I went to Ocean County Foot & Ankle on February 20, 2025 in order to obtain diabetic shoes. The…read moreshoes were ordered and never came in. So I went back in May because the order was messed up somehow and I had to get re-measured. They told me they would try to expedite my order. Every time I call to find out where shoes are, I am told that I will have them in "about two weeks." This is the WORST customer service that I have ever experienced. Today is August 26, full 6 months and 6 days since this debacle started and I STILL DO NOT HAVE MY SHOES.

terrible, new patient asked to go to diff. location which I conceded the dr. did only a fraction…read moreof what I was there for, i was told they lacked the machine to do the treatment AFTER I had already paid my co pay and visit was about over or I would have walked out. they refused to return co pay or give me another visit co pay free. The Dr. would not simply walk me to another exam room where the equip was and ask any patient waiting there to swap rooms. instead she expected me to wait another probably 90 minutes , maybe more, for ALL her patients to be seen when she already left me waiting One full hour after my apt time I had to wait already. apalling and their practice administrator does nothing, wont return co pay . I paid for something I did not get when all of them knew it was important that I was treated for this along with another issue. rip off, incompetance and disregard for patient in my opinion. I am filing complaint with m edical assoc. that are appropriate, my health insurance plan and anyone else that is appropriate. I feel ripped off and worse, did not get necessary treatment I needed. they dont care in my opinion. receptionist was also a bit snarky to me and not professional saying out loud " WHy did they have her come to this location" where I could hear when she knew my other apt was cancelled by other dr and this was where they had opening. entire place is two thumbs down. I told her I could not see well the i pad, I have cataracts that are getting surgery shortly and she would not help I had to find another person waiting who was kind to help me see it. just pathetic.

I called today, looking for an appointment to get my nails cut…read more Regina the receptionist, promptly answered the phone during lunch time. Here I thought I would be leaving a message. I end up getting an appointment today. I arrived at 1:10, filled at a few pages of information. Was escorted to the exam room, took off my shoes and socks. Look up and Dr. Josef is introducing himself. A little bit of small talk, examines my feet, clips my nails and done. Make my next appointment, back in my car clock says 1:35. Couldn't be happier. Great Service, Great Experience. Highly recommend!

I love this office!! They are all so welcoming!! When you walk in the front door you feel like…read moreyou're all family!! Regina and Karen are the best. 20 Stars. Now on too Dr Joe. Love him!! Listening to all your concerns like you were his Mom. lol. I would go to this office every day but I think they would get sick of me. They are right in Tom's River about 5 minutes off the parkway!! What are you waiting for go see them!!!!

Dr. Rosenthal is an extremely competent and caring professional. You immediately get the feeling…read morethat he truly cares for you not only as a patient, but as a friend. He will do his very best to accommodate your personal situation and schedule. The office staff are caring and professional. I have recommended him to my family and friends without hesitation. If you need a caring and professional foot doctor, you couldn't do better than Dr. Keith Rosenthal.

10/10 experience! Dr. Rosenthal is extremely knowledgeable and personable. Made me feel at home and…read morehe and his staff truly cared about me. Would recommend to anyone!

The care was somewhat ok. Had to make several trips to get what should have been 2 trip solution…read more The office insisted we pay a copay before submitting to our insurance. As it turned out, they were paid in full by the insurance company and refused to give the money back. If I could give a minus 3, I would.

Dr. Mark Majeski was very nice and explains everything you may need to know. His office is…read morecomfortable and offers on site x-rays. I also really liked his website which lead me to choose him as my podiatrist. I had a great experience here.

This is in regard to their BILLING. Been having issues for about 3 years. Received a bill for past…read moredue?? Didn't understand because my husband almost always pays his copay. I checked all of our past statements and almost all were paid. Immediately sent what was owed , I think $20. Seems like every few months there is a past due bill. Which I don't understand if I paid why and how are there bills due?? I'm told because "we switched to a new billing system & you didn't ask about the old". Excuse me?? How would we know you had a new billing system? It's your job to check BOTH OLD & NEW SYSTEM , NOT MINE!! Someone from your office is telling me that his account is now clear and up-to-date and then we get another bill, I don't care if it's $20 $200 or $2000, but the bill is threatening Collections for $20 because I didn't inquire about your old billing system?!?! Now that's a problem! The front desk at Rt 37 Toms River need to be properly trained. Thats why such a high turnover of employees there. I asked so when did the billing system change?? Asked a few times and she tried avoiding me and not answering me and I persisted on and she said maybe two years. So 2 years and your system is not working yet.... And to add insult, she is Insinuating that I didn't get the past 12 bills sent?! Excuse me, I call when a bill is received because I am questioning it and I go and I check my statement and I call them and tell them they were wrong just like I did a few months ago and was told my husband's bill was at zero balance!! I am filing a complaint with them because they don't know what they're doing and they're not competent!

Takes forever to get your insoles and shoes, two months and still waiting. Called office twice and…read morestill can't get answers to why it's taken so so long.

i am so happy with the care I receive at Shore Podiatry. I tried other offices but I was so…read moredisappointed with all until someone recommended this office. Dr Spector listens to the patient and gives wonderful advice. my feet look beautiful and healthy. I highly recommend him

Always receive excellent care from the doctor. Office staff…read moreis pleasant and make you feel comfortable.

Dr.Killian And his staff are the best and take care for patients. I higly reccmmend Dr. Killian…read moreand his staff for the best service in podiatry I recive the best service no more pain.Thank.

Dr killian is amazing. Will never go to anyone else. He made my experience so pleasant and easy. If…read moreI could give 10 stars I would !!!

I took my 14 year old autistic child to see dr Sachs because my son has had problems with his foot…read morefor six years after he fell through a cocktail table feet first. He looked at his foot quickly and said this may just be something he needs to get used too. Mind you no tests such as an ultrasound or mri were done. He seemed to be more concerned about the fact that his face shield turned and that he kicked the chair. It's sad that doctors don't want to treat special needs kids the same way they do every one else. My son understands everything and as his mom I want him to be pain free and not have to live with a painful foot problem.

After many visits to multiple doctors Dr. Sachs was my savior. My foot pain only progressed with…read moremany incorrect diagnosis. After one visit Dr. Sachs accurately diagnosed the source of my pain and within one month I was walking with little to no pain. After two months I was pain free. That alone would be enough but in addition he and his office staff are attentive and friendly. I highly recommend Dr. Sachs!