Servicing members of the military and their family's, Navy Federal Credit Union has physical…read morebranches in most major US cities that is close to a military base or a large retiree population. My brother has been a member since he joined the USMC, and as a retiree, uses them for most of his banking needs. With two branches in Miami, we went to the closest one to the Port of Miami. I'm a member too (through him), so I did some banking while we were there. A lot of the transactions can get complicated, so the wait can be a bit long. There is a greeter who asks how they could help...any personal banker needs is directed to sit down while waiting for one of five bankers to get free. Things that can be done with a teller, is directed to a single line with 2 tellers. Once I got to front, it didn't take very long, and the teller was very pleasant, apologizing for the wait. I was done quick, with my brother taking a bit longer. He later told me, it had been a pleasant exchange.

Customer Service experience was exceptional. Not only was I welcomed with opening the door with a…read morewarm greeting. I was escorted to the correct lane to complete my transaction. Two tellers were available to assist the customers with money transactions, not to mention they were very quick. I've read reviews from other branches and I must admit.. I was pretty disappointed.. None of that here though. What more can a girl ask for stellar service and no wait.This is a great value pack bundle.

Great customer service. The staff goes above and beyong to provide the best and satisfactory…read morebusiness. Wonderful place to contact when you think about buying your house.

Eager and willing to help. Very responsive. Customer focused. I had a top notch experience with the…read moreentire team. But I have to give a shout out to Jonny. Continue being excellent.

They promised they would have my mortgage closed in 45 days…read more they did not They sold me a bill of goods I'm pretty sure they worked very hard but they could not close the deal with the lender my credit was excellent I kept all the paperwork submitted They couldn't close past the promised date and cost me $800 in extra fees with the seller and if I wasn't fortunate enough to pay for the home in cash I would've lost my ernest deposit, and the home The bottom line is they let me down and could not deliver what they said they could You did not have my docs ready in time and you missed the deadline

CNB did not support me when obvious fraud was committed on my business debit card. The card had…read moreNEVER been used by me but CNB still stuck me with the fraud charges. It used to be a great customer service bank but now, having been purchased, CNB is just like the other big banks: squeeze customers for every penny, don't stand behind them, no direct phone number. When I asked the branch manager how I'm supposed to reach someone in an emergency she says it takes too much time to talk to customers but she gave me her card...

Went to cash a check issued to me from a company that issued it to me with my name and address…read moreprinted on it they asked for a second form of ID then a third form of ID kept me about 20 minutes in the drive through then I get a text from the person who wrote the check asking if I tried to cash it. Yes I'm at the bank where there holding my license health insurance card and 2 credit cards. Customer service makes u feel like a criminal. I would never bank your gonna ask me why I don't deposit it at my bank none of your business cash the check issued from your bank.

2026: I had to move and came back to trusty Karen. Again, she helped me find my dream home in 36…read morehours. I have recommended her to all my friends and they are all so happy with her work. Thank you for all that you do! 2022: I walked by Miami Realty Solution's office one day and decided to pop my head in to see if I could start my search for a rental. That very day, Karen found several options that fit my asks and needs, and made appointments to go see the units the same day. 2 days later, I signed a lease! Thank you so much, Karen, for being so thorough and quick, and making it such a smooth process! I highly recommend Karen Vieira for your real estate needs!

We were incredibly lucky to work with Patrick. From the very beginning, he was attentive, patient,…read moreand truly cared about finding the right place for us. Communication was always smooth, He was quick to respond, honest, and went above and beyond to make the whole process stress free and also He was like one of the family. Thanks to his effort, we found a place we absolutely love. Highly recommend to anyone looking for a reliable and professional agent! Thank you Patrick!

Morningside Mortgage worked hard to get me a super low rate with a very transparent loan process…read more It was so easy! Thank you.

The team at Morningside Mortgage gave me the support and guidance I needed to get approved for a…read moremortgage and become a first-time homeowner during a challenging economic time. I needed someone I could trust who could answer my MANY questions and help me navigate the home buying process as a single mom. Grant and Victor always made time to speak with me personally. I trust them 100% and they got me locked into a super low mortgage rate with very little stress.

For many years my mother who lives in NYC has been banking with Popular Bank and her experience has…read morebeen great. Therefore, and also for their competitive CD rates, my partner and I decide to move our savings to this bank. We are very pleased with the service received by Mr. Christian Aubert and Ms. Loretta Martin, their efficiency and professionalism made our banking experience smooth and enjoyable. We believe that recognizing outstanding customer service is in order, and we wanted to thank you for the positive impact both of you had on our experience.

Popular Bank has rude account advisors. The initial woman that opened my account did not properly…read morecomplete my children's social security numbers which would void the whole idea of payable on death. She also kept telling me she "was not my maid" I do not have a maid, however IF the website worked I would not have been in the bank, I could have used "external transfers"Their Website is UNRELIABLE and impossible to transfer funds. Recently when Interest rates dropped, my regular account exec told me to look around for a better interest rate. After searching and coming up with several better rates, I returned to Popular Bank to withdraw my funds. The Mgr then did not want to loose me as a customer and gave me a better rate. Website is not reliable . Now with the virus when Popular is not working I must stop at 2 banks.