Someone called off so the pharmacy did not open until about an hour or more after the scheduled…read moreopening. I was there for a scheduled 9:30 Covid shot. When it finally opened I was first in line. When I told them why I was there I was brushed off with a dismissive, "wait over there." There was no apology for waiting so long, no effort to get my vaccination administered without delay, no customer service savvy displayed. When I complained staff, I assume a pharmacist, told me she had to come in on her day off. Well that comes with the territory, you know. This pharmacy does not do well by scheduled vaccinations and treats you just like they would a walk in plus they just don't display very good customer service skills in general. Similar things have happened over and over. There are many other pharmacies so I know what to do.

I popped in here quickly to grab baby wipes and cereal. The space was well organized and it seems…read morethat they're heavily reliant on self check out. They had a fair number of baby offerings including teether toys, snacks and more. They also have a large parking lot making it easy to quickly park and run in. Overall, a straightforward and positive experience.

This store on numerous occasions is out of my prescribed medication leaving me high and dry. I am a…read morediabetic and take Ozempic for this. I reorder in plenty of time but get the excuse that the order did not come in. On one occasion the pharmacist made a snide comment that it was ordered for weight loss and not a big deal. It is in fact ordered for diabetes. Tonight the same excuse with no response as to when this will arrive. You can not make plans to go out of town as it's never ready when it's expected and they are always out. This place is terrible. I would change if my insurance would allow. Snotty snide pharmacist. Very poor customer service.

Corporate Murica at its finest. Incompetent staff. Uncaring staff. Abusive management. The pharmacy…read moreis poorly stocked typically taking 3-5 days to fill the simplest prescriptions. Nonstop robocalls that provide no useful information. I will be moving to mail order in full hope that this brick and mortar becomes Moon's next unfilled building.

The patient comes first at Hoffman's Drug Store. The chain pharmacies can not provide the level of…read moreservice that you receive from the staff at Hoffman's. They accept most prescription insurance plans and offer competitive pricing. Don't let the quality of your medical care be dictated by an insurance company.

I've been using this particular Neighborhood drugstore forever, i like the fast service and the…read morefriendly staff,I choose them when I didn't have a car and I would walk to them I'm driving now and still uses them now and forever.

Love that it's not a big chain store the downfall though is some of the employees are just…read moredownright rude.

Saxonburg Drug is the best pharmacy I've ever used. Been going there for 10 years now and they have…read morealways been good to me. Maura is a fantastic pharmacist always smiling and greeting you by name when you walk in the door. Thank you for being my pharmacy Saxonburg Drug!!

The pharmacy sucks! They are too busy since Rite Aid…read moreclosed. They can not fulfill their clients prescriptions a timely manner. I had a Rx called in by my Doctor at 10 am this morning. I get a freaking text asking if I want it filled??? Really?? What do you think I it was called in? I freaking need it! My Rx was still not filled by the end of the day today!! Wtf! They suck! Rite Aid was so much better and faster!

My doctor sent a prescription at 10 AM to the pharmacy. At 10:51 AM they sent an automated message…read morenotifying me they had received it and asked if I wanted it filled. I responded yes and at 7:20 PM that evening it had still not been filled. A week ago I received a notice that my Rx's were ready, drove to the pharmacy, waited for 20 minutes only to be told they weren't done. I am changing pharmacie.

Sat in line for the pharmacy for 20 minutes only to have the barrier lowered in my face with a sign…read morewritten in marker that they were on lunch with 5 cars behind me. Who does that to customers?

I got a call from CVS pharmacy, reminding me about my vaccinations that need to be done. I came to…read moreCVS as a walk-in and spoke to the pharmacist and he gave me a few pages of paperwork that literally only took a minute to fill out, then he called me in to the room and gave me my injections. Very fast survice and very professional.

This location of Rite Aid has always been my go-to. It is clean, well stocked with sale items &…read morenon sale items. Front of store staff is always helpful and friendly. On a negative note , the pharmacy appears to be understaffed. Today, we went to pick up my prescriptions an hour after they were called in & was informed that it would be 30-45 minutes. Left and came back 45 minutes later, and they still were not filled.

So I've been patronizing this pharmacy for about a year for my prescriptions. When Covid hit, I was…read morehappy to be able to use their drive thru service and not go in to the store. There has never been more than one case ahead of me. Today I went to pick up, and there were 2 cars in the drive thru. It was then that I noticed there was a 2nd drive thru lane, with a pneumatic tube, like at the bank, for orders. I pulled up to that, and another car pulled up behind me. Are this point the tech came on the speaker and informed me that this lane was only for dropping off orders. I told her I had no idea, especially since there were no signs or markings of any kind indicating that, and that I only had one prescription and it was already paid for. She started waiting on the next car in line, and now there was a line in lane 1. The pharmacist came on the speaker and again said this lane was only for drop off and that they couldn't send meds through the tube. I asked them if I had to drive around and get in line again. That's clearly what they wanted. Why not put up signage indicating this? Why assume that all customers just inherently know this? This is NOT good customer service at all!