I remember Micro Center when they had a one-room storefront on Lane Avenue in Columbus, Ohio (early…read more1980s). I knew the owners personally by their first name (Hi Tom) before they became a national superstore chain. I knew them when the internet was a baby, you didn't need more than 64 kilobytes for a computer, and a 5.25" floppy disk could hold more than enough for your program. They were sponsors of our Apple Computer User Group (COACH) in the day. They are good people, dependable and trustworthy, and their 30-day return policy cannot be beat. My first computer, an Apple II+ and monitor, was from them in 1983. I now have their own brand, a PowerSpec Windows 11 Computer. For over 45 years, they have been my computer store!

My computer was not working right, and someone recommended that I bring it to the Micro Center. I…read moreliked that the "Service Bar" had a check-in (by kiosk) and a screen to show where you were in line. They had a place to sit while you wait. There were plenty of technicians to keep the wait time down. Owen, who helped me, explained things in terms I could easily understand. They kept my computer to fully determine what was wrong and give me an estimate by text messages. I was able to decide what I wanted done and returned to pick it back up. I decided it was time for a new computer, and Jacob listened to what I needed and had a wonderful and affordable replacement. It was nice because I felt like I was given straight-up answers to my many questions and wasn't pressured at any point. I would definitely recommend Micro Center if you need help with computer issues or a replacement.

I've bought dozens of things from these guys and they are amazing. Never been disappointed even…read morealittle, and being a dinosaur they have held my hand with computer questions dozens of times !!! You can't go wrong at this place and the money I've saved is immense!

Shawn was awesome. Very helpful. Great selection of Amps and Speakers for the best price in town.read more

It's the OSU Campus Target. Not the l one on Hogh Street,…read morethis is the "bigger" one. So, it can be quite busy and hectic but offers all the selections you might expect at a bigger target store. This location serves the entire Tri-village, Upper Arlington & Grandview Heights areas, as well as the OSU/Short North/Victorian Village communities. Lots of people and a very busy parking lot. Offerings include pre-order purchase curbside pick up.

Typical target... Unfortunately, they didn't have what I was looking for but it's worth the visit…read moreif you need something!

When I walked into the store I was like wow I haven't been here in years and when I was walking out…read moreI remembered why I stop going to this location the customer service experience is the worse not sure how they train or even why they got 100 employees and none of them know how to help ! They stand around and just talk to each other not working ...it looked like a high school all the different groups of employees standing around talking . I didn't purchase anything I walked out fussing saying I will go somewhere else to get help with what I'm Buying

The store manager, Zachary, was outstanding--truly a 5/5 experience…read more Unfortunately, my interaction with the Post Purchase Team was extremely disappointing. I don't write many reviews, and when I do--positive or negative--it's because the experience was significant. I make a point to remain respectful and constructive, but this situation warrants direct feedback. My wife and I travel frequently for work and needed a replacement laptop immediately. She located one at this store and placed an order for one-hour pickup. Given the higher price point, the credit card company requested verification, which we fully understand and promptly completed. At this time the payment had been processed and the laptop was onsite!!! We were then connected with the Post Purchase Team. Despite the issue being resolved, the representative and their manager, Ssyed, refused to allow the store to release the laptop. This was particularly frustrating because the store manager confirmed there were two physically available units and was willing to provide one. Instead, we were told we would need to wait until the 17th for fulfillment--despite the product already being in stock at that location. As travelers, we may not even be in town by then, making this solution impractical. Additionally, Ssyed declined to provide a last name and was unwilling to deviate from scripted responses, repeating the same information without addressing the situation. This lack of flexibility and problem-solving made an already frustrating experience worse. For context, the majority of my company's expenses are with Walmart, Home Depot, and Best Buy. Experiences like this directly influence where we choose to do business. If not for Zachary's professionalism and willingness to help, I would strongly consider moving future electronics purchases elsewhere. Brick-and-mortar retailers already face increasing competition, and employees like Ssyed do little to inspire confidence in Best Buy's ability to retain customer loyalty.

Not only does the product quality beat all the others, the level of service and quality of the…read morestaff is also the best. Go there !!

Filling a serious gap in the Columbus market, Sound and vision provides a good selection of high…read morefidelity equipment for any consumer from the beginner audiophile to the seasoned golden ear. I have enjoyed each visit to the shop. In a market where exploring audio is near impossible, their hours and availability are much appreciated. I drop by the shop every so often to see what's new and to listen to the flagship products. I have not experienced the design aspect of the business and do not have much interest in home automation, but they have great options. I am an audio guy, and really appreciate the variety. I would live to see some of their products showcased a little better. But I'm not certain they could do that with the space they have. I do not make purchases often, so when I cone in, it is refreshing that I am not treated as a spectator. But I am given excellent care. And allowed to listen. It will certainly translate to purchases when the opportunity arises. If you're looking to upgrade or get started on a hifi check out sound and vision!

I had an Infinity sub-woofer that suddenly stopped working. Opened it up and saw that the sound…read morecard inside was melted and burned to a crisp. I was pretty sure I would have to buy a new one, but just wanted to see if I could repair it for less. Innovative Media Systems replaced the components for a decent price and got the speaker working again. However, after I got it home there were still problems with the speaker. It would occassionaly overheat and shutoff. At first, I was upset that I had paid to fix this speaker and was wishing I had just bought a new one. But, to their credit they repaired it again for free. The speaker has been working like new for over three months now.

From the owner: Innovative Media Systems is a locally owned and operated business serving Columbus and the…read moresurrounding are since 1966. We specialize in Commercial audio visual systems and CCTV.

I was having trouble with my computer. I took it to Micro Center, they charged $50 to do…read morediagnostic testing then told me that the computer's screen and LCD cable were defective and quoted me the cost of the repair. I then took the computer to The Computer Store. They told me that it would be very unusual for the computer screen to be defective. The did diagnostic testing at no charge and determined that it was just the LCD cable. They repaired my computer in a very reasonable time and chaged $100 less than MicroCenter ($150 less if the diagnostic charge is included). I will definately be taking my computer to The Computer Store for any repairs and would highly recommend them.

James did a great job fixing my laptop twice. The price was reasonable and turnaround time was good…read moretoo. Thank you.

Extremely poor customer service. I had home 5G internet service for 2 years without issue. Recently…read moreI started experiencing ongoing intermittent outages. After literally hours on the phone with customer service, a service call that was set up incorrectly and had to be cancelled, and a trip to a corporate store where I was told they couldn't help, I have switched to T Mobile. During the process I was told that my area doesn't now qualify for Home 5G service. That tells me they have oversold, and this is most likely the reason for my issues to begin with. After being a loyal customer for 22 years I find it sad they have gone downhill so drastically. Two Verizon sales people even suggested I switch carriers. NOTE: this review is not for this specific store, but for Verizon service in general. Ali at the Tuttle Crossing location was actually most helpful. I'd be happy for this review to be copied to its correct location! Thanks!

TERRIBLE and RUDE. This location is an affiliate. NOT a real store. Seems false advertising to me…read more Abuse of the brand! They charge $50 to assess your Verizon phone and then could not identify the issue. Do NOT give your money to this location!!