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    Best Buy - Columbus

    2.1 (121 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 2 months ago

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    Les R.

    I had been pricing TV for several weeks looking at all the online vendors and local stores for the best deal. I noticed when browsing Amazon there was a pick up today option at Best Buy. I realized I could get the same price with a direct purchase and decided to do just that. I knew exactly what I wanted and saw that it was in stock so make my trip out to Morse Road (near Easton Towne Center). Easliy found parking and walked in back to the TVs. A floor sales rep asked me if I needed help with anything and I answered Yes, just trying to find this TV. It was that easy. He took me to the area and brought it up front and I proceeded to wait in line. I did have a bit of a wait and upon getting to the front the cashier mentioned I should have been placed in the other line for faster check out. I wasn't really concerned as I saved more than $100 with the sale price and was super excited. Overall, a good experience and everyone was super helpful and friendly.

    Looking for a camera not a TV‍
    Michael G.

    This place is not your Best Buy from the past. Its bright, well organized, helpful staff, clean, and has all the latest gadgets in a ton of different categories. Clean bathrooms too thanks for that. I was looking for a camera. Their inventory in the category i was looking was thin, but my sales person went online to see my options. She was helpful and knowledgeable. Although I did not buy today, i got a sample of the NEW Best Buy. I will return.

    Tim Tc A.

    I came to this Best Buy, on Morse Road, looking to scout out some home assistant/automation & security options. The first thing I noticed is that there are quite a few people on staff, but they all seemed to be busy with whatever they do, so I was pretty much on my own to explore the area of the store I was interested in. This is a typical big box retailer, so be prepared for that sort of fend for yourself big box experience. Ultimately I was able to identify the product that I was interested in purchasing. Unfortunately, it wasn't in stock at this store. And just as fortunately, I was able to easily order it for pick-up the next day at the nearby Polaris Location. Lots of options in a place like this. I find that it's quite helpful to do some pre-purchase research before visiting. That way you have somewhat of an idea what to look for, what you want, and how to plan a purchase in advance.

    See how arrogant she looks in this photo. Her name isSierra (or however it's spelled) - avoid this cocky employee if you really have to go.
    R S.

    As a Deaf consumer, I expect hearing employees to show respect when I ask questions via writing, gesturing or using my cellphone, etc. The front greeting female worker, whose name I think is Sierra or something similar. She rudely got curt with me and of course, I couldn't understand a thing she was trying to express to me. I showed her a piece of my paper note asking for what's the address of the store so my friend could come meet me there. She glowered at me and her body stiffened and then shoved me a tiny piece of paper of the store's address. I took a picture of her and she arrogantly sat up and smiled cocky-like. If I was the manager I would have fired her on the spot. I will never return to this store due to people like her. Other young male employees were patient, polite, willing to write back and forth with me. Not her. She is NOT Deaf friendly and I'll never come back to that store ever again because of rude people like her that shows NO respect to the Deaf Community. Deaf folks steer clear of her.

    Jacob S.

    As the Holiday Season approaches, I like everyone else begin to hunt for those incredible deals. I found one at Best Buy. I was able to order my item online and choose drive by pickup. I was slightly annoyed that my local stores did not offer the item I had requested, Thus I made the trip to Easton. Up on arrival I pulled into the spot, checked in, and within 5 minutes my order was brought to me. Easy as that. I normally do not shop best buy, but this experience was a good one!

    Line for store pickups is 6X longer than standard checkout. : (

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    Page 1 of 4

    Ask the Community - Best Buy - Columbus

    Review Highlights - Best Buy - Columbus

    The worker in the phone department, Javon, was very knowledgeable, and explained exactly what we needed to know.

    Mentioned in 2 reviews

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    People searched for Computers 589 times last month within 15 miles of this business.

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    Quality, PC

    Quality, PC

    4.4
    (7 reviews)
    4.8 mi

    My laptop stopped charging intermittently and was giving me an error about my AC charger's wattage…read morenot being recognized. I don't usually go for tech support unless I've tried everything on my own, and everything I had read about it from other people said that it was a potential problem with the charge port or, worse case, the charge circuit. Knowing this would require some heavy duty internal work and since I was on a time crunch, I called Quality PC asking for help. I was told I had a battery problem. I told him the battery was fine, the diagnostics on the BIOS were fine, and I was getting an error about my AC charger's wattage not being recognized. He told me "charge the battery to 100% and if it quits early it's a battery problem". I told him I couldn't charge the battery because my AC charger wasn't being recognized and the battery just runs down to 0 even when it's plugged in. He said "I'm trying to help you here", insisted it was the battery, told me to buy a new one, and left it at that. $160 and a week later, I installed my new battery and guess what? Same error. And I got to go on a 2-week business trip on another continent not knowing if my work laptop was going to kick the bucket and just not charge on any given day. I don't know if they didn't want the business or what, but the level of dismissiveness I got was inconvenient and shitty, and a major waste of time and money.

    If you are deficient in technology, Quality PC is the business for you. I was getting fan issues…read moreand took my PC to them. I also ask for a tune-up. My computer now is running as efficient as the day I purchased it. My computer is five years old and it is refreshing to have the confidence that it may run another five more years. Quality PC gets my highest recommendation.

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    Quality, PC
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    Verizon

    Verizon

    1.9
    (33 reviews)
    0.5 mi
    $$$

    I'm confused what star rating to give Verizon? The store at this address is fine. It's clean…read morecompetent. The location is convenient and it has private parking lot with ample parking. However, our experience from switching over from AT&T to Verizon has been awful We had two phones that Verizon delayed activation because despite us having our proof of identity via our drivers license and lots of others, their system wouldn't let us initially get a phone and that was after waiting a few hours. With lots of additional legwork and jumping through unnecessary hoops of fire to complete this task, we finally did it all newly purchased Apple iPhones for users. That should be easy, right nope,no it was not We also were supposed to get free phones switching over Our phones. We were given the wrong communication about what models we're going to be acceptable so what we initially thought we were returning and we couldn't turn in so then became the scavenger hunt for the proper phones. Which we couldn't remember the old Apple ID for so they wouldn't transfer. Currently, it seems like we're stuck purchasing one or two phones because we can't find the Apple ID information which is completely frustrating and disheartening and it makes me lose faith in both Apple and Verizon However, the people at this location seem a little more knowledgeable than the people over at Best Buy, which is why we are now focusing on coming to this brick and mortar Verizon store versus a kiosk across the street that has a sales associate that's supposed to be managing multiple carriers. I strongly advise anyone reading this who wants to deal with Verizon to come to this or this type of brick and mortar store versus an agent at a different big box type of situation such as target Walmart, Best Buy that deals with multiple carriers and multiple carrier products. . You will get better service here and have far less frustration.

    People, when purchasing a new iPhone PLEASE go directly to the Apple Store. This is the worst…read moreservice ever. I purchased my new iPhone and got it via mail. Unfortunately I was NOT able to get it activated so I took it to the store where the item was purchased. When I told the representative what my situation was, she immediately advised that they could not help me and sent me to the Apple Store. When I went to the Apple store, I was advised that it's an issue with the SIM card and had to return to the Verizon Store. Had the representative at Verizon first try to resolve my situation, I would have NOT wasted over 1.5 hours going back and force. Moral of this, if you're buying an Apple , go directly to the source as they are able to provide you with all carrier plans and provide you with their best service. This location "thumbs down!"

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    Best Buy - Columbus - computers - Updated June 2026

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