Place is a joke high pressure sales staff. Came out and wasted 1.6 hrs before they said it would cost 22k to fix one small crack in wall. Relentless phone calls after the fact trying to sell you something more affordable the lead guy thought about afterwards. What a scam don't walk away run and check your purse/wallet read more

My husband & I were new home owners & from the south. Basements were something we have never experienced before & decided to remodel what the previous owner did. The contractors that we hired said we didn't need to waterproof & boy were they WRONG! They finished the new drywall & we got water! So we called Everdry & they came out the very next day. They worked both inside our home & out, were very professional & left no mess for me to clean up. Thanks Everdry for giving me peace of mind. DK-Springdale read more

We have had Everdry do our basement a number of years ago due to a number of foundation leaks that made a mess of our basement after prolonged rains. Once the work was done, no more problem. We continue the yearly contract with them. We have had a new leak pop up a while back. A call to them and they came out and took care of that. I have been very pleased with the results. EJL Cincinnati read more

The Everdry team did a great job with out basement. The team was very efficient, finishing everything in just a few days. We had them come out a few times after the fact, once because we thought we had leakage and once to even out the ground after it settled. Both times the teams were great (it wasn't our walls that were leaking, by the way, it was a dehumidifier we had). The only thing I'd say is do research on what you want beforehand, we weren't given a lot of time to think about the deal when we had our inspection. If we had done some more research beforehand I would have felt better prepared. But overall it was worth it, we're enjoying having a dry basement! read more

I have had no water in my basement since the work was done. I am no longer worried when it rains. Everdry has been great!

Had them come and waterproof my basement. Had them come and change a few things they did but thats about it still a good service just pricey. read more

Like Bill N. Everdry wanted my spouse to be there so they don't have to explain "everything again". I had set up an appointment during the Home & Garden Show in Cincinnati. I told the rep at that time husband would not be there. When I got the confirmation of the appointment call today I again got asked about husband being there. I warned them that I was tired of having to repeat myself & then they started their song & dance routine about both of us being there. At this point I'm tired of wasting both my breath & time. Cancelled appointment. Don't bother making an appointment unless both you and your spouse/significant other can take the day off from work. read more

My wife and I live in Middletown, Ohio and were extremely satisfied and would recommend Everydry to any and all who would need their services. They were done in a timely and efficient manner and went the extra mile to make sure our basement was as clean as possible upon completion before leaving. DB read more

What a relief, I have been very satisfied with my Everdry waterproofing. I never have to worry about water in my basement again. They were very respectful and did a great job! I had to call a couple of times about my breathe-easy dehumidifier and they answered all of my question promptly. I am very happy with the company. I am 81 years old, and this has really given me piece of mind. Thank you for the fine work! Pauline C. read more

We have an older house about 70 years old. We were having water problems in our basement every time we had a big rain. After trying to fix thing myself with better gutters ,drain and channeling water away from the house but still having puddles and musty smells I called Everdry. They check it out and told me what they would do. We decided to go thru it and I took off work to watch them. They had a lot of hard work adding the proper drainage I needed inside and outside of our house. What they did fixed the problem and any little issues I have had they would come back to fix it. If you want it done right call EverDry waterproofing! read more

Called to make an appointment for an estimate. I answered many detailed questions about the house, the basement, the condition of the basement, etc., Eventually, after all that, Mitch insisted that my SO also be present at the estimate. He claimed that since so much aesthetic work was being performed Everydry didn't want to send someone back to explain it a second time. We agreed to disagree and no appointment was set. They really should reveal that tidbit before wasting so much time. read more

Everydry Waterproofing waterproofed our basement in 2013. We always had a water problem since our house was built in 1955 at the3 bottom of an inclined street. After Everdry, we have no water issues in 7 years and they have that great lifetime warranty. read more

They did a wonderful job. The job was done a day ahead of schedule and they did a very nice job cleaning up after themselves. I highly recommend Everdry! K.B. Kettering, Ohio read more

Great service. Had to call them out a couple of time to fix the leaks and they had no problem with doing their job. You guys rock

We had a great experience with our crew from Everdry Waterproofing. The team was professional, kept me informed throughout the install and were very clean throughout the entire process. There was not much lawn damage with the exterior work as well which was also greatly appreciated. Since our install we have not had any water issues in our basement or malfunctions with our sub pump. I did have to call them back a few time to replace the drain grate for water evacuation due to chopping it up with the lawn mower, but eventually they lowered the pipe and it is no longer an issue. Thank you Everdry. read more

Great Job! Got the job done in three days and left everything cleaner than when the arrived. I would recommend them. We have had no leaking issues since they completed the work over a year ago. TD - Aurora, IN read more

Everdry waterproofed my very wet and moldy basement a few years ago and it was successful. I am very happy with the work and with the service. The lifetime transferable warranty is a great benefit to having this service done. After the initial install, there were a few places I had some water coming in and they came and installed more drainage to handle those areas as well - under warranty. All you have to do is pay $40 per year to maintain your warranty. Great service! EC Hamilton, OH read more

No way . predatory sales . use fear and dont come back to retest the moisture or mold and dont save the original test they sell you on. They sold mena dream and then after fact blame age of house . when selling age ofnhome was never brought up . sold us a dry basement and finish datebwas July 24 its now Oct 28 and still in my basement . they left an area outside below grade which has washed out the footer there . promised alot and hasnt delivered . seems ironic they used the same someone call and hey the boss said we can cut you a deal for covid. My basement nownhas water coming from places it never leaked from . had standing water in basement forna month before they came back out . rusted bottom of hot water tank out from standing water . the eazybreathe runs 24/7 . I have so many pictures and texts . I have texts of them saying we will do this install this and never seen it. I believe they have done more damage to my 130 year old home . and I grew up in a family that builds homes and owns very large company in Toledo . I used the Findlay ohio everdry and wouldnt again or suggest . their salesman Matt is a typical Cadillac Man salesman . pos my 6 year daughter told him god bless you the day he left . he promised all walls covered , nope , new ledges , nope just concrete poured over . their concrete trench around interior cracks possible radon now. Left a sewage line wide open for 3 weeks as we had home closed AC running made everyone sick . had to hire a plumber at their suggestion to look over their work . he said their sump plumbing was goofy . they said it was done to stop drain gurgling . until they came in our drains never gurgled. I could go on . for 36k not happy . they have just moved the leaks around . and I have so many pictures I'd flood the thread . be real careful with everdry . before using I would reccomend them . after uaing and talking to people id say . save your money and hire a professional plumber. Their employee turnover is so high their people have no idea what they are doing . they just jack hammer my Michigan basement . today they didn't even wrap my furnace . I fucking hate everdry . they have cause my home to be a constant nightmare . almost 3 months to finish initial job. I can feel the concrete dust as I type on my skin on my coffee table .. After today I will be ending it and seeking legal recourse . please avoid them for your sake . I'm not saying all their work is bad . I think they take on jobs they cant do for that money then the people they screw its a run around . a constant construction. Job. Havent had use of basement in 3 months now. read more

Everdry was great! They were very professional and knowledgable. Our basement was able to be finished with drywall and carpet. We did have an issue with the pipe from the secondary pump after a very heavy downpour but Everdry came out and repaired the issue at no cost to us. We haven't had any problems since. I only wish they would have done the area in the cellar steps that goes outside. We do get water in there but I wish I would have said something when they were waterproofing the basement. read more

We love our Ever Dry service! We have never had a problem with water in our basement, even after the heavy rains and snow melts this year. Ever Dry contacts us at least once a year to ensure we are still happy with our product. AM, Cincinnati, Ohio read more

I used EverDry in 2004 to have my basement waterproofed. In all that time I have had zero problems! This weekend the pump was making a noise. I called right away . I have been paying the $40/year fee for coverage in case something happens. I called today, they came out within hours, replaced the pump and told me to have a nice day. I am blown away by their commitment to service. USE THEM! In all this time not one hint of leaks in my basement either. read more

I really like the product. Prior to getting this system installed, every time it rained i would cringe and worry about water come into my basement. After 2 floods in one year I really needed to get this taken care of. There was a bit of a delay in getting scheduled but that worked for me as the basement is my living space and i needed the time to get things packed up. What they didn't tell me when i signed the papers is that you can't sit anything back on the new concrete for 6-8 weeks. Obviously i couldn't be out of my the basement for this long so things were a bit cramped as we tried to keep everything off the new section of flooring and still live in the space. My biggest complaint with the entire process was the installation crew. One the first day they were only her for a 1/2 day and then they said they may not get done by Friday evening. They said it would be Monday before they came back out. NO! i had been told originally that they worked weekends when necessary so that the homeowner wasn't "left hanging over a weekend." The job foreman wasn't happy but they did stay late and get it finished Friday evening. My other issue with them was that they were very dirty. Now i know that this is a dirty job and there will be dirt, mud, etc. when cutting thru and re-pouring a floor. What i didn't expect was to find my bathroom floor and Sink counter muddy, or muddy foot print inside my fridge. My honest feelings are that i love the product, however the people need to be more respectful when in someone's home. Even my 2 minor service calls were handled quickly and efficiently. read more

When I canceled the excessively expensive contract ~20K, I got the runaround from the receptionist, a manager, and other sales staff. They threatened legal action if I didn't return a blue folder with their brochures in it, and wanted to send a salesperson to pick it up. The manager was insulting and argumentative on the telephone as well as in person. Don't do business with Everydry, it's not worth the hassle! read more

We began working with Everyday in November 2019. An extremely nice gentleman came to our home and walked us through everything that would need to be completed. He drew up 3 different options with quotes in our home. All 3 options were extremely expensive and far beyond any price tag we were prepared to pay for. This was our first home and we had only been living here for 3 weeks but the salesman made us feel extremely comfortable and confident that Everydry was the way to go. He ensured us that they were not going to be the cheapest, but they would be the best. We also felt confident in Everdry's slogan "do it once, do it right, do it permanently." 7 home visits, multiple phone calls, and one in person office visit later, neither of these slogans have held any truth. Since "completion" of our waterproofing project, Everdry's team has been out close to 7 times to fix a problem or complete an unfinished portion of the project. The entire concrete sidewalk around our home is torn up, pizza slices were left in our laundry room, our bathroom was dirty from employee usage, the corner of our house fell off, and this is just a small portion of things that were poorly taken care of. My husband and I have taken off work multiple times to ensure someone was at the home when a team would come out to do more work. Since completion in January 2020, Everdry has had to visit our home to extend the sump pump pipe so it wasn't in the middle of our yard, fill in cracks in the basement because it continued to leak, and dig a hole deeper for the drain box in our yard so it actually would collect the water. We've been informed by multiple employees that the foreman on our home project was on probation and just recently allowed to have a team working on waterproofing homes again. Most recently, we learned he has since been fired. The head supervisor came out and inspected the job and ensured us they were coming out one more time and that would be the last. The "last time" has come and gone, and they've informed us they'll have to come out another day to remove the entire piping system as it wasn't installed correctly the first time. Anytime we've expressed our distaste or lack of satisfaction with job and customer service, we've been given years upon years of the $75/year extended warranty. We even had one employee tell my husband "It's not a big deal, this is why warranties are in place." First and foremost, who's to say we'll still be living in this house for 10+ years? Secondly, in comparison to what we paid to have " the best job done once and permanently" this is an extremely minuscule way to try and keep us happy. I am extremely unhappy with the job that is done and is continuing to be done as well as the customer service we've received in response to our complaints. I would not recommend this company to anyone. read more

EverDry is an outstanding company. The quality of work preformed as well as the professionalism of the techs is something you don't see every day. I highly recommend this company for any of your water issues. Any time we put in a service call, the prompt service and detailed work was always present. Excellent! JC-Loveland read more

At the end of each day they left all of their materials and equipment scattered throughout the our yard, against the neighbor's house, and throughout our driveway, prohibiting us from pulling to the back of our driveway. They used our water from the water faucet on the side of the house, which is understandable, but they did not turn the water off at the end of the day when they were finished. I had to turn the water off after arriving home 2-3 hours later. This happened twice. They used our water hose, which I feel they should use their own supplies, and then proceeded to take the water hose with them when they were finished. The basement floor in areas where they did work compared to areas where they did not is filthy. In order to clean the dirt from our basement floors, the floors will need to be mopped/scrubbed at least 2-3 times. I know this because I picked just one area to mop to see how easy it would be to remove the dirt, and it is still visually dirty after 3 attempts of mopping and then letting it dry. They dumped gravel into our brand new water heater pan which we had professionally installed one month prior, prohibiting the water heater from venting properly and the pan from draining properly. When I called them the following day, because our water heater would not ignite, their reply was to call a plumber. There are also holes in the walls in the basement in 2 areas where they dug up the ground. To top it all off, a day later I discovered that they had taken our 2 electrical extension cords, again using our supplies and taking them from our house. When I called their office, I was told she would look into it by reaching out to the foreman and give me a call back. When I called 24 hours later to follow up, I was told she had not been able to check, and that I could always just buy new cords and provide receipts to them for reimbursement. My issue and concern is that if would not have been for me trying to locate my water hose and extension cords for me to use them, I may have never noticed they were missing. It is also an inconvenience for me to have to purchase new items, send a receipt, and wait for reimbursement for items that were taken from my home. read more

A salesperson came to my door and obviously didn't understand the word No. The second she started talking about what she was there for... I said I wasn't interested. She still kept telling me about it. I said, "Sorry, but I don't have the money right now to do this." So then she responds with, "The inspection is FREE! Is Wednesday okay with you?" I said, "I don't want to schedule anything with you." To which she responds with, "How about noon?" She really wasn't getting it so I just agreed with what she was saying and gave her the wrong information. Later my husband called to cancel the appointment and no one would help him (since I really didn't want to waste someone's time). Even though they wasted mine! read more

We had our basement fixed by Everdry Waterproofing in November 2012 and paid $14,000. When they put our landscaping back into the ground, they did not fill the dirt back in the holes and all of our landscaping died and we had to replace it. Within the first year of our basement being fixed we had mold growing on everything in our basement 3 foot from the floor. I called them and they told me I should have read the fine print on our agreement and the warranty. The warranty only covers the regular sump pump and the work they did inside and outside. The warranty does not cover water damage or mold damage in the event the water proofing doesn't work. We had to clean up the mold and they brought us a dehumidifier and told us not to let the humidity to reach 50% or higher or the mold to continue to return. And keep our windows closed in the summertime because the easy breath machine was drawing humidity from the first floor of our house Last weekend our battery backup sump pump burned out and it would cost $1,000 to replace it because it was not covered by the lifetime warranty . The warranty is useless. I have wasted $75 a year so far but will not pay it in the future. Do not even let them give you a quote, they were a total disappointment and we have only had our basement fixed for 5 and 1/2 years. read more

Willa, I had Everdry do my basement in 2010 in it has been very nice to go into the basement in be able to relax when it rain outside. Everdry has done a very great job into making my house a home again. read more

My Dad added an extension to his ranch home that included a finished basement area. During the basement construction, they hit an under ground spring. The sump pump ran excessively and he went through a couple of sump pumps per year. After watching an episode of This Old House which featured Everdry Waterproofing, he gave them a call. Because of the amount of pumps he went through we were skeptical of the life time warranty from Everdry, but we got it in writing and let them do their thing. That was nearly 4 years ago and we haven't replaced a single pump. We did have a battery go bad, and called Everdry and they were out to replace it the same day, and installed a new battery charger, no cost. Don't hesitate to call them, you won't regret it. RD, Batavia, OH read more

Everdry worked on my basement about 10 years ago. They did a great job, I no longer have water coming in the basement. They cleaned up after themselves, worked very hard, caused no problems. I had them out later for an other leak(not from the original place) they fixed it right away, no cost. GREAT JOB! mh Cincinnati read more

Ever Dry of Cincinnati waterproofed our basement five or six years ago. We had terrible leakage and mold in our basement. The walls were starting to push in, cracks in the walls, and foundation in trouble. They did a fabulous job. We now have a finished basement and are amazed that the walls no longer leak! Absolutely recommend this company! LU in Springfield, Ohio read more

Love this company and there service. Especially Jaclyn. Thanks for our dry basement. DMF Centerville, OH read more

Gone are the days when I get sick to my stomach every time it rains hard or storms. I would immediately begin to think about how much water I; or others helping , would have to get rid of and the mess that would have to cleaned up. I waited way too long to get the project done worrying about the construction mess and cost. Now, I have peace of mind I wish I would have had all those years. The crew was efficient and completed in a timely manner. I would recommend Everdry to everyone. ck Cincinnati read more

Please save yourself and DO NOT even call them. SCAM warning! We had a few cups of water in our finished basement coming through a small crack. They came out for over an hour and a half for an "inspection", point out every ding in your house, have a "professional" power point presentation to show you their 3 options, then play a video for you while the inspector "calculates" your estimate. They wanted over $20,000 to fix our leak by digging 3 feet on the entire perimeter of our house and putting in new footer drains, jack hammering out our basement floor on the entire perimeter of the basement to place new interior drains, then creating a new "deep well with a pump" in place of our existing sump pump - and this cost did not include any repair of dry wall, studs, etc that would need to be done in the basement after their work. Of course they have financing options. We have called 3 other places and all have estimated that sealing the crack will work with a cost of about $500-$700 and that our existing drains are working fine because if they weren't then we would have way more than a few cups of water in the basement. I am sure more than $20,000 worth of work will fix the problem... DO NOT EVEN GIVE THEM A CHANCE. Be aware of any company that says it will take 1.5 hours and that both homeowners need to present for inspection. We have learned from our experience and want to pass along to others. read more

Everdry Waterproofing did an excellent job installing waterproofing on the inside and outside of my house. It has been a few years without a drop of water. Their foreman Dustin made the installation very good leaving the house and yard the way it was before the crew started. Nothing but good things to say about the service and installation. read more

TOO DIFFICULT to get them to come out. they want everybody on title on the home to be there,so both you and your spouse have to lose time off work and wait for them. a property manager,investor,landlord,lawyer,and contractor dont qualify either. so this company is only good for single people and NON joint owners,or the 10 of you would have to agree to be there on the prop like its thanksgiving for an estimate. useless and impractical non real world expectation. Their plan is to upsell everyone into obviously,such an old trick. read more

Everydry team was prompt and thorough with our basement waterproof system. They were very professional, knowledgeable and personable, going above and beyond to satisfy us. Their customer service has been outstanding through the entire process. read more

We were convinced this was the way to go to help the shifting foundation of our home. We met with the salesman who seemed on the up and up. So, we scheduled the work to be done at a price close to $14,000. Workers showed up late to start the job, then expected us to work around their schedule when they end the day at 3:30 p.m. They also wanted us to sign off on a job that was not complete. Not to mention, after all the paperwork was signed off, the job foreman told us we would have to pay to put in another electrical outlet for the sump pump. What!?! We are already paying $14K and the location we wanted the pump had an outlet next to it. Of course the workers wanted the pump near the rear door to make the job easier for them and mentioned nothing about needing electrical power until afterwards. Additionally, they did not repair or seal a single crack in the entire basement! Not one! We were told that's mandatory on every job. We tired handling this rationally by reaching out to our salesman thinking he would help get this matter resolved since it's his reputation also. We were wrong. He's moved on to other things and won't respond to our calls and pleas for resolution. Overall, we are dissatisfied with the service and lack of willingness to make our project whole. We are not convinced that we received a 100% quality job to specification. This is a high dollar sales operation with half baked work. read more

I have been a satisfied Everdry costumer since 2006 when I purchased my home. What was so wonderful right off the bat was that Everdry made it easy for the previous owner's coverage to transfer to me (this was not the case with all the warranties I had inherited). There have been a few small issues that have come up over the years and I can always count on Everdry to respond quickly and take care of me well. I never feel anxious about water problems like I used to in my previous home thanks to Everdry! read more