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    Toms River Surgery Center

    4.4 (7 reviews)
    Closed Closed

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    Cristal Ruben R MD

    Cristal Ruben R MD

    1.0
    (2 reviews)
    3.9 mi

    Dr. Cristal has been my mother's physician for more than a year...over the Christmas holiday my…read moremother had blood in her urine. She called Dr. Cristal's office to obtain a prescription for a urine test because she was scheduled to go for a routine blood test that day and wanted to also do the urine test at the same time. She spoke to the doctor directly. He asked why she wanted that test and she explained why. She also said maybe she should go to a Urologist. Dr. Cristal asked when her appointment was...she stated she didn't have one...she wanted to discuss this option with him. Dr. Cristal then told my mother to make an appointment with a Urologist and then have that doctor call him....and hung up on her! No prescription for a urine test, no recommendation for a Urologist, he didn't even ask her if there STILL was blood in her urine! He is located in Toms River...I am in northern New Jersey...but I will be meeting with him to discuss his treatment of my mother. In the meantime...if you are looking for a good doctor...avoid Dr. Ruben Cristal.

    I have to agree with the previous post about this Dr. There seems to be no sense of urgency in the…read moreoffice at all and leaving messages with the person who answers the phone is useless. Either they don't get passed onto the Dr or he chooses to just ignore them. The Dr. also has a short fuse with his temper so bedside manner is not something I think he even cares about. Bottom line is there are many way better doctors out there I am happy I left when I did. Maybe he just has so many patients he just does not care about losing some but never in my life have I met a doctor with an attitude or such a terrible bedside manner as he has. they also need to find someone a little more responsible to answer the phone and take messages but my guess is they don't care about that either. Good luck Ruben, keep on practicing medicine like this and you'll have plenty of time to yourself to work on that bedside manner and return patients phones calls yourself.

    Shore Outpatient Surgicenter

    Shore Outpatient Surgicenter

    3.3
    (16 reviews)
    4.0 mi

    I have allot of allergies. There was some confusion but my latex allergy is not severe. It's just…read morehives. I went into my portal and could see the records that the day my tounge swelled was actually not from latex. Now they. They don't care. Still cancelled my procedure. No faculty is completely latex free. They don't care what someone says about there own body. It's completely unfair. Now I have to continue to suffer ever single day with no answers on the horizon

    I received a call from a surgical coordinator prior to my colonoscopy telling me I owed $2000 prior…read moreto my procedure. I jokingly said you're the third person to call me today and the rude lady told me to get used to it. You're gonna get two more calls this week so get used to it. If that wasn't rude enough, I told her to cancel my appointment cause I wasn't paying $2000 and she told me to call my doctor and hung up on me. I've requested multiple callbacks from the manager and the doctors who own the surgery center to no avail. I am now an ex patient and an ex customer and I hope everybody else does the same. How dare you speak to a customer with that tone and attitude and how dare you as the owner of the center and your own practice that you don't have the decency to call me and apologize for your rude employees. I am now an ex patient of your practice and will never set foot in the surgical center of Lakewood again. I hope you're happy with the service that this person provided and no one should have to deal with an attitude like that. Furthermore, I can't believe as a doctor you have no compassion to call up and apologize.

    Toms River Surgery Center - urologists - Updated August 2026

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