This Walgreens is a very nice store once you are inside. The store is clean and well stocked…read more Besides a pharmacy there is a broad section of over the counter products. I was debating about one of the diet products that I had seen advertised in National magazines. The pharmacy staff assisted me since I take a variety of prescription medicines and I wanted to be sure they wouldn't interact against each other. The answer was a simple no but the staff member shared with me that the product doesn't necessarily work like advertised and she had tried it and found it disgusting. That's good enough for me to decide to pass. The general merchandise in the store covers a broad range of needs. I found a comb that I had been searching for and neither Walmart or Kroger had it. I bought two since I've been searching high and low for it. My biggest complaint about this store is getting in and out of the parking lot. You can't legally turn left into it from either street. You can go out of your way to approach the parking lot from either street to make a right turn into the parking lot. Getting out of the lot once again a left turn doesn't work so you have to fight the traffic and make a right turn out. If this store was located anywhere else I would give e it an additional star. I'm just not into getting into accidents or getting traffic tickets.

Half the time I come to Walgreens in shelbyville there nobody there to wait on you.They should put…read morein a self service line if they can't find employees to take care of the customers.

Unpleasant employees. Rude as all get up. Jerk behind the counter acted like my prescription wasn't…read moreready and they haven't even received it, when I called my Dr they said Walgreens has had it since 10:55, this took place at 12:15 roughly. Nice try bro. No wonder so many Walgreens are going down. These guys SUCK. What a sad excuse for a pharmacy.

Three employees behind the counter. I was the only one at the counter. Drive-thru was closed and…read morenot one employee acknowledged I was standing there​. I stood there for almost five minutes before someone acknowledged me. It's just common curiosity to say, "I'll be with you in a moment" Geeze

Store is great. The pharmacists are awesome and willing to answer any and all questions. Worst…read moreissue is lack of staff. Can never pick up a prescription in person or by car in less than 30 min. Currently been waiting in drive through line since 5:30 and it's now 6:00pm. Still 4 cars in front of me. Inside counter closed and they are only using the drive through. Crazy. Also, they are so busy you can't call as they don't answer the phone. CVS app says you can't order refill, though, there are available refills. Says must contact pharmacy. Dr office said need to talk to pharmacy. Not sure what's up, but it's ridiculous. Still same 4 cars in front of me since 5:45. We will be finding another pharmacy.

Pharmacy is great. Pharmacist is knowledgeable and helpful. Love the app for reordering…read moremedications, makes it easy to pick up.

It's been a long time since I stopped at Railroad for one of their amazing shakes. I happened to be…read morein Midway so I decided to treat myself to their delicious coffee shake. I sat at the counter and enjoyed the vibe of an old school soda fountain. You have to go! 102

A fun throwback to the 50's and 60's. Great music, fun ambiance and good ice cream! Worth a visit.read more

Businesses should not be able to shut down for a "lunch break" when not indicated on their hours…read moreonline. Has CVS never heard of staggering breaks? Seems like the only reason they do this is so they can gossip because all I heard was yelling and laughing coming from the pharmacy.

Great service, fair price and accuracy. I'm glad we left Walmart pharmacy for CVS. We are saving…read moremoney.

Old timey lunch counter inside a old family owned pharmacy. Great atmosphere with great burgers &…read moremalts!

Good nostalic visit. Average ice cream products. Pricy. Atmosphere is nice for a photo.read more

Olivia, the pharmacist, was absolutely amazing. She was incredibly helpful and kind when I first…read morespoke with her on the phone--she took the time to explain everything clearly and left me feeling so reassured. Later, I happened to be at the pharmacy in person and she was just as wonderful face-to-face: patient, knowledgeable, and genuinely caring. This experience stood out in the best way. I truly wish every CVS pharmacy operated like this one. Olivia sets the bar for what great customer care should look like.

So, to begin, I had a prescription issue with my blood thinner. This being a drug that is essential…read morefor my well being, and the fact that I had been round and round with the insurance on why it was so much, I was already frustrated when it came time to finally pick up the final result, and blood thinner they ended up putting me on. First off, I do know that my provider had initially put in the wrong dosage, and therefore, possibly they had filled a script that had to be backed out, not sure on this, however, I had to call the provider and advise, this is not the right one, dosage, therefore they needed to change it. So, with that being said, they called in the other one, right dosage, wrong amount. So, upon arriving to the pharmacy to pick up the medication, I was told that the insurance company would not cover the medication due to the amount, it was not for a full 30-day supply. This is because the lady at the doctors office did not account for the fact I would be taking 2 pills a day for 30 days, so she called in 30 pills and not a full 60. However, the pharmacy simply said, I could not get it, other than if I paid out of pocket over 700 bucks, which was not an option for me, so I left, upset, as I had already been 4 days off my blood thinners, and I periodically throw clots even while on thinnners. So, needless to say, I was worried. Then, after calling the insurance, getting an override, and them calling the pharmacy, giving them a code that was evidently different for a 15-day supply, in order to run what was called in, they advised me to turn around and go pick up my meds. They would be ready. Now, I had already made it to Blakenbaker Pkwy, which is not a short drive, however, since I had been off my thinners for so long, I could not risk any longer, so I drove all the way back to the pharmacy, where I was greeted at the window by a very confused rep, who acted like he had no idea what I was talking about. He continued to tell me to contact my provider for a 60-day supply. I told him, I worked it out with my insurance, they provided the pharmacy with a code, this provided the override I needed to get the 15-days filled, so I was not without one more day, my blood thinners. He, in the middle of the conversation, looking confused, looks around, and here comes the older gentleman, pharmacist, who is yelling at the top of his lungs at me, " No, he is not the one they spoke to." As I did just say to him, obviously you were not the one they spoke with, as they literally just told me to come back to pick up my meds, which were ready. Then the pharmacist continues to say, overspeaking us all at this point, " I am the one who wasted 5 hours on this issue yesterday and now you have wasted 2 of my hours today, and you need to contact your doctor and get the full 60-days." I am looking in confusion at this point, I am sure, because, I literally just drove 20 minutes back to the pharmacy with intent on picking up my medication, which they told me was ready at the insurance, and you are saying that I wasted your time, and the medication is not ready, and that I need to contact my provider? First, off, wasting the time of a person who is getting paid to do a job, really? The only person who wasted their time was me, and to be talked to like I was a crack head begging for pain pills or something was unheard of, however, this is a blood thinner, that is life saving for me. I have had a pulmonary embolism, and many clots while taking blood thinners, and now my right leg is swollen at my ankle and right foot, and not sure why, possibly a clot, hoping its not, but who on earth has ever heard of having to go through so much all for a blood thinner. Then to be cussed and yelled at simply for returning to the pharmacy to pick up my medication, that was unheard of. If you want to be treated with dignity and respect, I would nt recommend you cming while this pharmacist is on duty, all the others are fine, friendly, it is the older gentleman with white hair, appears to be around mid 60's and has evidently an issue doing his job.

The amount of anti-theft measures is understandable but also a little much…read more I understand if it were perfume or expensive items but locking $6 deodorant behind an anti theft device is crazy. And then the self checkout kept flagging a staffer and there were none around and the one at the other checkout just.. couldn't do it? So just not great.

This location is completely pathetic. Sign says they are open till midnight . No at 11:50 pm they…read morestop letting people in. They tell you they are closed . Funny sign said midnight. Then they are rude and threatening about it. Plus employees are just plain nasty and incompetent.

I'm not a fan of this location. I have yet to find a friendly employee in this store. Prices are…read morejacked up. My walgreens savings card rarely if ever works. I don't recommend this store.

Ran in, picked up medicine, and ran out. Fast, polite service in a convenient location!read more