We had a great experience working with this company. Ariana met with us, answered our questions, and provided a clear quote so we knew exactly what to expect. Crockett and his crew handled the build and were professional, friendly, and respectful of our property. They moved quickly but still paid attention to detail, and the retaining wall turned out even better than we hoped. The communication, workmanship, and overall experience were all solid. We'd happily recommend them. read more

Evergreen Landscape & Construction - Lawn Services Near Me - Oak Harbor, Washington

Awful. Slow to respond and unprofessional.. The scope of landscaping knowledge is very limited. Do yourself a favor and secure a trust worthy, skilled contractor. read more

I could not have imagined the amount of drama that I was in for when I called requesting help with weeding on my property. ESTIMATING - Evergreen asked to schedule a time for their owner, Arianna, to come and do an estimate, but their first proposed time was when I was out of town, so they said that Arianna would just come without an appointment. One day I looked out my window and saw her wandering around my yard. She hadn't knocked on the door to see whether I was home. I was in a conference call, but ducked out to speak to her briefly. I told her what I needed, and that I'd also like to get a bid for a deer fence around my orchard/vegetable garden. Afterwards, I received two estimates - one for weeding, and one for the fence. The fence was $15k - with no description of what was to be delivered. I'd had a bid for $6k three few years ago, and expected that materials had gone up, but not that much. So I asked whether they had additional attachments with a description of what would be delivered that I did not receive. She came back to say that they were proposing a wooden privacy fence. A privacy fence would block the light to the garden, so why would a landscape professional recommend that? MISTAKES - Despite the red flags in the estimating process, I decided "how much could you mess up weeding?" and signed the weeding estimate, thinking I'd see how it goes. Well the answer is _A LOT_. - One of my gardens is mulched, and the other has grass walkways. I told Arianna I wanted the mulched walkways pulled, and the grassy walkways weed whacked. She told her staff that I wanted the mulched walkways weed whacked, which means that the weeds would just come back in a week and be harder to pull. Any landscape company should know better. - Instead of PRUNING my food blackberry patch, Arianna wanted to HEDGE TRIM them. The estimate was vague and just said "cut." The staff did not know the difference between floricane and primocane, and how to prune them correctly. I would have been willing to teach them, but they said that Arianna specifically instructed them to use a hedge trimmer, and they were not allowed to prune them, because it would take too much time. - One of my beds contained parsley and some weeds, and I wanted only the weeds removed. Arianna told her employee that the bed contained sage (I watched Arianna's video to the employee). Unfortunately, her employee had emptied the bed completely before I had a chance to talk to them, so I lost all of my parsley. RUDENESS AND LIES: When I called Ariana to discuss her mistakes, I expected that she would say that the blackberries and pruning was a change order and ask for an additional fee; that is how misunderstandings are handled professionally. I also expected her to apologize for the parsley. Instead, she immediately started yelling at me and talking over me, insisting that I was lying about what I wanted. I couldn't get a word in edgewise, so I hung up and went outside to tell the staff that I didn't want them to touch the blackberries. When I walked up, the staff was on the phone with Arianna, and I could hear her loudly complaining about me to the staff. STAFFING - There was also a bunch of drama in my garden. They had expletive-filled shouting matches with each other and with Arianna on the phone. One of her team quit and walked out, a third one arrived and fired the second one on the spot. Life is too short for this level of unprofessionalism. Hire somewhere else. read more

Working with Jesus and his crew was a pleasure from begin to end. I needed some input on how best to layout a patio and still consider the needs of our 2 older dogs. We had a deadline too because we were getting ready for our new rescue dog to arrive. Jesus came up with an amazing plan to build a nice big patio for us and even took the time to deconstruct some raised beds, create a compost, and improve access to our garden area. My son has MS so mobility is an issue for him - it was important to create a level, stable surface so he could be outside without falling. Not only did Jesus come up with a perfect design, he recommended the best pavers, and actually saved us money as well as achieving the even, stable surface we needed. His crew meticulously checked their level every time they completed a section. The crew was pleasant every day and often worked in the rain. The patio is beautiful, an even surface and was completed just in time for the arrival of our new rescue pup. It has been a pleasurable experience from start to finish. I highly recommend this company! And I will definitely contract with him again. Rebecca Dutton, Eastsound, WA. read more

I pull into my mother's property and I'm blown away by how unkempt it is. My mother's yard is a source of joy for her. When I learned how Evergreen Landscape & Maintenance has taken advantage of her and how Arianna treated her I was flabbergasted. My mom "has the receipts". She has the photos to show that lawns were left half un-mowed. She has pictures of entire areas neglected for months despite her attempts to get them to finish. She has photos of lawn clippings left in large clumps around her yard. Here's the thing: perhaps Evergreen Landscape & Maintenance has done a good job at some homes (they did well for my 93yo mother for two years). Perhaps they are offering a deal. BUT, no one should give them any business or continue using them since they take advantage of the elderly and are verbally abusive and manipulative when they are challenged. This company is unethical. read more

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I'm 93 years old. I'm unable to mow my 2+ acres of lawn. 3 years ago I hired Evergreen landscape and Maintenance to mow and trim the yard. The first 2 years were great. Although, the owner's description of the work to be accomplished was confusing, the workers completed the tasks to my satisfaction for two years. (2019 and 2020) 2021: the service has been sub-standard. Neighbors noticed and commented on the poor mowing and trimming. February and March 2021, i was billed for services (mowing, trimming, grass pick up and dumping in a specified area on the property); however, there was no sign of any activity and by the beginning of April the grass was high and dandelions were going to seed. After paying over $700 for Feb and March, and not seeing any evidence of mowing, I had Evergreen contacted to find out when they would be out. They said they had been just out, but after inspecting their mowers they found the mowing equipment was set too high. They said a credit would be requested and should appear on the next bill. That never happened. Subsequent lawn mowing/trimming yielded poor quality and incomplete mowing: HALF a section of the lawn was not mowed at all leaving the lawn 2" taller than the immediately adjacent section (see photos), Clumps of grass left throughout the lawn, cut grasses left in the lawn (not bagged or raked) Again, it took several calls and emails (my daughter assisted with emails and sending photos), I was assured a credit was being requested from accounting (no credits issued to date). I was also assured the owner would personally come out to talk with me and inspect the work. 2 weeks passed before the crew returned with the owner (at this point it's been 2 weeks since the lawn was left half mowed with clumps of grass throughout the lawn). The owner NEVER spoke with me. She did NOT stay until the job was completed. Instead of talking with me she went over to my neighbor's home. During her meeting with him she said she was understaffed after losing 1/2 of her crew. Although the job was better, there was still portions left untouched (for months) Seeing that the owner left without talking with me, I asked my daughter to talk to the one crew member stilll remaining When she asked if a specific area that had not been mowed in months would be mowed he said he only took direction from his boss and his boss keeps telling him "we don't do charity work". He said he is very confused by the boundaries, but could only take directions from the owner (Arianna). My granddaughter came up to take me to lunch. When we drove in I saw that areas were STILL not mowed or trimmed. My granddaughter witnessed me calling and leaving a "firm" message stating I wanted them to come back immediately and finish the job that I've been paying them to do. I'm old and do not appreciate being taken advantage of. 2 MORE WEEKS PASS... the work is still incomplete Evergreen Landscape called to set up an come out to my house, asking that my daughters also attend the meeting. The meeting took place, yesterday.. During this meeting the owner, Arianna, started by listed off some of the calls from me (none of the voicemail messages were acknowledged in her list). She asked what changed this year that caused me to be dissatisfied. When I said that the lawn wasn't mowed, she said "my mowers were here, the trucks have tracking devices". When I said the areas were missed, she said "shade and rain caused them to grow" (the difference in height was photographed immediately after the mowers left).. She used intimidation and blamed me for the poor services this year. She insinuated that the problems this year have to do with my daughter who has relayed messages on my behalf because I had a heart attack and can't handle the stresses associated with trying to reach them an communicate my dissatisfaction. The owner lied about the terms. She blamed me, stating I was unclear in my description; I replied the mowers for first 2 years did the job correctly. I feel the owner took advantage of me. She's fired. read more

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Walter's team did a fine job replacing an old, rotting wood retaining wall with concrete blocks to match my stairs. They were reasonably priced, especially compared to some of the local rockeries whose bids were just astronomical. The crew was knowledgeable, hardworking, and meticulous and the end result was excellent. Walter showed up to supervise and made sure everything went smoothly, despite his current battle with brain cancer. They started and finished on time, communicated well, and squeezed us into the schedule very quickly. Recommended. read more

Evergreen Landscape & Construction - Lawn Services Near Me - Oak Harbor, Washington

Update: they showed up! Stay tuned for another update of potential service... This review is based on companies just not caring. I called to, God forbid, receive service on the island. Like everyone else they're a no show or no call back. At the VERY least call a person back. Let them know you're booked full or not going to make it. Don't just ignore business. The work ethic on the island is seriously lacking! It's too bad to because I always pay on time and I'm an extremely generous tipper. read more

Arianna and her staff are warm, loving, friendly people who have taken care of us for years. They mow our lawn, weed our garden, take care of our irrigation system, repair leaks in our roof, stain our new fence, shovel our snow in the winter. It's important to realize that everyone is short-handed right now. It's hard to get and keep workers in this time of Covid. Understanding this, we are appreciative of whatever Evergreen has time for and we are patient if it takes awhile for them to get things done. That said, we are appreciative that they always find time for us and even suggest and carry through with things that need doing. Arianna, we think the world of you...and everyone else on your staff! read more

My oh my where to begin with Evergreen... We had quite the project in our backyard. We had a 45 degree dip halfway through our yard and it went down 4 feet to the fence. Half our yard was unusable because of the grade. So I planned a major backyard landscaping renovation. Evergreen built a 4 ft retaining wall in a C shape that encompassed my entire yard and leveled it out completely. Then they custom built concrete and stone raised garden bed walls, installed a new and custom built fence and stained it a beautiful northwestern color at the recommendation of Ariana the owner. Then they installed an irrigation system in our front yard and backyard as well and wired outdoor lighting for our front and back yard. It looks STUNNING at night. They then designed and built a custom deck and pergola that was so sturdy the city inspector hired their deck builder to build his deck at his house. Then they designed and built a custom fountain water feature in the corner of our yard that auto fills its water catch basin when it gets too low and refills from the irrigation system. THEN I gave Ariana a blank check to buy plants and fill in the yard with rotating color blooming so we can have color all year with plants that bloom in spring, winter, fall, and summer. She did an AMAZING job at finding the perfect plants and arranging them in the perfect spots. She not only has a green thumb but a green mind. All of her recommendations and design choices were spot on and made the project that much better and unique. The level of detail and the amount of care they put in those details are unmatched by any other company I have spoken with or dealt with. There are absolutely NO corner cutting with them. They polish those corners and decorate them, and make them better than you ever thought they could be. I am confident in saying that they are hands down the best landscaping company in Whidbey Island and I am grateful I found them. They have amazing energy that makes you instant friends and you feel like you're being taken care of as one. Everyone on their team is crucial, skilled, professional, and on top of their game. HIRE THEM NOW! I also use them for regular lawn care and maintenance like pruning, weeding, mowing, and just maintaining my yard for me now that it's something worth tending to! I work alot so it's nice that after months working together I can still see them every once in a while when they come tend the yard. They are the best thing that has happened to me in a long time and I don't think I'd be this happy with my yard if it was done by someone else. There are literally ZERO imperfections or sore spots. Every inch of my yard is a masterpiece of craftsmanship and art. I finally have my dream yard, and it actually looks better than every fantasy I've had envisioning it. They didn't just bring it to life, they made it the best it could possibly be. read more

1. Quality of work is outstanding. 2. Unethical process for providing accurate estimates and billing. 3. Disorganized. I bought a home in Oak Harbor, but I was not going to move into it for over a month due to my orders. I decided to hire Evergreen Landscaping and requested one mow. They asked if they could look at the property to give me an "accurate" estimate. I said yes, and they recommended that they do 2 mows and gave me the estimate of $141.31. I signed the contract and it did say, "First mow will be more due to height" but because I asked for 2 mows and received the "accurate" estimate I didn't think anything of it. I paid the $141.31 and when I arrived to Oak Harbor, I was happy with their quality of work. After a few days I saw an evergreen truck pull up and several people come out with their lawn equipment. I stopped them and told them that I paid for two mows. If they only mowed it once, I will take the second, but if not, I would not require their services. They made a phone call and left. I then received an email with a new invoice for $135.88. Thinking it was for the most recent mow attempt, I emailed them asking what it was for. They said that it was for the removal of the grass and the time spent on the property due to the grass being high. My problem with this is that Evergreen set up the date for the first mow which was May 10th (20 days from when they provided the estimate). First, as a professional lawn maintenance company, they should know how fast the grass grows in the area and put it in the estimate. Second, they never contacted me after the first mow to let me know that the estimate would almost double. I only received the second invoice after I canceled the third, unagreed upon, mow. I would have never agreed to pay $277.00 for 2 mows. I believe that this is an unethical business practice and I would not recommend Evergreen to anyone. read more

We have been customers of Evergreen Landscape & Maintenance for the past 5 years. The crew is very polite & professional on each service. Any questions I might have as to the upkeep of our lawn has always been answered. The Office Staff is great. They have been very friendly & professional as well. Their invoices & estimates are very detailed and never any surprises. Each year, they have checked & cleaned our gutters. No job is too small or difficult. Most years the crew has put up our Christmas lights, very nice job. We would highly recommend Evergreen for any jobs around your home. read more

Had a great experience with Evergreen Landscape! They put in a 50 foot x 4 foot retaining wall along our house with a drain for the septic field. The estimate was fair and they stuck to it. The job was completed earlier than expected which was great for us. The crew was friendly, wore masks and followed good safety protocols. I will add pictures when I take some. read more

Fast, friendly service for lawn care! The crew is quick, efficient, and the lawn looks great. Great for flowerbed maintenance and landscape installs too. Looking forward to working with them again in the future! read more