I cannot say enough great things about this party rental team! They truly go above and beyond to…read moremake sure everything is perfect and organized. Absolutely amazing service! They were so flexible when I had to make a last-minute adjustment to our rentals. Communication throughout the process was excellent, and the rental items are always clean and in perfect condition. The delivery team was puntual, friendly, and had it set up in no time. We will definitely use them again!

Unfortunately, my experience was very unprofessional. I clearly explained that I needed rectangular…read moretable linens, but only two were rectangular. The rest were rounded , which did not match the tables I had. On top of that, the linens were not all the same color -- some were different shades instead of the ivory I specifically requested. The backdrop curtains were not the color pink I asked for. When making a selection from there book make sure to ask is that what you get. I felt like my concerns were not listened to, and attention to detail was lacking. When you're planning an event, those details matter. This created unnecessary stress on an important day. I hope they improve their communication and organization moving forward. MAKE SURE TO READ THE CONTRACT!

Aesthetic Events did a wonderful job with our cousin sleepover at the Grandparents house. They…read morereally do go the extra mile to give the event a magical touch with the extra lights, rugs and pillows provided. Setup and takedown was very quick. I highly recommend this company for any event if you want to provide your guests with a special experience.

From the owner: We are a full service luxury sleepover, party rental and design company located in Santa…read moreCruz, California. We are dedicated to making your event effortless and pinterest-worthy with our beautiful party rental supplies! Our mission is to take the stress out of party planning and deliver you and your guests an amazing one-of-kind experience.

Linda at Eventscapes was great to work with, and gave me recommendations and pricing for our…read moredaughter's wedding. She was very responsive when I would ask questions or would let me know when payment was due or received. She told me when she would need to use the room and her team was punctual and on time, so that we were able to get into the room to finish our decorating before the wedding. When we entered, the room looked so elegant and our daughter was truly thrilled. I would highly recommend her services as she has such an array of decorations for so many different themes.

From the time that I met with Linda via the phone, I was confident that she would be able to…read moresupport with my wedding vision coming to life! We got married at Seascape, a venue they were very familiar with! For the wedding, we rented chairs, long farm tables, the lighting package, and drapery. This helped to elevate the space and make it feel put together. Great to work with and many options to choose from! Such a great vendor in the Santa Cruz area. (will add more pictures when we get them back!!)

Sonali did a great job for my baby shower event. She was very easy to work with and always provided…read moregreat input. She put my vision into reality and I'm so glad I went with her. I will use her for more events in future.

Sonali was great to work with. Very detailed oriented and helped me figure out what color schemes…read morefor my daughter's graduation party. She is very professional as well as personable. I really enjoyed working with her. She delivered as stated on her contract. I didn't have any problem with her services whatsoever. I appreciate her being patient dealing with staff members at the hall we rented. They were not as flexible with timing, but at the end all worked out well. Many of my guests walked into the hall and complimented how beautiful the placed was decorated. One even stated, 'It's very well balance. The colors are just right, not over the top but very nicely done!" Many loved how well the hall was setup. Had lots of compliments day of party. I will definitely work with Sonali again if ever needed. She did so well, one of my guest is talking to her about a party in November. Thanks for great work Sonali & staff. I would highly recommend this company for your event. She can really help give you ideas if you are not sure where to begin!

Victoria was an absolute joy to work with. She made sure that our entire day ran smoothly -- top to…read morebottom. Most importantly, she catered to our specific needs on the day of our wedding and we truly felt like we didn't have to worry about a thing. We're so appreciative of her professionalism, knowledge of local vendors and her motivation to make sure that our wedding day was the absolute best it could be!

Victoria was amazing in helping us execute our recent wedding in Monterey. She was an extremely…read morehelpful partner in planning our destination wedding- she understood our vision, and worked within our budget. She was a great resource as well for connecting us with local vendors who met our desires. We were a bit nervous about executing a wedding as all of our guests would be traveling in and we wanted to make sure they had a great time. Victoria was extremely helpful with all details (large and small) to ensure we were able to deliver that to our guests. The end result was a great ceremony, that was only topped by her execution of the reception - the décor, and layout were exactly as we had envisioned; the food...ah-mazing! Quite a few of our guests informed us that this was the best wedding they had ever attended. We would definitely recommend Victoria, and are waiting for our next excuse to throw a party and have her help us execute it! C&C

I've been a loyal customer of M&M Party Rentals for many years -- I even got all my wedding rentals…read morehere. Their inventory has always been a bit old and worn down, but the staff used to make up for it with decent customer service. Unfortunately, that's no longer the case. I recently rented a hot dog machine for a school event. After setting everything up and loading all the hot dogs, the machine worked for about 10 seconds and then completely stopped -- no power, no light. We tried different outlets and even moved everything to another area with working electricity, but it still wouldn't turn on. This caused a major setback during the school function, and we had to scramble to feed the kids another way. I called during the incident for help but they were closed. After the event I called again and explained what happened. They told me to bring it back and that I'd receive a full refund. I did exactly that. When I dropped it off, Mayra said she'd refund it back to my card -- no problem. A short while later, she called saying they plugged it in and it worked for them. We had a polite conversation about how strange that was, but she never mentioned canceling my refund. It's now been 6 days, and no refund has been issued. I've left messages and never received a call back. When I finally reached someone named Ana, I was told she had to "check with the owner" to see if they even wanted to give me a refund -- and that she wouldn't be back for several days. At this point, it's not even about the money -- it's about principle and professionalism. I've supported this local business for years, but it's disappointing to see how they now dodge calls and treat loyal customers. A small issue could have been resolved quickly with honesty and good service. It's truly sad to say, but I'll be taking my business elsewhere -- somewhere that values integrity over keeping a few extra dollars. I wish them well, but I hope they use the money they kept from me to finally replace that old, faulty machine.

We rented tables, chairs, tablecloths, and a dance floor for our event, but were very disappointed…read more The 12x12 dance floor they recommended was far too small for our guest count, and when we set it up, pieces were missing so it couldn't be used. One of the tablecloths was also the wrong size. When I called to request a refund for the unusable dance floor, I was told it was our fault and even that we had asked for it without all the pieces, which was both rude and unreasonable. I hope they improve quality checks, recommendations, and customer service in the future. We will not be using this company in the future.

Did AMAZING job! Hire this woman ASAP very detailed drawings. My daughter looked amazing!read more

For our Christmas party Elva arrived on time and from the first minute I liked her. I liked her…read moresmile and we were connected right away. She did an amazing job for my preschool kids and they were super- duper happy. Elva assigned each kid a number which was super smart. No confusion, no drama. After all Elva's personality and quality job made me decide to go with her whenever we have a celebration. Highly recommend.

Janey and her team did a fantastic job on our wedding at Stern Grove. She really went the extra…read moremile by adding decor and touches to make everything feel amazing. Her attitude is perfect, assertive and super friendly. She brings a whole group of staff with her, which is great because they all know each other and work well together. She even dealt with our photographer who we had hired outside Fab Event People, who ended up being kind of a pain. We were able to show up the day of and leave at the end of the night without having to worry about anything - what more can you ask for?! Thank you so much Janey, we couldn't be happier!

They're not so fabulous, after all. We were excited to work with this company to cater our wedding,…read moreafter Janey contacted us on Thumbtack. Janey sent us over some catering packages and we finally agreed on a menu. When it came to letting Janey know, she informed me that their tastings were $20 and that they do tastings. After emailing back and forth, Janey told me that they rarely do tastings. How can a consumer trust that their food would be yummy on their wedding day if they aren't able to sample the food? I would be a little worried about possible food poisoning. After several attempts of emailing Janey, and giving both her and the receptionist our availability to schedule a tasting, Janey just stopped communicating all together. I can understand a busy schedule (hello, I work and attend two schools full-time AND am planning a wedding!), but to just simply stop communicating with a potential consumer reflects poorly on a company. A simple email would have at least helped. They were still available to cater our wedding since they claim to have hired someone recently who would be able to assist us. However, if I have to be the one who's always emailing and contacting a company, I think I'll find someone else who would be worth working with and spending our hard earned money on. The photos and presentation are pretty, but that's just it. We hope other couples won't run into this problem when planning their wedding, and I hope this review will help them in understanding that customer service goes A LONG WAY!