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    Events Center West

    3.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    Post-event cleaning services

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    8 years ago

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    Element West Des Moines - Lobby lounge area

    Element West Des Moines

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    Element West Des Moines had some good points. Their breakfast buffet has a healthy Greek yogurt bar…read morewhich was a hit with our family. Also the room layout with the kitchenette and living area was very nice and very spacious. There's tons of places to spread out. I would say the hotel is good for families except there's also a rooftop bar next door that has a DJ till 2 am blaring music. Our little ones had really choppy sleep which made the mornings a little miserable.

    What a gem! I brought my 10-year-old grandson here for a staycation and we had the best experience!…read moreSparkling clean and beautifully decorated, comfortable beds with cozy linens, an exceptionally friendly and welcoming staff, and little touches like a beer and wine reception, Wii gaming system, and nice pool with thick towels really elevated the experience. We got one of the simplest rooms and it was stocked with real silverware, porcelain dishes, a toaster, microwave, refrigerator, and sink, and a Keurig coffee maker. Honestly, I couldn't remember how much I had booked the room for and was pleasantly surprised by the folio. This experience was similar to staying at a luxury brand, but at a more affordable price! The hotel is nice, but it's the staff that really sets this place apart. Hats off to the management and everyone who works here for making this place so special for guests. I was already on the Element website looking for properties in other places we are visiting in 2026! Meanwhile, my grandson and I are planning our next staycation at our newfound favorite local spot.

    The Hall - Tenderloin

    The Hall

    (81 reviews)

    $

    The Hall has new owners. It has been a terrible decline in service and food. We have been playing…read moretrivia here for a couple of years. Tonight we ordered tots and a margarita pizza. The tots were 1/5th the size of the old orders. They charged us $3 to put cheese on the Margarita Pizza. (To be clear, mozzarella IS indeed one of the 4 parts of that pizza, Crust, sauce, cheese, basil.) Our order for two items came to $ 30+. This would be ok if the portions were huge or the quality amazing. Neither quality was present. We will not be back!!!

    Been here several times for a fun time with friends. Went for a few basketball games and a couple…read moretrivia nights. It's a beer hall so if you're aware what a German Beer Hall/Garden is like it has those vibes with huge TVs. The ordering system is phenomenal. I love being able to scan a QR code at the table and order from my phone. Being a millennial the less human interaction I have to make the better. They'll just get your drinks right to your table but for the food, you would have to pick it up at the pick up counter. I really wish more establishments would adopt this process. The only reason why I'm knocking down stars is basically the food... I haven't been impressed with anything I have ordered and my friends also said the same thing. Everything just seems bland and require extra condiments or sauce. They offer good menu items but I just wish there was more care in implementing them. Most recent, I had a tenderloin that I was excited about and as traditional as we see in Iowa the tenderloin was massive but I had to just smother the entire thing with mustard to have any taste. I would probably just stick to appetizers when going there. Fries are usually a safe order and my friend thought the wings were okay.

    Smash Park - New food

    Smash Park

    (186 reviews)

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    Review purely for their curbside $1.00 wings. It is a great online process to select your time slot…read moreand make your order. Minimum 15 wings to start. The curbside process was great to pull over to a stall and text your number. Wings are a very generous size for $1.00 each. We will be ordering again.

    I travel frequently and rarely leave negative reviews, but my experience here was bad enough that I…read morefeel obligated to warn others. I arrived around 3:00 PM on June 20 and sat at a mostly empty bar. After receiving my drink, I asked for a menu. Instead of a simple explanation, the bartender rudely told me to "turn around" and pointed toward the food line. I apologized and explained that I had never been there before. The interaction only got worse from there. As I walked the short distance to the food line--with my suitcase still sitting at the bar because I was traveling--the bartender yelled across the room asking whether I wanted a tab. I immediately apologized again and explained that I wasn't from the area and wasn't familiar with how their process worked. When I handed him my card, his response was sarcastic and condescending. Another customer at the bar actually exchanged a look with me because the behavior was so unnecessary and awkward. The food itself was good. The tenders and Brussels sprouts were enjoyable, and the young man taking food orders was professional, friendly, and helpful. Unfortunately, the bartender continued to ignore me for the remainder of my visit. My drink sat empty for an extended period of time. He looked directly at my empty glass multiple times without acknowledging it while continuing to serve other customers. A female bartender eventually noticed and offered another drink. When it came time to leave for my flight, I politely asked for my check. The bartender responded with more sarcasm and attitude while trying to locate my tab. After another unnecessarily rude exchange, he finally found it and immediately turned the payment screen toward me, instructing me to add a tip. At that point, I told him directly that he had been rude to me throughout my entire visit. His response was essentially, "Yeah, sorry," in a tone that made it clear he wasn't sorry at all. I left a zero-dollar tip, which is something I NEVER do. And I made sure he knew. He looked and stomped away. The frustrating part is that this experience was completely avoidable. I was a first-time customer in an unfamiliar restaurant environment, asking normal questions and trying to be polite. Instead of receiving basic hospitality, I was treated like an inconvenience from the moment I sat down. The kitchen staff and the woman bartender were great. The male bartender working around 3 PM on June 20 was not. One employee shouldn't be enough to make a customer leave angry, but in this case, he absolutely was. I would not return, and I cannot recommend this establishment based on the service I received.

    Events Center West - venues - Updated July 2026

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