I agree with Louis!! 5 star service. They even have been holding my Puffco for me and keeping it…read moresafe and sound locked up for the past two years!! Thanks so much

This review is ridiculously late, seeing as though it applies to February 2023, but some serious…read morepraise is long overdue for officer Amy Hyndman. My mom and I were visiting Chicago. We live in Los Angeles and we purposely chose February to experience a real Chicago winter. As luck would have it, the week we chose was acting like spring instead of winter. We kept waiting for snow and when I saw that it was set to snow in Highland Park, we hopped into our Lyft and headed over in the winter clothing we had really made an effort to invest in. Los Angeles is boring that way - we're deprived of four seasons. We had no problem getting to Highland Park but when it came time to leave, no Lyft driver wanted to deal with the winter storm. I spent at least half an hour trying and failing to get a Lyft driver. When we crossed paths, officer Amy Hyndman asked if we were ok or needed help, because she said she saw us standing there for a while. When I let her know our dilemma, she had us walk to the police station (which was a very short walk) and then she had the staff call us a taxi to ensure we'd make it back to our hotel. She said that, this way, we could stay warm while we waited. This would never happen in Los Angeles. She really didn't have to do that, but it truly demonstrates her excellent character. Highland Park Police Department is extremely lucky to have her and so is that community. Thank you, officer Hyndman, for your kindness. It's been over a year and my mom and I still sing your praises.

They are exactly what you would expect from a small town Midwestern police department. You have a…read moresergeant (at least I think he is a sergeant, I actually have no idea what is name/rank is. He was so unremarkable that after looking at a picture of the Northbrook PD, there were at least 4 different officers that could be him) who pretends to be compassionate and understanding, but you can see the insincerity gleaming from his tiny beady eyes. He is the kind of guy whose life revolves around the police- probably has a part time job working as a cop in another city, maybe teaches "criminal justice" at a community college, consistently gives out the most speeding tickets each month, all while drinking himself to sleep each night so he can forget about the fact that his wife left him and he never had a son to play catch with in his empty back yard. You almost feel sorry for the guy, but then he opens his mouth and you suddenly feel the urge to thank the woman who broke his tiny grinch heart. While I can't say anything positive about most of the officers, I must give credit where it is due. The star is solely for Officer Kim (ignore the fact that I had no choice but give at least one star). He actually deserves 5 out of 5 stars and is by far the best officer I have ever met. Unfortunately, Northbrook PD has come to my place more times than I care to remember. However, Officer Kim was the one stand out member. Unlike the rest of this motley crew, he was professional, acted with integrity and deescalated the situation easily (which is a lot more than I can say for the sergeant above, who only made the situation worse and straight up lied to the hospital staff). Sadly, no one from the department will read this and even if they did, it wouldn't matter because my opinion won't change anything. Regardless, I still want to say that if all policemen were like Officer Kim, maybe people would actually trust the police instead of looking at them with disgust. I know I would.

Let me start off with saying it's extremely sad that we have racist police in Northbrook. Their job…read moreis to serve and protect people no heist. I'm a black woman who drives a very nice car. I work in Northbrook so I'm there a lot. I have been followed by the police sooooo many times for absolutely no reason. I have seen them pass a white person and then get behind me. Today no was exception. The cop was just sitting watching people pass by. The moment that he saw me, he immediately pulled out. I said to myself " watch he get behind me". Guess what he did! After passing three other cars that had white people in them. I wasn't speeding or anything. Just because the color of my skin I have to be heist daily. He didn't pull me over because, he no cause to do so. I'm feed up! I should be able to go where I want without some cop messing me. It's so many other things that they can be doing. Besides messing with me.

I have always respected and been supportive of my local police department. That completely changed…read morelast night. There was an incident in the neighborhood resulting in the police parking 6 squad cars, with full emergency lights blasting, on my street. It was scary for the neighbors and the person they were interviewing turned out to be innocent. This aggressive response probably allowed the real perpetrator to get away. A less frightening and better use of resources would have been for one or two squad cars to complete the interview while the other 4 canvased the neighborhood searching for the perpetrator. A very scary over aggressive response, resulting in trauma for a law-abiding citizen and the neighborhood, and letting the perpetrator get away, was unnecessary. This should have been better managed, my respect and support for my local police department is gone.

I got my first parking ticket today. I also met the world's nicest parking ticket lady…read more A friend and I spent a few hours this afternoon in downtown Arlington Heights, so I parked my car in the underground parking garage as usual. We noted the four-hour parking limit and made it a point to return to the car right as four hours was ending. My car was still there. With a red paper stuck to the windshield. Crap. We hadn't made it back in time. I opened the ticket and looked at the timestamp: 11:28am. Only an hour after we had been there. Confused, I looked up, looked around, and then started to notice the red permit parking signs scattered among the blue four-hour parking signs. Actually, the signs said: "PERMIT PARKING MON-FRI 5AM-6PM" "OR 4 HOUR PARKING." These two signs were right next to each other. Clearly, it meant that we could have a permit or park there for four hours. Right? I started snapping photos of the confusing signs (and lack of certain signs) near my parking spot as proof against the ticket. Meanwhile, I spotted a woman with her flashlight looking at cars. Ah, the parking enforcement officer. "Excuse me," I showed her the ticket, "can you help me figure this out?" "Oh, you're in a permit parking zone." "But the signs......." She smiled, "Oh yes, I know. It's so confusing." She explained it happens all the time and I can just try to fight the ticket by writing a note with the ticket and dropping it off at the village hall. All of this with patience and a smile on her face. I thanked her repeatedly before getting in my car and driving away. An hour later, I went to the finance department of the village hall and the woman behind the counter sent me over to the police department. Once at the police department, I was being assisted by a nice police officer until I saw the same lady who gave me my ticket! She came around to the front of the counter, greeted me with a smile, and started to talk with the officer about helping me waive the ticket. Since I had the photos of proof on my phone, I was told I would have to go home, print the pictures, and mail them out. She generously offered to let me email her the photos so she could print them out the next morning and attach them with my ticket. Floored by the fact that she was going above and beyond to help me, I agreed and she wrote down her [work] email address for me. Then she unexpectedly takes the ticket from me and says, "You know what, just forget about the ticket. I'll take care of it." Shocked, I say, "But... don't you need to document this or something...?" "Don't worry about it. You're being so nice about this. Happy Thanksgiving!" she replies with a smile. Me? I'M being nice about this? Sure, I was being pleasant about the whole thing (I've learned that it's no big deal to be annoyed or angry about these kind of things), but this lady was just so unexpectedly nice about the ticket. Seriously. I was nearly in shock. "Wow... thank you so much! Happy Thanksgiving, too!" was all I could say. She took the papers, smiled, and walked away. Stunned, I left with a heart growing full of gratitude for all the kind people in this world. She made my day. I realize that the village/police department aren't probably always going to be this nice and lenient when it comes to parking tickets, but my experience today was so, so pleasant. Five-star pleasant.

Literally saved my friend's life. What else can I even say... The most empathetic officers who…read moredefine the definition of Protect and Serve. They employ some real hero's. Genuinely cared for this life whilst simultaneously instructing me politely how to help, or to stay out of the way. Calmed me at the same time while I was holding back tears fearing for the worst. Above and beyond public service. You people will forever be in my prayers.

My daughter and I got locked out of our car at Mariano's today. Officer Justin and his associate…read more(I'm sorry I can't remember his name) showed up to help us. They were both so funny and so nice and got us into our car without so much as a scruff mark. Thank you officers.

The officers arrest children and deny parents access to the child. They are also terrible at…read morefollowing up with youth after arrest, when the are supposed to. However, they sure do spread your business to anyone who will listen.

Spend a few hundred dollars in town on dinner etc.... Pay…read morefor parking... Find your car was ticketed for an equipment violation while parked.... I don't need to go into Evanston for anything. And now I won't. Penny wise and dollar dumb.

A member of my family has a seriously mentally ill person harassing / stalking them. They have…read morecalled the Chicago Police -- from this district -- a few times now. The officers have been restrained and thoughtful dealing with the individual, extremely skilled at de-escalating the situations, and have gotten them once into involuntary psychiatric treatment. They have been extremely prompt and responsive when called. Very, very impressed by all the great work. I realize people have bad experiences with CPD but we also need to acknowledge when they provide outstanding services -- and a very difficult job to do.

Well a police station so close to my home always makes me feel comfortable. You'll always see a cop…read morecar in the area -- I know, its not always a pleasant sight when your driving, but, hey, it keeps the area safe!

About a month ago my dad and brother got their trailer stolen which had several of their…read morelandscaping equipment. I am extremely disappointed to hear that the detective working their case has not answered any emails or the voicemails they've left. I know it's not high priority but an update would be appreciated. They lost everything they worked so hard for.

I was bleeding from the head and explaining where the violent perp was and they said there was…read morenothing they could do.

I was physically abused by my bf at the time, in the apartments right behind the police station…read more My mom had enough of it and called them in July 2023. When they showed up I was obviously distraught. And instead of asking me questions or listening to my side they took my bf outside and let him lie to them regarding the whole situation. When I told them all the other times he'd laid his hands on me they said "well why didn't you call us then?" And pretty much blamed me. They kicked me out of the house and he didn't get in trouble at all for dragging me all over the house and putting his hands on me. I had no family or anywhere to go in Illinois, I spent the night in my car and was given a pamphlet on Domestic Violence. My brother's a police officer and he was appalled with how Schaumburg Police dealt with this situation. Yall should be ashamed !

05/01/22 - The boys in Blue get nothing but shit from the public. Sunday morning I was out in…read moreSchaumburg when my ball joint & axel shaft assembly blew apart leaving me partially through a turn in the middle of Golf & Plum Grove Road. I called 911 & Schaumburg Police Dept sent out a squad to help by sitting behind me and keeping a car from hitting me while we waited for a tow truck. They waited behind me until the tow truck had my car loaded on the flat bed truck and we were on our way. For all the shit you hear about the police most of them are there to serve & protect and do a great job. There are always going to be a few bad apples but probably 98% do there job. Thanks again to the 2 officers who came out you are appreciated.

Very kind and perceptive police staff. They can clearly assess the reality of the situation and…read morehandle it effectively. When I was involved in any situation with them they have been very kind supportive. I support their incredibly challenging job with immense responsibility and respect them. Officer Yates and Lindahl, thank you

I was rear ended on the way to work yesterday. I contacted police on the scene, and they informed…read moreme that I can continue to work and go to a police station when I'm able to. (Since no injuries / car is drivable) I stopped by district 17 PD in Albany Park after work, to which an officer kindly advised me of the extended wait time, and informed me I had 10 days to file the report. Wanting to rest after work, I thanked him and decided to head back the next day. Today, I went to this police station in lake view east, since it's closer to me. After entering, I was called over by one of the police officers. He was older-middle aged, and Hispanic/latino. He asked me where the crash occurred, and I gave him the intersection we were at. He told me he needed an address and to pull out my phone and get it. Sure no problem - I'm happy to do that. He then makes a comment that I should know traffic rules and laws before coming there. I felt that was totally unnecessary. I just moved into the city a few months ago, and this is the first time I was asked specifically for an address. Wanting to just get this report filed and done with, I gave the officer the address I found. Next, the officer says since it's been a day since the accident, there's a chance the other party in the accident has filed a report already. He said he did not want two reports to be filed and instructed me to contact the other party to ask if he has filed a police report already. The other party was clearly at fault, and they sustained minimal damage to their vehicle. On the other hand, it's clear I will need at least a new bumper put on. I had already filed a claim with their insurance before coming in as well. So I questioned why it was necessary to contact the other driver. I couldn't imagine why the other party would go and file a report already, when they might not need any repairs at all and had already admitted fault. Then, the officer sighs, shakes his head, and tells me it was necessary that we contacted to ask if they had already filed a report. He then said something along the lines of, "here - give me their number. I'll call them if you're too scared to do it." I came for help but instead was bullied by a full grown adult. After that comment, I walked out, because I couldn't take any more of the cruel and unnecessary comments. I decided to make the 30 minute drive back to district 17, and was helped by a different officer than the one I had spoken to the night before. He was able to help me, without complaining or criticizing, and while treating me with the amount of respect and dignity that all people deserve. He was kind, helpful, and patient with me. It was so relieving after the experience I had just had at this station - in lake view. I want to shout out all of the officers at district 17 PD for their friendliness and their willingness to help. That is how you protect and serve the public. I'm so incredibly disappointed with how the officer at the district 19 PD on Addison street handled my request. His attitude and senseless cruelty is harmful to the community he has vowed to serve. Shame on him for his actions today.