Great information to fill a police report and restriction orders thanks officers…read moreI've been here many times to fill reports about a crazy guy who was harrasent me for months. Finally, I got emergency order protection. Thank you Also, a lot of Venezuelans immigrants all over the place

Really good staff here that help me with my problems and are informative. Highly recommend this…read morelocation.

I agree with Louis!! 5 star service. They even have been holding my Puffco for me and keeping it…read moresafe and sound locked up for the past two years!! Thanks so much

This review is ridiculously late, seeing as though it applies to February 2023, but some serious…read morepraise is long overdue for officer Amy Hyndman. My mom and I were visiting Chicago. We live in Los Angeles and we purposely chose February to experience a real Chicago winter. As luck would have it, the week we chose was acting like spring instead of winter. We kept waiting for snow and when I saw that it was set to snow in Highland Park, we hopped into our Lyft and headed over in the winter clothing we had really made an effort to invest in. Los Angeles is boring that way - we're deprived of four seasons. We had no problem getting to Highland Park but when it came time to leave, no Lyft driver wanted to deal with the winter storm. I spent at least half an hour trying and failing to get a Lyft driver. When we crossed paths, officer Amy Hyndman asked if we were ok or needed help, because she said she saw us standing there for a while. When I let her know our dilemma, she had us walk to the police station (which was a very short walk) and then she had the staff call us a taxi to ensure we'd make it back to our hotel. She said that, this way, we could stay warm while we waited. This would never happen in Los Angeles. She really didn't have to do that, but it truly demonstrates her excellent character. Highland Park Police Department is extremely lucky to have her and so is that community. Thank you, officer Hyndman, for your kindness. It's been over a year and my mom and I still sing your praises.

Very nice people. Quick and friendly with traffic crash reports. Very informative so you know the…read morenext step in a bad situation.

I was involved in an unfortunate incident where a driver decided to make a right turn in front of…read moreme. The lady's car had a huge dent. She was very upset and demanded me to meet her at the police station. Since I knew I was not at fault, I happily obliged. Officer Beltran greeted us. She patiently listened to the other driver describe the incident and demonstrated with matchbox cars. In doing so, the other driver unknowingly admitted that she was the guilty party. Silently I stood. I felt for her. Officer Beltran was very professional and curteous. Police Officers often get a bad rap. I have many friends in law enforcement. Next time you have a run in with a police officer, please remember respect is a two way street.

Unfortunately, we had terrible experience with VHPD. I was rear ended by a 17 yr old who was…read moretexting while driving. It was at a complete stop at red light when he hit me. My son was in the back seat. Fortunately no one was hurt. VHPD came and didn't even ask me any details. They were chatting up with the parents of the 17 yr old. I hate to even mention racism here but that's exactly what happened. The VHPD officer treated me with utter disrespect in the way they spoke to me. Tried to intimidate me by being rude. They let the family go without giving me the insurance information of the other party who was at fault. The 17 yr old was even given a ticket by the police. Now, their insurance is denying the responsibility. We had to go through our insurance and pay $3,500 out of pocket. We are going through a lengthy subrogation process. This was no fault of ours and we had to shell out $3,500 for just waiting for the light to turn green. I feel like the entire system is turning against minorities these days. This was an easy case where they should have given me details of other party's insurance and they let them go. They tried to force me to drive my damaged vehicle home while i was waiting for my husband. I hate to say but the government ecosystem is turning against well to do minorities and are expected to pick up after incompetent citizens.

They handled a small situation into a big situation. They treated me like I was a thug. Escalated…read morethe small situation that could be solved without police and still made it worse by treating me horrible. They harassed me and forced my personal information to them. I felt very intimidated and my friend was also treated like a criminal. They have never seen crime before and treat everything like we are in the southside of chicago. They have nothing to do besides harassing and abuse their power. They also threaten me by saying how they will find out how i am and made me feel uncomfortable and spread information about me behind my back and also not to mention that they are letting a crime happen in front of the officers and them not doing anything. I have tried reaching out them and they are not communicating back. defund this police department now.

Actually had an emergency at my house a few weeks back and along with the ambulance ADT sent a…read morepolice officer from Island Lake. I barely even noticed who the officer was because I was in so much pain but lo and behold a couple weeks later he sees me driving by and pulls up behind me at my house to see how I was doing. Nice to have an officer actually show some of that "protect and serve" rather than just slapping a ticket at you whenever they can.

I would like to give a special thanks to Island lake police department :-) giving someone a ride…read morehome and not giving them any crap is absolutely respectful and I want to give my upmost respect to the Island Lake police department for doing that!

Plenty, perhaps paying attention to reports about drivers blowing past stop signs. A kid was…read moreactually hit!! If they don't want to post a squad to show that they care about the safety of the citizens that pay their salaries it would be nice if they would actually come to a complete stop and obey the rules of the road. It's tough enough to teach your kid to drive but then when they call out the police in our town that sucks! It also doesn't teach them to respect authority! I would also suggest that some brush up on some laws. It is okay to not know everything but when a situation presents itself to learn something and get educated to show you care about what you signed up to do, you should probably take it! I'm no Spring chicken but my day doesn't feel complete until I learn something new! A commander who raises his voice and talks over you and has no idea what the definitions of some words are is absolutely irresponsible, irritating and disgraceful!! That is your job sir! When things get heated you are supposed to calm the situation!! I always am a respectful, kind and empathetic person. If you think I will not continue to express my extreme disappointment, perhaps you should get to know me better!! All I can think is... if my husband called can I believe he would speak to him in the same tone? Would he tell him he was wrong and would he talk over him? Not sure, that wasn't the case but my gut tells me he would have spoke more like an adult who protects this community!!! So, after speaking to 2 Commanders I feel let down. I did miss a couple phone calls but I have no voicemails. I am not an officer so I also don't know everything but I'm wondering when an investigation consists of listening to me and showing clear forgery and identity theft documents I have secured and then just taking the time to call the person who is an insurance agent and just get his side of the story with no proof and say that there is not an issue!! I hope that I am wrong about others that do care and take the time to assist and protect this community. I am sure they are there, when your commander reacts and handles things in a certain way it really makes someone worry about what is important to the Deerfield Police Department? Sitting in the Church and library parking lots ? Not sure, just my observations over the last 3 years‍

they do a nice job at serving and protecting the community! they have super nice officers and cool…read morepolice cars!

Very kind and perceptive police staff. They can clearly assess the reality of the situation and…read morehandle it effectively. When I was involved in any situation with them they have been very kind supportive. I support their incredibly challenging job with immense responsibility and respect them. Officer Yates and Lindahl, thank you

I was rear ended on the way to work yesterday. I contacted police on the scene, and they informed…read moreme that I can continue to work and go to a police station when I'm able to. (Since no injuries / car is drivable) I stopped by district 17 PD in Albany Park after work, to which an officer kindly advised me of the extended wait time, and informed me I had 10 days to file the report. Wanting to rest after work, I thanked him and decided to head back the next day. Today, I went to this police station in lake view east, since it's closer to me. After entering, I was called over by one of the police officers. He was older-middle aged, and Hispanic/latino. He asked me where the crash occurred, and I gave him the intersection we were at. He told me he needed an address and to pull out my phone and get it. Sure no problem - I'm happy to do that. He then makes a comment that I should know traffic rules and laws before coming there. I felt that was totally unnecessary. I just moved into the city a few months ago, and this is the first time I was asked specifically for an address. Wanting to just get this report filed and done with, I gave the officer the address I found. Next, the officer says since it's been a day since the accident, there's a chance the other party in the accident has filed a report already. He said he did not want two reports to be filed and instructed me to contact the other party to ask if he has filed a police report already. The other party was clearly at fault, and they sustained minimal damage to their vehicle. On the other hand, it's clear I will need at least a new bumper put on. I had already filed a claim with their insurance before coming in as well. So I questioned why it was necessary to contact the other driver. I couldn't imagine why the other party would go and file a report already, when they might not need any repairs at all and had already admitted fault. Then, the officer sighs, shakes his head, and tells me it was necessary that we contacted to ask if they had already filed a report. He then said something along the lines of, "here - give me their number. I'll call them if you're too scared to do it." I came for help but instead was bullied by a full grown adult. After that comment, I walked out, because I couldn't take any more of the cruel and unnecessary comments. I decided to make the 30 minute drive back to district 17, and was helped by a different officer than the one I had spoken to the night before. He was able to help me, without complaining or criticizing, and while treating me with the amount of respect and dignity that all people deserve. He was kind, helpful, and patient with me. It was so relieving after the experience I had just had at this station - in lake view. I want to shout out all of the officers at district 17 PD for their friendliness and their willingness to help. That is how you protect and serve the public. I'm so incredibly disappointed with how the officer at the district 19 PD on Addison street handled my request. His attitude and senseless cruelty is harmful to the community he has vowed to serve. Shame on him for his actions today.

I want to sincerely thank the police officers who responded to my emergency. They arrived at…read moreexactly the right time and acted quickly, professionally, and without hesitation. Because of their courage and fast response, they were able to arrest the man who broke into my home and attempted to rob me. The officers showed incredible bravery, stayed calm under pressure, and made me feel safe during one of the most frightening moments of my life. I truly believe their actions prevented something much worse from happening. I am deeply grateful for their dedication, professionalism, and the risks they take every day to protect our community. Thank you for your outstanding service--you are true heroes.

Just lazy ! I came in today after someone broke into my vehicle and tried to file a police report …read more It was THREE officers I was told they were busy !! I was told he would help in a min .. instead of helping me he explained to HIS partner "She can just do it online " as I'm looking as listening to him explain it he says "she just looking at me" very unprofessional and lack of consider . 0/10