Common theme with these reviews. Money hungry. God forbid you have an emergency and need to reschedule. We do everything we can to make all appointments and absolutely wasn't able to make one, with good reason. They expect us to bend the knee when the doctors cancel at the last minute, which has happened multiple times. Pathetic. Change your policy. This has to be hurting your business and reputation. read more

My mother received this letter in the mail (12/22) with this nasty notation about my father missing appointments. He passed away suddenly (06/22) and my mother called them shortly after he passed to notify them and this is how they handle business. HOW INCREDIBLY INCONSIDERATE AND DISRESPECTFUL! Also, if he missed 2 months of appointments from June/July, why are they just now sending a notice?!?! If they cared, they would have attempted to reach out to his emergency contact. On top of this, they were charging monthly late fees. As a mental health care provider, you would think they would have the skillset to better handle a situation like this. I would never recommend a place of business this poorly managed and with providers who care this little about their clients/patients. Do better EPA, your patients deserve it. In a world where you can be anything, be kind. read more

Evansville Psychiatric Associates - What a wonderful note to a deceased client. - Psychiatrists Near Me - Evansville, Indiana

I have been seeing an amazing Therapist with this company since 2020. Loved working with her. But you better come prepared every appointment to pay whatever your insurance does not cover. If you can't, they are not flexible and can be very condescending. I signed and agreed to a payment plan but they did not accept the amount I was able to pay. Cara in billing contacted me once in 2022 and then a year later when they were ready to serve me a 30 day notice. She never had the decency to speak to me face to face and explain that the payment plan I agreed to was only for 1 charge. She over emphasized that she "worked with me" to bring my bill down, which she did not. What she DID do was belittle what I could pay and sent me a list of places that are more on my level. They served me notice and told me I cannot speak to my team anymore, not just while I'm working to pay down my bill, but in general. Can't come back to the facility. How is that working with me? On top of this, they are charging me a $75 no show fee that I can prove I was in attendance for. I have screen shots of the 3 times I signed onto the virtual meeting. The Doctor didn't show up on time, or within a reasonable time frame, so I left. BUT BECAUSE I DIDN'T WAIT THREE MORE MINUTES...it's considered a no-show. Their charges are very high and they need to train their office staff on how to communicate with others. I strongly recommend that they evaluate their financial and billing practices so people can actually afford their services. My appointment charges were higher than my car payment. Also, don't let them say they write off their no show fees. If you owe them money, that fee stays, regardless of your situation. After reading the reviews I can see I am not the only one having these problems. EPA- do better read more

They will cancel an appointment you made 6 months ago so the provider can just "take the day off" and then hold your meds hostage if you can't come in right away. No understanding that you can't just leave work in the middle of the day on short notice. They consider you a no show if you are more than 10 minutes late and will kick you out after 2 incidents even for honest mistakes or being forced to take suboptimal appointment times because they canceled at the last minute to have a leisurely day off. But, per their policy, if THEY are running late, you are supposed to bend over backwards to accommodate them. It even states you should wait for an hour. They obviously think their time is precious and your time means absolutely nothing. Arrogant and pompous. read more

This place is an absolute joke. They basically make up their own hours, but will charge you no-show fees if you're even 5 mins late! I saw Dr. Ahmed, who I thought was a good Psychiatrist. He puts me on a crazy high dose of medicine that most pharmacies don't even believe is real then gives me the runaround when I try and get it refilled. So, now I am dealing with withdrawals and literally, no one in the office will help me. I've called, left messages, and even showed up in person. These people DO NOT care about your mental health. This is a warning that it is very possible you will find yourself in much worse shape if you go here. read more

After seeing several doctors, a family member was referred to E.P.A. With their help, my loved was finally able to emerge from a two-year episode of depression. I have referred two people to Evansville Psychiatric hospital since then. read more

Dr. Ahmed is the most compassionate physician around . His staff is amazing. Highest level of care combined with the highest level of customer service ... wouldn't go anywhere else. read more

Dr ahmed is very good at listening as well as helping you with your problems..the staff is also wonderfull

This is a great place if you are wealthy. I've been through some very traumatic situations over the past few years so wanting to take care of myself and move forward in a healthy manner my doctor sent me to Evansville Psychiatric. Unfortunately I'm in a situation where I have to choose food or heat; I'm in a situation where I'm struggling greatly. Once my bill started growing I stopped going to therapy, therapy I need, because I wanted to get my balanced paid off. I tried to establish a payment plan but the lowest monthly payment CATHY would agree to was over $180, which is more than I am paying for health insurance!! I continued to make payments every two weeks when I would get paid but again, I am struggling. I have been making payments of at least $20 because that is all I can do. In response to my $20 payment CATHY tells me, "That won't work because it costs us almost $20 to send me a statement" and tells me that collections can take care of me. CATHY and that whole place disgusts me. read more

Staff is completely unconcerned with the welfare of their patients. I have never in my life been treated with such disrespect as I have been at Evansville Psyciatric. There is no compassion from any level of the staff and I left sick to my stomach over the way I was talked to in their office. Sadly, I was spoken to in this manner on more than one occasion by their staff. I was told by the receptionist that I "could not request my doctor call me - because he just wouldn't." I would not recommend this practice to my worst enemy. This is a practice solely operating for a profit, not to heal the sick. Shame on them. read more

My son was seen in the office in 2015 and 2016. They did not send me a bill for an entire year because they claim they were billing the wrong insurance. In May of 2016 they send me a bill for $600 and expect it to be paid in 30 days. I called and talked to the billing office who assured me if I made a payment they would not send me to collection. I then sent in a payment and 2 weeks later I get a bill from the collection agency for $898. They charged me a 33% fee! I called the office practically begging to pay the bill in full without the fee and they refused. I asked them to give me statement of all the dates of service and the lady hung up on me! I then called and talked to the manager who gave me the information but was very rude. I paid the bill in full with the fee in 2 days. Here I am a year later and they are sending me another bill with a date of service April of 2016!!! They told me I was paid in full a year ago and there was nothing outstanding with the insurance. It is never ending with these people. Do not waste your time and hard earned money with this place. Please choose somewhere with some compassion and professionalism. read more

My mother was needing to be seen there by a therapist for depression after my father past away. After calling and putting in a request to be seen she did not receive a call back for almost 3 weeks so we called them back they had no record that she had ever called and gave them all of her personal information demographic, insurance, medications, reason for needing visit NOTHING. So we went through and gave it all to the lady again who was very rude and acted like she was to buys to even take the call. This time to be safe we asked her family doctor to send a referral over as well to make sure they got the information. after waiting another 2 weeks we get a call to be scheduled an appointment. We told them multiple times we wanted to make sure we had her see someone in her insurances network we go to the office the staff was rude and said we dont take this insurance so they end up taking it I guess the girl didnt know what she was doing. They had my mother see a doctor and a therapist and after the appt with the doctor we had forgot to ask him a question about a depression med he was starting her on so we asked the front desk at check out to talk to a nurse and she went back and was talking to who I assume was the nurse and the nurse clearly says I am not coming up there and talking to them you can send me a message I am busy. The lady came back and lied and said she was on the phone and she would take our question in a message and the nurse would call us. I told my mother not to worry about it we didnt need to talk to that girl we would ask her family doctors office nurse and I asked to speak to the manager. She came out after I we waited for at least 20-30 minutes stating hi I am Shela I run this practice and was just as rude as the staff, she did say policy is policy and my staff is following our policies and she pretty much laughed in my face when I was trying to talk to her for my mother and said I dont even have to talk to you your not the patient and something about it being a HIPPA violation when my mother was clearly standing there telling me and giving me full permission to talk to the lady. I asked the office manager if there was someone above her I could speak with and she said there is an owner but I would not be able to talk to them. I felt like my mother was treated very poorly my the staff/nurses/manager at this place and she will NOT EVER be going back. She literally cried in the care she was more of a mess after seeking treatment there than when we walked in the doors. The therapist we seen was very nice & polite my mother really liked her and she like the dr as well but because of the the staff and management we would not return. It is no wonder the staff acts like that with a manager like that lady. When I told this so called manager we would not be returning she said well that your choice to make, she didnt even try to make things right or keep my mother on as a patient or care that she needed the treatment no compassion whatsoever it was unbelievable. read more