Tony is the owner of Mobility Plus Crestwood. He is a man of such great character and is so…read moreknowledgeable about his products. We trust him completely with our scooter. We always have him check out my Go-Go Scooter before we leave town so that we can be rest assured that it's in tip top shape. His store has a variety of Scooters, Wheel Chairs, Walkers, Ramps, and Lifts. You can buy or rent quality products from him and he can repair and install equipment. His store is very convenient to get to. It's located at I-71, exit 14 in Crestwood.

I bought a lift chair from them. Customer service is outstanding! My team member is Derek. Go…read moresee him for chairs, scooters, everything.

These folks were so very thoughtful. Took my Mom's walker to them to be fixed ( as suggested by…read moreGrogan's). Performance Medical Supply isn't set up to manage this kind of repair but they went a step farther.... they found a bicycle shop in town that have the brake parts to do the repair. I have never had any company go to that much trouble for me. Thank you Kristi Carter and crew - you are awesome !

Hello, guys and gals..... I usually Yelp local restaurants. Even thou this is NOT a food…read moreestablishment. It is a local business. And I always support local. With that being said..... I needed to find a medical supply business. Not only was Discount Medical Supply store very professional. But extremely knowledgeable. Kathleen went the extra mile to answer all my questions. As well as calling my insurance company. If you ever need medical equipment please use Discount Medical Supply...!!

I had a great experience here. These ladies know their business, and save me money by doing it!!…read moreStaff is super friendly and helpful! They have my business for life! I recommend this place to anyone and everyone who needs assistance with medical supplies or related items

Locally owned, very professional and welcoming atmosphere…read more They went out of the way to make sure I received the necessary medical supplies even on a holiday! They're my first choice when I need medical supplies. I forgot to say that their prices are very reasonable.

Very helpful staff and extremely well stocked with all types of medical supplies.read more

Received a transport chair from med Mart. The assembly was handled by them, and the adjustments…read morewere all made before turning it over to my wife. A professional crew took care of all of our needs.

Recently my grandmothers health took a turn. She had been living in a retirement community but they…read moreweren't equipped to care for her once her health began to deteriorate. I can't stress enough how difficult this was for my grandmother and the rest of my family. We had her move in with us but we were overwhelmed with all the things we'd need to buy/have on hand in order to care for her, not to mention learning how to physically care for her. To be honest we didn't know what we were doing but we just wanted to make her as comfortable as possible while she was with us. We went to med mart to buy some things and we were so fortunate to meet Abby. She was wonderful and helped us to decide on what to buy, including a bed. We had a regular twin bed for my grandma so we hadn't planned on buying a medical bed, but it honestly made a world of difference. Having my grandmother lay flat on her back all day and night was extremely uncomfortable for her, and the bed we bought solved all those problems. Being able to put the rails up was also a huge help because we didn't have to worry about her rolling out of bed. Overall I'm just so thankful we trusted what the sales woman suggested.

I have written harsh reviews for Gould's Discount Medical in the past. I decided it was about time…read moreto update my review and raise my rating of this business. I still can't give it five stars because there are a few things that this business really needs to improve upon. This Spring /Summer I was trying to get all the medical equipment that I would need after my total knee replacement. I had recommendations from my Physical Therapist and also from the Orthopedic surgeon's office. After doing some research I knew that I needed a bariatric foldable walker, and a bariatric bedside commode. Originally I thought I would order them online. My husband and I decided to go to Gould:s not to purchase from them but to see in person the items we were thinking of ordering. Upon arrival at the store there was a single file line formed to be waited on. Not knowing if the line was for oxygen patients we asked at the register if we could look at the different walkers and commodes. The clerk nicely advised us to get in line. OK, but we were still planning on just looking and not purchasing at this time. By the luck of the draw when it was finally our turn we got a really nice gentleman. We first inquired about bariatric foldable walker. We didn't indicate we were not planning on buying it at that time. Our reasoning for this was I had assumed they would be higher priced than the internet. The gentleman went away to a back room for a few minutes and came back with the walker adjusted perfectly for my height. It fit me perfectly so we sat down to find out how much it was going to cost. The first step the employee took was to check if my insurance would allow an outright purchase or would it need to be a rental. After pulling up my information that was stored in their computer and updating my insurance info it turned out I was allowed to purchase it. So it turns out that the walker that was priced $154. would only be $99. which was the negotiated insurance price. Then the gentleman calculated my co-pay and it turned out my out of pocket price was $4. total. What! Of course we would buy it from them. The only catch was they needed a prescription from the doctor to qualify. We left and I contacted the doctor for the prescription which was faxed to Gould's. Then the bad news came. An employee from Gould's called and said my insurance would not cover the purchase because I'm not 300 lbs. It's true I'm nowhere close to that weight but my body shape doesn't fit the small walkers. If we bought it from them I couldn't even get the negotiated price. Unfortunately enough days had passed and time was of importance so my husband said we should just go ahead and buy it. When we went back and went to the check out register the price wouldn't pull up so the clerk called a supervisor over. The supervisor just pulled a price out of thin air so it was close to the insurance negotiated price of $99. I am frustrated but I also can't fault them that my insurance only caters to people over 300 lbs. I wish the person that initially handled our inquiry knew that was going to be a problem. Note: I never got them involved in the bedside commode because I found the perfect one online.

I had surgery & was billed by them as Self-Pay. They are the Only bill that was incorrect as I have…read moreinsurance. Contacted them repeatedly for months. I kept telling them to submit to my insurance & was assured it would be but of course never was. Spoke to my insurance to see id submitted & never was. Of course 7 months now & just received another bill. Terrible customer service!!!! Billing department Never follows through!!!

Watch out for this "establishment." They will RIP your loved ones off. They upsale by selling meds…read morepre packaged when it's not needed. They will deliver every day of the week, opposed to one lump sum for more money. They're rude and money hungry. They won't bill to secondary insurance. I'd definitely advise you to tread w caution w this one. They are all about taking from the elderly on fixed incomes.

Best small business pharmacy ever. Workers are friendly and they are super fast at what they do! I…read morehighly suggest getting your prescriptions done here!

I went to pick up my new CPAP machine. I was quite anxious about it due to the casual approach of…read morethe doctor and the rep at Gould's supply. I anticipated just going in and being handed the equipment, asked for payment, and sent on my way. Kathy, the respiratory therapist, blew me away! She was so kind and considerate. She asked if my test results had been explained and went over all of them. She was patient in showing me the equipment options and answering my questions. She told personal stories to make me feel more at ease. She offered to bill my insurance company before expecting a payment up front. (Insurance has certain requirements but these are for your own health as well.) She truly was remarkable and I can't recommend her or thank her enough!

I would post negative stars if it were possible to do so. I had an appt with a rep to go over my…read moreinsurance cost and machine cost. I sign my contract for the machine. However when the payment was due they drafted my HSA 3x the contract amount. They said my insurance did not cover anything and that was my new price. The billing dept agents were argumentative and aggressive. I eventually got a supervisor that was no better. I did manage to get a refund to my HSA pending an actual billing statement. I terminated my account and returned my cpap immediately. The next day they drafted my account again. The rep was again absolutely rude.. said the notes to my account didn't reflect my request to terminate and the billing supervisor I spoke with did not exist and did I think to get his last name and ext?! I eventually made my way again and with great exertion to an escalation representative named Riley Barbero. Riley was a professional person and the only human of sense and manners that I had spoken to..she refunded my account again and terminated my card authorization and provided documentation. Sidebar to the customer service aspect.. fyi the humidifier that is a part of the cpap machine and must be used for the cpap to hold pressure...is a separate charge all together for its use!!! I mean come on! And that was also not disclosed nor was the charge authorize. GO SOMEWHERE ELSE if you like your money and your peace.