Everything Billiards &amp; Spas

I want to tell you what an awesome experience I had with Paradise the owner, Ray. We purchased a…read morehot tub and the wrong tub was sent from the manufacturer, through no fault of Paradise. It leaked and had only one pump. The tub we had ordered had two pumps. The manufacturer put the wrong model number on the tub. They didn't want to take responsibility. After weeks of waiting, we decided we didn't want their brand. Ray worked with us and we ordered a different tub. It was going to take several more weeks for the company they use to install the tub. Ray said that he would bring the tub and install it for us. He came 2 days later in the cold. I really appreciate the way he took care of us. I would recommend Paradise if anyone is looking to buy a hot tub. Great job Ray and Staff!

I can not say enough great things about Paradise Pools & Spas. Ray, the owner is very dedicated to…read moreguaranteed customer satisfaction. Everything with both our 33 foot pool and brand new Wellis Hercules Spa has been wonderful. The grading, Delivery, set up just everything, all the people were super nice. We loved our pool so much we just had to get the spa too. We will be purchasing and further necessities through the company as well. Cheers friends & choose paradise, for sure!

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AquaVision Pool & Spa

5.0(8 reviews)

8.9 mi

My error, I didn't schedule our pool opening as early as I meant to. When I called they were able…read moreto work us in within 2 weeks during the busy season. They gave arrival window the day before. They called 10 mins away. Rep was knowledgeable and efficient. We already have closing and next opening scheduled.

My Sundance hotub had alarms and was under warranty. They…read moresent out a tech who was very knowledgeable and ordered the part. Another tech came out and found the circuit board was the problem. Both techs are great at their job and communication.

Our new Sundance Hot Tub makes a great addition to our backyard "resort".

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Backyard Leisure

2.4(28 reviews)

4.2 mi

•$$$

I bought a cover for my swim spa in August. Come November I gave up and canceled my order and was…read morepromised a full refund. After months of broken promises, I sued them and won. Still haven't been paid. I could talk about unreturned phone calls and lies, but I feel this is warning enough.

Horrible Paid in full for a pool on June 3 If paid in…read moreadvance I would get a discount. Pool stairs, light, winter cover, and a PermaSalt system. 3-day install scheduled for June 25Th. Salesman David Merrick. Contract emailed to me. I explained to David that it was missing info and it was wrong David explained Alan would bring it to my house when he came to the property Alan came on June 9th and did my site survey and left. David contacted me with a site drawing, I reached out to David to notify him of the errors, To this day no call back from him. June 21st Alan Mosher called to let me know that, due to the three weeks of rain they needed to push my job to July 3rd. I quickly canceled my plans for the 4th and told Alan I had not heard from David. He informed me that he would be my contact from now on. July 3rd nobody showed up at my home I called Alan no answer I texted Alan no response I chalked Bavkyard Leisure was told me they would have Alan call me continued to call and text throughout the 3rd-4th never a response On the 8th of July I drove to Kernersville, I had not heard from anyone since the 21st of June. At the store, I met Jeff. Identifying himself as the manager. I explained the situation and my unhappiness he said I was rude but he would go upstairs and call Alan. I stated I would wait right here and he screamed at me that I would not that is not how business is done and I would leave immediately I did. July 10th Rusty came to dig out for my pool after a few holes in the yard his skid-steer broke down. I offered to rent him one, not wanting this progress to stop. He declined I continued to call and text Alan daily with zero responses. On July 14th I informed them of the equipment breaking down and my offer. On July 15th he responded only to inform me "We don't use other people's equipment" To this day there has been no other communication from Alan. On July 17th I received an answer from Backyard Leisure spoke with Jay who was confused as to why I was calling because my job was on the installers' schedule July 15, 16 & 17 so he was sure someone was there finishing. No dude you gave me to start first, called again on July 21st, and was told there was a checkmark by my name meaning job complete. Rusty came July 24 & 25th said see you Monday the 28th Nobody came. Spoke to RJ on the phone On the 29th I drove to Kernersville again. Jeff's been fired and I met RJ, very nice and said he was going upstairs to call Alan and I informed him I was waiting. He came downstairs and informed me that my pool would start on Thursday. I said "the 31st" he said no the 7th of August the morning if the 7th I received a text from Rusty stating he had me on his schedule for the 8th On the 8th he came out and dug more but came out with more employees Travis Chance someone else and a red truck that made sure he kept his face hid and parked on the street in the 18th Rusty and Travis came back Chance no longer worked there. The 19th as well. On the 20th I had water delivered then Rusty came back to backfill In all this, my electrician could not get the schematics or any info from the company. When my electrician inquired about the light placement, he was informed that I was not getting a light. I heard the conversation and I said Why am I not getting a light and they said It's not on your side contract? I then stated when would the stairs be put in because my drawing showed the stairs would be in before the sides being completed at that point I was informed I was not getting stairs because it wasn't on my signed contract I asked Travis about my winter cover and wiki be able to tell me how to put it on after my pool is complete. I feel like I'm very perceptive and I listened to the way. He answered my question and figured it out. I was not getting a winter cover. On Wednesday, August 20 while Rusty was backfilling I asked him how to add salt to the Perma salt system. Explain to him that I didn't even know where it was. He explained to me that the system is on backorder and that before mine there were five on backorder and now there are six. At this point in the conversation I went inside and I contact Something as relaxing as a swimming pool, should've never been this miserable Yelp says too long revdex.com has full review

My Before Pic......Backyard Leisure will have this ready on two days!

This is how Backyard Leisure left our decking after repairing our pool. That is clay.

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The clay was on the entire decking and also the filter!

Aqua Living Factory Outlets

4.0(4 reviews)

4.6 mi

Unfortunately, I've got to rescind any recommendations I've given to shop here. The store, and…read moresales person are fine, but the parent company who makes the spas, LPI does not stand behind their product. (3) years into owning our hot tub half of the cover began sagging, it was clear there was an issue, and when we unzipped it to inspect, one side was missing a vapor barrier wrap on the foam, so it was just acting as a giant sponge. We contacted LPI, sent pictures, and they even acknowledged it was made incorrectly but refused to do the right thing. They claimed it only has a 90 day warranty, which is utterly useless. But interestingly enough, i could spend $600 and buy a new cover from them, which is warrantied for 5 years, how does that work? They failed to provide good craftsmanship in their lids, which are $600 to replace, do you really want to trust them with a $10,000 spa investment???

We checked local spa sellers but decided to drive to Greensboro in search of the best spa in the…read morearea. We found it. The bells and whistles are aplenty. The spa is gorgeous. The sells process was smooth and fun. Delivery, we'll, it got here. The best spa manufacturers are busy. The installation was flawless. The support I needed afterwards was professional. I am not serious but I almost wish my backyard would hold another one.

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Good side, with plastic wrap

Pinnacle Pool Service

3.8(5 reviews)

16.0 mi

Pinnacle pools has an excellent staff, great communication, and are dependable. We were having…read moreproblems after our pool opened and Chris came out to evaluate our equipment, check our setup, and identify our issues - there were a couple - but he took the time to explain everything, provide us with different options, and didn't try to push us into one choice or another. He went what we felt was above and beyond expectations to ensure we could enjoy our pool as much as possible. The helpfulness and friendliness of the staff along with the shared knowledge and education provided have really given us a high level of trust for Pinnacle Pool Service and I will be using their services again in the future. I recommend Pinnacle Pools to anyone else looking to make the most of your pool.

Way too expensive and selling things not really needed. Deal with another pool companyread more

We updated all the pool equipment, Automation & Plumbing.

We Installed a New Loop-Loc Liner in Advance. 6 Year Warranty.

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Leslie's Pool Supplies

3.2(5 reviews)

5.2 mi

Do you have a pool or hot tub? Leslie's will help keep it fresh, clean and running top notch…read more Since getting a hot tub, we have been going here for many of our needs. The installer who delivered our hot tub, recommended them to us, telling us when we got the tub filled, to bring a water ample and they'd test it and tell us what we needed to add. Since then we've visited Leslie's once or twice a month to get our water tested. They give us a step by step print out with recommendations of what chemicals needed to be added at no cost. Additionally, they also sell the chemicals needed, often running sales and making it a one stop shop. The staff is friendly, and knowledgeable, quick to offer suggestions if you're having trouble keeping your levels balanced.

The people here are no help literally useless , after weeks and weeks of asking for missing parts…read morefor my pool and talking with the assistant manager , they have done nothing but waste my time . Buying a pool from Walmart is better then here . Run away from this place if you can , don't even consider coming here .

Expert Water Testing at Leslie's

Leslie's In-Store Service Center

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In-Store Professional Customer Assistance at Leslie's

Walker's Pool Service

5.0(1 review)

5.5 mi

Love this company! They are timely and affordable. I will definitely be using them in the future…read morefor all my pool needs. I will also be referring all my friends and family. I highly recommend this company.

Sweat Sesh

5.0(3 reviews)

15.9 mi•West End

I have been going to Sweat Sesh for several years now. I absolutely love it here! I have recently…read morestarted doing the hot/cold combination. The sauna and treatment room area are always so clean. They do a great job of bringing in new merchandise and add on options. This is a great place to rejuvenate and relax!

A fantastic community that has helped me see. I really can achieve my goals! I cannot recommend…read morethis gym enough!

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Entrance

Dressing area

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Cold plunge

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23 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Rick M.

0

1

0

12 years ago

I have nothing but praise for the people at Everything Billiards. They moved and set up a nine foot Brunswick pool table for me this past week. The move was more than 100 miles and their price was very reasonable. I never got the feeling that they were on a time schedule and wanted to complete the job as quickly as was possible so that they could take my money and leave. Once they arrived they took their time so that it was done correctly. They also took the time to explain what they were doing as they progressed with the set up as well as to answer the hundred or so questions that I had. That means a lot to me. I would recommend them to anybody interested in quality work at a reasonable price. read more

Linda H.

0

1

0

8 years ago

When we discovered a leak in our older hot tub, Jason came exactly on time to assess the problem. We decided to fix both the leak and a lighting issue to return the spa to "like new" condition. After the parts were ordered, Jason returned exactly on time to fix both issues. While he was here, he discovered another knob that needed repaired. Jason stayed until the job was complete leaving us with a spa in excellent condition! Thank you, Jason, for all of your hard work and staying until the tub had all of its issues resolved! read more

David E.

0

1

0

12 years ago

Rob and his staff did an incredible job helping me with the purchase, delivery, and set up of a Finnleo Far-Infrared S870 Corner - 3 Person Sauna. The sauna has been a life saver as I am a long distance runner and it has really helped me recover quicker from some nagging injuries and it is very cost efficient to boot as there was no noticeable increase in my monthly utility bill. If you are looking to purchase some indoor recreational items look no further than Everything Billiards! Dave Emery, High Point, NC read more

Jason C.

0

1

0

4 years ago

My wife and I had a great experience when we ordered our custom pool table and matching air hockey table. Brandon was very accommodating and provided answers to our many questions. The team that came to deliver and assemble the tables were very proficient and extremely professional. We will certainly return to Everything Billiards & Spas for future purchases! Rob, you have a great team! Thank you for everything! read more

Florence D.

0

2

0

10 months ago

Just phenomenal. Best customer care, best customer service, most knowledgable technicians, fabulous inventory. They care about your experience and they take the time to really walk you through everything. The whole experience was terrific. The salesman, the delivery men, the technicians: everyone is a total pro and we felt like we were in good hands the whole way through. We can't recommend them highly enough. read more

Mike S.

0

4

0

11 years ago

We bought an Olhausen pool table from Everything Billiards last month and it is a great table. Working with Steve to choose the right table was great, they had an amazing selection and delivery/set up were perfect. We love the table and would definitely buy from them again. I recommend. read more

Marchel P.

5

2

0

5 years ago

I am glad to see mask worn by associate who assisted me! I was greeted by a very friendly, concerned associate who immediately assisted me. I left completely satisfied with my purchase after he took the time to answer my questions and to give more information! Thank you, David! read more

John T.

0

1

0

1 year ago

I can't say enough great things about the customer service I've received from Everything Billiards and Spa. They exceeded my expectations on every level. Rob, Charlie, Jason, Darwin and Brandon have all been a pleasure to work with. read more

Randy Q.

0

1

0

5 years ago

The staff was great ! Decided to replace my old hottub with a new one after 14 years , David made the process easy and was very helpful and the delivery guys were awesome I will always do all my business with Everything Billiards read more

Heidi A.

0

2

0

5 years ago

This is a great local business. I bought a hot tub package and have been treated like family. Great installers (Rick and Julius). Great fixer on a hose issue. Advice and service all top notch. highly recommend for your spa needs. read more

C T.

0

2

0

1 year ago

We love our saltwater spa. So easy to care for after over a decade of a jacuzzi that needed constant chemical adjustments... this one is a breeze. Thank you for carrying the saltwater spa.... Great addition to our retirement read more

Mike R.

0

2

0

9 months ago

Waited 4 months to see how the hot tub preformed. It and Zack out salesman have been great. The service team led by Jason have answered every call to help the rookie owners. What a team to work with. Go get one now! read more

Sharebear T.

0

2

0

4 years ago

As always, David and the whole team are very helpful! We continue doing business, because they actually want to your business! Thanks for being so supportive, and answering our gazillion questions! read more

Tisha M.

85

8

0

4 years ago

I visited the showroom, saw the pool table I wanted and bought it! The salesman was very knowledgeable and very easy to deal with! I was in and out within 30 minutes. They made it so easy! read more

LaRae L.

0

1

0

3 years ago

The staff at Everything Billiards and Spas are always friendly and super helpful when I call in to the store with questions. I have been very impressed with their customer service. read more

Vivian R.

0

1

0

5 years ago

Great customer service and great experience! We learned a lot about hot tubs and feel like we made a great decision! We also loved Chris who helped us through the whole process. read more

Jason R.

0

1

0

3 years ago

Excellent service and I always appreciate the support from the staff when I have any questions and need help with anything on my spa. 5 Stars!!! read more

Ginny S.

0

1

0

11 years ago

Purchased a Hot Spot hot tub and they got everything installed very quickly. The tub is great! I'm really happy with everything. Thanks!

Barbara B.

0

1

0

5 years ago

Minor warranty work quickly scheduled and completed during a busy holiday week. I am impressed. Thank you everything Billiards.

Mike M.

0

1

0

14 years ago

Prompt and professional, they did a great job... I highly recommend Rob and his crew. Thanks guys! Mike McClanahan Raleigh read more

Everything Billiards & Spas - poolbilliards - Updated September 2026

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AquaVision Pool & Spa

(8 reviews)

My error, I didn't schedule our pool opening as early as I meant to. When I called they were able…read moreto work us in within 2 weeks during the busy season. They gave arrival window the day before. They called 10 mins away. Rep was knowledgeable and efficient. We already have closing and next opening scheduled.

My Sundance hotub had alarms and was under warranty. They…read moresent out a tech who was very knowledgeable and ordered the part. Another tech came out and found the circuit board was the problem. Both techs are great at their job and communication.

Paradise Pools and Spas

(8 reviews)

I want to tell you what an awesome experience I had with Paradise the owner, Ray. We purchased a…read morehot tub and the wrong tub was sent from the manufacturer, through no fault of Paradise. It leaked and had only one pump. The tub we had ordered had two pumps. The manufacturer put the wrong model number on the tub. They didn't want to take responsibility. After weeks of waiting, we decided we didn't want their brand. Ray worked with us and we ordered a different tub. It was going to take several more weeks for the company they use to install the tub. Ray said that he would bring the tub and install it for us. He came 2 days later in the cold. I really appreciate the way he took care of us. I would recommend Paradise if anyone is looking to buy a hot tub. Great job Ray and Staff!

I can not say enough great things about Paradise Pools & Spas. Ray, the owner is very dedicated to…read moreguaranteed customer satisfaction. Everything with both our 33 foot pool and brand new Wellis Hercules Spa has been wonderful. The grading, Delivery, set up just everything, all the people were super nice. We loved our pool so much we just had to get the spa too. We will be purchasing and further necessities through the company as well. Cheers friends & choose paradise, for sure!

K Built Construction Pools and Spas

3.5

(6 reviews)

Worked for this company and left them for a better job and they didn't deposit my last check in my…read morebank account like they normally did in the past. Very shady. I worked hard and expected better from them. Can't trust them to do the right thing.

Love this place and all staff members are very welcoming and helpful. We wish we had found them a…read morelong time ago. A+ business.

Aqua Living Factory Outlets

4.0

(4 reviews)

Unfortunately, I've got to rescind any recommendations I've given to shop here. The store, and…read moresales person are fine, but the parent company who makes the spas, LPI does not stand behind their product. (3) years into owning our hot tub half of the cover began sagging, it was clear there was an issue, and when we unzipped it to inspect, one side was missing a vapor barrier wrap on the foam, so it was just acting as a giant sponge. We contacted LPI, sent pictures, and they even acknowledged it was made incorrectly but refused to do the right thing. They claimed it only has a 90 day warranty, which is utterly useless. But interestingly enough, i could spend $600 and buy a new cover from them, which is warrantied for 5 years, how does that work? They failed to provide good craftsmanship in their lids, which are $600 to replace, do you really want to trust them with a $10,000 spa investment???

We checked local spa sellers but decided to drive to Greensboro in search of the best spa in the…read morearea. We found it. The bells and whistles are aplenty. The spa is gorgeous. The sells process was smooth and fun. Delivery, we'll, it got here. The best spa manufacturers are busy. The installation was flawless. The support I needed afterwards was professional. I am not serious but I almost wish my backyard would hold another one.

Kitchen Express

4.0

(4 reviews)

My husband and I had our kitchen remodeled in six weeks due to the diligence and reliability of the…read moreemployees at Kitchen Express. Jimmy did all the carpentry with an eye out for my special needs. Patrick did all the tile work with the craftsmanship of an artist. Jon O. kept us informed on value and costs all along the process and provided great sources for selection of materials. 100% positive experience from beginning to end.

We contacted Kitchen Express to get a quote on a tub to walk-in shower. We received a fair quote…read moreand hired the team. Our bathroom turned out just beautiful, we're so pleased with our installer, Bob. He was wonderful to work with and did an exceptional job. Because we were so happy with the work done, we've scheduled a kitchen remodel as well. Well priced and of course we requested that Bob once again do the work. Looking forward to having the kitchen finished. Thank you Kitchen Express for making this process so easy for us.

Cabinets To Go

(1 review)

Bill and Jennifer were great. They explained their process, and followed through. They…read morecontinually communicated the status of our project and they delivered the cabinets in 8 weeks as they promised. Their installer Robert Myers was super! The quality of the cabinets were great and were highly satisfied.

NC Furniture Advisor

4.5

(2 reviews)

We had the best experience shopping with Carole. We were searching for a couch and love seat and…read moreneeded guidance on quality, value, and the perfect fit in our living room. Since we have existing furniture, it was difficult choosing the fabric color and couch design to blend. And, we don't trust our instincts. We sent Carole pictures of the room and a drawing of the layout for scale. We brought a couple of pillows and paint samples. Carole took us to several options to test out and pointed out changes and upgrades we could make. She stayed in our price range and noted where higher prices might be useful or unnecessary. We are thrilled with our purchase and already have plans for other pieces. Carole will be our designer when we're ready for pieces to complete other rooms in the house. Read her site and blog posts to understand her sense of design and how she works.

It was a great experience. I would do it again in a heartbeat! 1 Million square feet of showrooms…read moreat great prices! Helen Suits and Carole Shea May were awesome!

Tee It Up Indoors

(2 reviews)

We love this place. Great concept/setup and love the simulations bays. Husband and I are taking…read morelessons from Davis and we really enjoying it! He is very helpful with purchasing proper equipment!

Excellent spot - can't say enough good things about this place! Highly recommend it. Went in with a…read moregroup of seven guys ranging from 5 (allegedly) to 30 handicaps and we all had a great time. Our outdoor tee time fell through due to weather, and Tee it Up was able to get us in last minute. Super nice guys, nice facility, nice sims, decent drink selection, all around great experience. Stuff for any golf nerds reading this: they're running FlightScope monitors (Mevo+ I think) and it's linked up to The Golf Club software. I honestly didn't know TGC was compatible with sims, so that was cool since you have access to all the courses on TGC - even the player-made clones of places like Augusta National, Pine Valley, etc. Google the names of the best dupes before you go in, they're not called the same thing on TGC. Staff know the names, too. The bays were pretty good, and tracking was on point for the most part. Just like any sim, don't expect perfect shots every time: it's not the real thing! Use a mulligan or just get over it and have fun. The only thing I'd point out (and it's minor) is that they don't have the super fancy mat/tee setup with rough, sand, built in tee holes, etc. Maybe that's due to the type of monitors? If they don't add that, just bring your own rubber tee that's the right height for your driver. Not a huge deal.

Rocky Tops

3.6

(5 reviews)

Rocky Tops did the granite installation for our entire home 18 years ago and we were well pleased…read more When we decided to use Rocky Tops again for our kitchen update we were not disappointed. David, the owner, made the process clear and seamless. His workers were polite and professional. While the owner was away, they talked about how they enjoyed working for David because he puts the customer first and wanted the jobs done right instead of rushed.

We started the process of picking out a granite island in early December with an expected…read morecompletion before Christmas; it was installed February 1 after repeated delays and unanswered phone calls/messages. We were not satisfied with the finished product - there was a flaw that was not repaired to suit us. Their only solution was to start over with a new selection. This company obviously does not believe in "satisfaction guaranteed " or " the customer is always right".

Boles Hardware Company

3.3

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