I've been a client for 8 years. Once I needed to change my coverage to a lower and thus cheaper…read morerate, Chris began to ignore my emails and calls. I was overseas with the military and could not handle the situation properly. Now I am stateside and will be looking for either a new agent or company.

From the owner: Our business specializes in shopping your insurance with the most competitive insurance companies…read moreon the market. We can write business anywhere in Texas and we believe that if your premium keeps going up, then there should be another company we can write you with to bring your premium back down again without losing coverage.

I was with this agency for around two years and based on other negative reviews, it seems others…read morehave had a similar experience. I had no issue until my Mother passed away and my policy lapsed. Upon attempting to renew, I was met with coldness and "you'll need to pay the policy in full!!" Upon calling Progressive directly I was given a much cheaper rate and payment terms rather than hearing "well, with your payment record, this is all we can offer!" Which is what I heard from the HIG agent. Note to self, deal directly with the company and skip the agents! They are obviously narcissistic and enjoy feeding their own egos. Also, moved my homeowner's to State Farm with a cheaper rate as well! Way to treat your past customers well! Consider looking elsewhere for insurance needs as this company just doesn't actually care about keeping or earning your business!

Worst customer service ever! If i could give it negative stars I would! Harassment coming from the…read moreowner himself! Do not go here!!!! You will thank me later!!! The girls in the office are actually quite friendly but after the horrible experience I received from Billy Henrich I do not wish to ever do business with them. I tried canceling my policy THREE times both on the phone and through email not once did they state to call the carrier or send in documents or anything! He asked what carrier I was moving to and he said "good luck". Then they charged my account over $500 when I called him about it he didn't take my call instead emailed me that I should of sent in documents (again never told me about this) I finally got fed up and called carrier directly and they processed the cancellation with no hesitation. He proceeded to email me lies about the calls we had, saying I got "heated" a couple weeks ago when I had actually just called to ask what the renewal price would be and to tell them I didn't wish to move forward. never have I been disrespectful to them in any way. So many LIES! I am so disappointed in this whole ordeal, specially cause it was directly with the owner, he's so unprofessional needs to get off his high horse.

Worst service ever. They renewed my homeowners insurance with a company that doubled my premium…read more They claimed that was the best price because I had a claim in February of 2021 for frozen pipes on my pool. It was a mere $5,000 claim. They were raising my premium by over $3,000 ! I got on line and found an A rated company to approve me for same coverage and it was over $2,300 less. Clearly they made no effort to find the best policy for me.

The agents were all very professional and helped me get the right prices for our new home! I highly…read morerecommend this company for everyone looking for insurance!

Honest and a true professional ! She is patient and will take the time to explain the policies to…read moreyou !

From the owner: We will shop your price with several A+ rated carriers to get you the best coverage for the right…read moreprice. Over 13 years experience. Call now to get your free quotes.

Alexis was excellent throughout our home buying process. She was responsive, patient, and very…read morehelpful during a stressful time when a lot of moving parts were changing quickly. She helped us get homeowners insurance with windstorm coverage and bundled it with our auto insurance, and she stayed on top of everything from quotes to documents to follow-up. What stood out most was how available and engaged Alexis was. She worked with both me and my wife, answered our questions clearly, adjusted quotes based on our needs, helped explain flood coverage options, provided next steps, and kept communication moving with our lender during closing. Even when our loan situation became uncertain, Alexis was understanding, reassuring, and continued to help us navigate things professionally. Alexis made a complicated process feel much more manageable, and we really appreciated her responsiveness, professionalism, and care. I would absolutely recommend Alexis to anyone needing home and auto insurance.

Recently looked into 2nd house as investment property and had so many questions as this was new to…read moreus. Mary Elizabeth Walker at Albright Family Insurance representing Allstate was very knowledgable and informative. With her expertise we eased into the proper insurance coverage treatment for our purchase and closed on the new property in another county today! We would not want to deal with anyone else. This company already handles our current home and has been our go-to people for Auto insurance as well. Best competitive rates around. We are in good hands indeed!!

If you need a quality insurance agency to handle your insurance...Look no further...these guys are…read morethe best.

From the owner: Our office focuses on providing the proper coverage for every type of risk in Galveston and…read moreBrazoria County and all over Texas. We work very hard to take care of our clients big or small. Customer Service is one of our selling points. Tired of your agent not returning your calls or helping with a claim, then you need to call us. We work for you!! Our goal is to educate every client we have and provide the best policy available in the market. McCorkle Insurance can write any type of business needed. Call McCorkle Insurance for a quote or a review of your current policy. We can usually find markets other agents can't making us able to write anything that comes through the door. Specialties: McCorkle Insurance has many risks in the Chemical, Refinery, Maritime and Coastal Insurance field. We also specialize in Home, Windstorm, Auto, Flood, Life, Commercial, Renters, Motorcycle, Marine etc.. We are a full service insurance company.

I've asked for 4 consecutive years to be removed from their mailing list because I am not in need…read moreof insurance and they refuse to remove me from their list, saying the larger Farmers list is to blame. Sorry, in this day and age it's got to be incredibly easy to get someone removed off the list. If you can't be bothered with a small detail like this,why would I trust you to my insurance needs?

Angela and her staff are the most attentive, knowledgeable and dedicated insurance agents I've ever…read moreworked with. I am not very insurance savvy but they helped me to understand every aspect of each policy I signed up for. AJ's agency holds all my personal and business policies and I don't feel like I could be in better hands. They let me know when and where I can save money without me even asking... Angela has also made a personal visit to my home when I had an adjuster there looking at my roof... their service is outstanding. I've referred everyone I know to them. They are the best.

The agents at Moon Insurance took the time to explain everything to me. Getting my SR22 only took a…read morefew minutes and I didn't even have to leave home! They were kind and patient, and they took care of everything.

From the owner: Moon Insurance Agency is the go-to insurance agency in Houston, TX. We understand that choosing the…read moreright insurance can be overwhelming. Since 1985, we've strived to make every interaction with our clients genuine and supportive. That's why we're here to guide you every step of the way, ensuring you get the coverage you need without the hassle. Our team of experienced professionals is dedicated to providing personalized solutions tailored to your unique needs. We take pride in our commitment to customer satisfaction and our deep knowledge of the local market. Contact us today!