The clerks and managers are always pleasant and helpful. had an issue crop up and they resolved it…read morewithin 10 minutes. I do not visit the branch very often, but they remember my name when I do.

This is a new branch location and everyone is very friendly - no sour attitudes. Tellers are…read morehelpful and efficient. PFCU offers a variety of financial products and the interest rates are competitive. To become a member you must meet specific qualifications and they also serve as a shared co-op branch for many nationwide federal credit unions.

There is a teller I believe her name is Sonja that works at the branch next to Van Til on 169th St…read more in Hammond. She showed my mom such patience, kindness and dignity when my 81 yr old Mom got locked out of her online baking. (twic) She came and used her break time to sit down with my mom in the branch and help me and my mom walk through her online banking. i'm not my mother's POA although that's in the works, she allowed me to help my mom with her personal information in the bank. We lack such kindness and customer service these days. I decided after long convincing from my mom. Because my mom has been a customer since your bank opened , and was a customer of the bank that you took over in Hammond. But she is the reason that I decided to open a bank account with your bank last week. This person needs to be recognized and I wish I knew her last name, but I believe her first name was Sonia. I will try to be reaching out to a branch manager, so that manager understands and recognizes what a beyond the scope of her job employees she as far as customer service. Thank you thank you thank you to her. I hope you treat your employees up to their value because a lot of companies do not! Sometimes you're barely lucky to get a smile out of a teller let alone have them step out and use their break time to help a customer. So I give her five gold stars .

Excellent Bank! Recently lost my debit card and ID and thought I was going to have the most…read moredifficult time trying to get my account back. They helped me out so much. Great staff and outstanding customer service. I would recommend this bank to everyone.

I've been with this company for several years. All the staff are AMAZING. I feel like family. I've…read morehad a couple claims but the one that sticks out is when my car got broken in to at 2 am on a Sunday. The owner called me and started the claim immediately when he found out. He pretty much held my hand every step of the way. I was paid within 72hrs. No hassle from the claims officers. They treated me like I was their only customer. Thomas Wisch All-State. I will continue to use you for all my insurance needs. I will also continue sharing how great a company you are.

We inherited him after our old agent retired. We were customers of Allstate for ten years prior to…read moreour issue. In May I sent him an email about an incident in a parking lot. Neither he nor anyone in his office ever contacted us. My wife also contacted him near the end of May. Evidently our automatic payment got canceled for some reason in April and we were therefore late by the time she contacted him and he couldn't be bothered to mention it to her. Then he was very rude to her when she called him about our coverage being dropped.

I was a former State Farm customer for over 30 years and jumped ship because I felt the level of…read moreservice I was getting was lacking. I went to Progressive because of the price, but soon regretted it when the tornado ripped through our area and damaged my vehicle. Trying to find a singular person responsible for my claim proved to be more trouble than it was worth. I called my pervious agent to try to get a quote, because I figure having an agent I could go to was something I must have, and couldn't even get them to return my phone calls. My daughter connected with Anthony from Baumgartner State Farm, and was given a fantastic quote, so I asked for a quote for myself. Anthony worked quickly to get me the information and explained everything I needed answered. I just jumped ship, and feel much better knowing I have this great team to depend on if I have trouble.

very disappointed in my IRA. They have had $7000 for two years and have not made a dime, but took…read moretheir fees out anyway. I left with a less $6700 and had someone else invest it and made over $3000. Do not recommend.

Larry Gulotta has been our financial guru for 30+ years and has been a even keel in the water…read moreinvestment advisor. We started with him with A.G. Edwards and have stayed with him in the move to Stifel Nicolaus. His advice has made retirement income a reality.