time! Wow! One of the best Manager's I've seen in action.(Second only to my own, of course, and that says a lot...) I was going through the application process when my phone died. Guess who had a solution to my problem, yep, it was Helena to the rescue. What would have been a "see you next time", turned into, a "let's work with this". I appreciate her work ethic and customer service, it was a delight to come into the store. Can you make her a general manager to train other stores how to deliver customer service?

Jackie has been my agent since I purchased my home in 2015 and has been amazing. Although I don't…read moreneed to contact her often when I do she goes out of her way to answer my questions promptly and thoroughly . She recently helped me avoid making a huge mistake. She is knowledgeable, thorough and always looking for the best way to serve her clients. She is an absolute winner.

The service is inconsistent. Sometimes I get great customer service, but other times no one answers…read morethe phone or follows up. It really needs improvement in consistency, communication, and responsiveness. I hope management addresses these issues, because when they do provide support, it's actually good -- just not reliable.

The agents were really nice and helpful! I am a new condo owner, I don't know a lot about insurance…read morebut they really helped me out!!