Pretty good bike shop…read more Staff friendly and knowledgeable. They primarily sell Giant, which I don't like. Good selection of parts and Fox clothes. Closed Sunday.

Called to see if he could help with my Segway Ninebot's tire which separated from the rim. He fixed…read moreit in 30 seconds... FOR FREE!! 5 stars. Great guy and a great shop.

First of all, Ari makes fantastic bikes. Second, "no one"…read moreseems to make premium fat tire bikes anymore which is a major bummer because here in Michigan we are full of sugar sand in the summer and snow in the winter. Ari is full-on with fat tire offerings, must be the Utahn terrain or something. Third, imagine my surprise and delight when my buddy told me the Ari Peak Explorer was on sale! Alas, they were completely sold out. But Kristy at Ari calmed me down and scoured the factory and the showroom and the demo bikes and found one for me. I thought I would need a large but she did the custom fit thing and suggested a medium (she was right!). Unfortunately it arrived with a broken battery key-release mechanism. So here's where the rubber meets the trail: they sent me a new mechanism pronto and now I am riding and I'm super happy with this beautiful machine. I wanted the cheaper Comp version, only the Elite was available but man, I am happy with the upgrades, especially the shifting. Other people besides Kristy helped me but I don't know their names. Thanks to everyone!

Someone else on here shared that they waited forever to get their bike, I had the same experience…read more No updates on the bike for months, finally it magically is available when I call to cancel. The bike I got wasn't fully set up and in just the second ride the chain jumped between the sprocket and spokes, broke three spokes and bent the rim, hanger, and derailleur arm. Since then there has always been something wrong with it. I think I've been fixing/adjusting something every other week for 2 years now. It has ended up being an okay commuter bike (I ride about 4 miles to-and-from work every day) for the last 2 years, so it gets a lot of use. Maybe that explains the frequent troubles. I guess it's good if you like practicing your bike repairs.

Great concept and new location…read more These guys moved from a small leased garage to a much bigger abandoned business on the East side of Provo in 2016. They are a DIY shop where bikers of all ages come to buy, donate and refurbish bikes. First time going I spent three hours working on a used Raleigh road bike. There is usually 2-3 staff members around and one will usually greet you. The trick here is to Quickly ask questions, find a spot to work at and be patient. The guy working admitted that he wasn't very experienced but together we fixed the bad wheel. Spent about $20 for his assistance. A week later the wheel was off again. I brought it back (2 hours more) and worked on it with a more experienced guy. Spent another $20 Rode it once and off again. Recently found out that they gave me the wrong wheel. Went back but no wheel was available. Great concept and open on Saturdays. You can also donate used bikes here.

I received a lot of help from Sam, he is one of the mechanics. I got there like 30 mins before they…read moreclosed and I was expecting to have to leave at 6 but Sam took a lot of time with me to get my bike all fixed even after they had closed and to make sure that the problem won't happen again with my gear box wire. Everyone in the shop was very friendly and never made me feel dumb for the problems I had with my bike. Very awesome place.

Phenomenal Customer Service! While on vacation in Utah with our car and two road bikes, we had a…read morevery serious car accident and our bikes flew off the rack and landed harshly near our totaled car. My husband had to spend four days at Utah Valley Hospital in Provo for broken vertebrae, ribs and sternum. I had to retrieve the broken bikes from the tow yard 2.5 hours away and then figure out how to fly back to California. So glad I called Hangar 5 in Orem! Preston Weeks answered my call/cry for help and graciously greeted me in my rental van with all the contents of our road trip including the broken bikes. He took the dirty bikes from the van and agreed to clean them up and inspect the damage, which allowed me to fly back to California with my husband. Two days later he sent us a detailed inventory of damages to the frame and components for each bike. Subsequently he meticulously packed up both bikes and parts at our request and shipped them back to us so that we could salvage all that was still usable. Since we are not local to Orem, it was exceptional to experience this level of consideration and service. All of you locals are very lucky to have such an amazing bike shop and team members like Preston Weeks to take care of your cycling needs. I highly recommend this shop and if we are ever in the area again, I will definitely be visiting Hangar 15. Simply amazing!

Great staff, selection & product! Love my new Specialized…read moreTurbo Levo carbon! Good location and inventory availability.

I called the number and I heard a voicemail that said 'some guy mobile bike repair is no longer in…read morebusiness.'

Some Guy Mobile Bike Repair came to my house on time and did a great job. He has a foldable bike…read morestand and quickly diagnosed and solved the problem. He even lubed up my chain to help in maintenance, and gave me advice on preventative bike care. I highly recommend this service.

I have conflicting feelings about this place. They are very friendly and have a good selection of…read morebikes and the bike we bought our son is awesome. The problem is their communication. We had an issue with my sons bike and needed to get the brakes replaced after a month of having the bike. It was a warranty fix and so there was no cost to us but it took a very long time and there was zero communication. We had to call for updates and finally had to call and ask when it would be ready just to find out it had been ready for a few days but we had received no communication it was ready. That was a big disappointment and frustration.

My husband and I were in the market for some new bikes, and a wonderful employee named Lisa helped…read moreus find our perfect bikes. She helped us with frame and tire sizes, water bottle holders, replacement tubes, emergency kits, and a map of bike trails in Utah Valley. Lisa was patient with us as we made up our minds, and she was efficient in completing transactions and teaching us about different features on our new bikes. A week after we got our bikes, I got a flat tire. In the process of pumping up the new tire, I lost the O ring that goes inside the mini pump. We brought our pump to the store to see if they had an extra O ring, but they ended up giving us an entirely new pump for free! It was so nice of them. It stinks that there is a line to get into the store, and customers aren't able to touch anything, but I am grateful for their precautions in protecting against COVID-19!

Awesome mobile service! The owner is so kind and…read moreknowledgeable Great price to fix a flat e-bike tire (half the price of other people) I was able to get an appointment so quick! Thank you!

Racer is extremely thorough, reasonably priced, and best of all--he comes to you! You can't beat…read morethe convenience and quality for the price. If your bike needs a tune-up or repairs, now is a great time to get it done since he's more available. Instead of leaving your bike with high school students at a shop, you get a trained professional who knows exactly what they're doing. Highly recommend his service!

Steve did a great job on our LG washer/dryer combo unit. He has excellent customer service,…read morethorough, timely, and reasonably priced. Highly recommend

Steve is the best appliance repair man around! I can't thank…read morehim enough for replacing my fan motor and blade on my GE oven. Service quality and value was a 5+. Steve is very personable and an honest repair man. Not going to lie I called 14 places in the Salt Lake Valley to come and install this part that I had ordered.... He was the only one willing to come reasonably priced. Completed the project in 15 minutes.! Even offered, to come back and replace the hinges.... On top of that, I had a mouse in a trap! lol, and he disengaged that for me as well. Excellent service you won't find anybody around in the Salt Lake Valley, with this kind of service. Of the 14 people that I called, at least five of them my GE oven(it's only seven years old). Steve was happy to come all the way from Eagle Mountain to West Jordan Taylorsville. It's rare to find anyone, with this great level of customer service. Thank you so much, Steve.! You're the best.! I highly recommend him.