My $11,000 car I paid cash for only lasted 4 weeks before breaking down. Blown up motor and they…read moresaid it wasn't their responsibility. They were very rude about it. Don't waste your hard earned money buying a car at VS Express Auto in Sachse Texas. They are very dishonest people. Only putting a star because you have to put something.

Let me start by saying that I have never bought my own car before, so I knew nothing about how it…read moreall worked and Cecelia was extremely knowledgeable and helpful with getting everything finished last minute on a Saturday. I walked in, saw the most beautiful (and well-maintained) car of my dreams and left with it in my name in less than 3 hours. As a recent college graduate, I don't have the best credit score but they were more than willing to work with me to get the absolute best price possible. They were true professionals all around and kind to boot. Give them your money!!!

Great people ! Good business ! Good deal! Will buy again !…read moreAnd again, Go see Matt

I purchased a car from this dealership in May 2025, and I have had nonstop issues ever since. Just…read moreone week after purchase, the check engine light came on. I had to bring the car back 6-7 times before it was even somewhat fixed. Not long after, the car broke down on the highway and had to be towed to their shop. I was without a vehicle for over a week. When I finally got it back, the very next day the car was hesitating to start and warning lights were coming on again. I returned it once more, and they said they replaced a hose. Two weeks later -- the check engine light came on again. When I told Carla that I would not continue making payments until the car was properly fixed, she became upset instead of trying to help. I asked if we could work something out to get me into a different vehicle, and I was told, "This would happen to any of the cars on our lot." That response alone says everything. Today I went to the dealership just to retrieve some personal belongings from my car and saw "REPO" written on the side. This was shocking, as I personally drove the car there, it was never repossessed, and I was never notified of anything related to a repo. When I started having problems with the car I was told "this never happened," This dealership has been dishonest, unprofessional, and dismissive throughout this entire ordeal. I strongly encourage anyone considering buying a car here to think twice.Save yourself the stress, money, and safety risk, I wouldn't wish this experience on anyone

Best car shopping experience. Salesman Ryan is knowledgeable and friendly. David in finance was…read morevery thorough and explained all details with patience. I have never bought a new Subaru, but I must say if I'm ever in need of another vehicle, I will return to Norm Reeves. Thank you Ryan for your expertise.

Chris Pinedo, Service Mgr, contacted me immediately and rectified the error. The 4 Free Maintenance…read moreService decal will be honored. He apologized for Norm Reeves Subaru mistake. I greatly appreciate Chris's action and character it reflects trustworthiness extremely well. Thank you Norm Reeves Subaru in Rockwall for your excellent service.

Where can I start off?! Honestly the best service and experience I have ever had at a dealership…read more Eddie is very professional and patient. He will make sure you are very well taken care of. I have been wanting to trade in my car for a different one and he made it a real smooth and easy process for me. He heard me out and understood the assignment! So good at his job. Will soon be going back to get another car for my fiancé! SHOUT OUT EDDIE AYEE

Got a new car and had great experience! Thanks to Eddie! Great prices! I recommend to anyone…read morelooking for a new car!

I bought a 2014 Ford truck from Ideal & I was very happy with the truck. The price was excellent…read more I ended up having to sell the truck for a smaller car which I also bought form Jody. He sold the truck to me at such a great price that I was able to turn around & sale it for $4000 more then what I paid for it. Ideal used cars is hands down someone you can trust & will sale you an reliable used car.

I wish I could give 0 stars $3500 down and the car messed up an hour after leaving I called them…read moreback they said bring it tomorrow and I asked will they tow it because the car won't start when it was time for it to get towed they had it for a day at the shop mind you a day after I bought it and they start to say there's no warranty on the car when I was told that there was one

Andy, owner of Sports City Motors, deserved a 5-star review. My husband and I were happy to…read morepurchase a nice 2012 VW EOS in good condition, low mileage at a reasonable price. The car was clean inside and out. no bad smell. No haggle, no hustle. it was a pleasure to deal with him. Wonderful guy. Quick response through text.

10/10 experience! I found my dream car at ally auto and it was the most beautiful experience!…read more I originally found the car online and immediately went to see it in person! After viewing, I wanted to move forward but had some obstacles with communications with my bank as well as time was not on our side! Zia fought for me to get the car at such a great price! He was able to help us negotiate the price down as well as his hospitality was a 10/10! I would definitely come back and purchase a vehicle with him again! Highly recommend!

Buying experience was fine but the vehicle purchased was littered with issues and shoddy repairs…read more From the buying standpoint, having to pay for their Ally Pack, which was explained to me that it was the cost to recondition the vehicle in preparation for sale. Car was filthy at delivery and felt like an absolute scam. For a 2024 vehicle with a "minor" collision reported on the CarFax, it had both front and rear repairs that look like someone did it in there garage. Cracked headlight that I noticed had some condensation. Removed front bumper cover to find bondo and screws holding things together. Removed rear bumper to find wiring for blind spot detection haphazardly thrown in there (hence the blind spot detection issues). In hindsight, spend the extra at a reputable dealership to avoid shoddy repair surprises.

Best mechanics !! Thank you for all your hard work Always do a great job just pick up my…read moreGrandsons 66 Mustang a birthday gift needed power steering and a few other issues he is beyond excited to the mechanic who worked so hard on this car I can not express my appreciation for your expertise you will never know how much this means to him THANK YOU you are the BEST !

Jason is amazing and does great work! I definitely recommend jackson automotive! Five star service!read more