I've gone to Dr. Geena Galvano for the last few years as both my general doctor and OBGYN for my…read moreannual women's check up. She's prompt, has a wonderful bedside manner, is super helpful, and overall is a great doctor. The staff here is friendly and I never wait too long. The office is nice and has comfortable seating in the waiting area. Overall it's a great spot.

Everything felt like a factory. You can tell the doctors are really tired here. Everyone that…read moreworked there had dead eyes. I don't blame the workers but the company. If you have actual concerns don't go here. If you just want annual and bloodwork go here but once again you are less than a number

i was at my usual 3 month follow up, i had been seeing the same doctor for 30 years, he asked me if…read morei would talk to some wellness coordinator?, she asked me maybe 10 questions. the next day i got a bill for $300. after the usual insurance run around it became obvious they 2ould not pay for the ridiculous. i told them i would pay if they would tell me if she was someones relative, spouse, or wannabe. their response was: oh we'll resubmit the bill. the place is not a hosppital. i am tempted to file an age discrimination complaint, i have already found a much better doctor not affiliated with greedy jefferson.

Health insurance company. When those three words are stated, it nearly always comes with negative…read moreconnotations. In network, out of network, deductible, out of pocket, pre-existing condition, lapse in coverage, covered, policy, not covered, prior authorization, referral, medically necessary, etc. it's an unnecessary game of greed, codes, billing, pharma, lobbyists, hospital administrators, and politicians. However, there's an angel at Jefferson Health Plans, that radiates empathy, compassion, reliability, follow-through, authenticity, kindness, and attention to detail. The angel that Jefferson Health is blessed with comes in the form of a nurse care coordinator for their special needs unit, Janice. After contacting Janice, because one of my specialist doctors didn't appear to be covered under Jefferson Health, she called me at least eight times to follow up, check for updates, make calls to the physician's office, all over 4 business days. My last call from Janice was on my ride to the doctor, to let me know she had spoken with the office, and ensured that my appointment was covered. To the Executives and Board Members of Jefferson Health, if Janice isn't highly promoted, add recognized each year, you're mashing a "big mistake. Big. Huge!" to quote Julia Roberts in Pretty Woman. You have a rare commodity, with extreme value, character, and skills that cannot be taught. Since she's likely in a work for hire position, essentially, she's a free agent. Lock her down, and don't be shortsighted. To the other healthcare companies, let the poaching begin. I guarantee Janice is talent of star status.

After recently changing PCPs, I am happy to say I absolutely love my new PCP - Dr. Allison Ferris…read more She is very friendly and personable and I could not be happier with her quality of service. If you are looking for a new PCP I cannot recommend her enough!!

Awful awful awful staff. I tried to make an appointment to see an internist. First they put me on…read morehold for 25 minutes only to get hung up on. I finally reached someone and they had me on the phone for 10 minutes taking all of my personal and insurance information. They said they would not even speak to me unless I provided all of this information. I have called several other doctor's offices and no one else has this policy.. I finally got to the point to schedule an appointment, and no one could see for me for EIGHT WEEKS! Who makes a doctor's appointment for 8 weeks in advance? I obviously would need to see a doctor because I need more urgent help! AWFUL PRACTICE.

Dr. Frankel's office is a joke. His staff is very friendly, however for having an office near…read moreRittenhouse Square, the office itself is grotesque! He is too cheap to make any renovations or update any of his much needed furniture, rugs and equipment. You are not informed ahead of time you must pay your copay with cash or you will have to pay the credit card fee. Then, meet Dr. Frankel himself. The most facetious doctor I have thus met and I worked in the healthcare profession. He does not understand the whole rule of "listening to the patient" and "the patient tells you what they are feeling". Instead, this arrogant doctor will ignore everything he has learned in med school and tell you how you are supposed to feel. I tried him twice to give him the benefit of the doubt and first impressions really do tell you A LOT! Overall, if you are visiting this dump of an office, you either have no insurance, or terrible insurance and if that's the case there are better doctors that will provide help with better care and not be so condescending. Do yourself, health, and wallet a much needed favor and skip this douchebag! Wish I did!

Even though Dr Frankel is very busy, you don't wait long and they take walk-ins, which is rare…read more I had a fever and wanted to get it checked out. Most places said they could squeeze me in in two months! Dr Frankel's office said they'll never turn a sick patient away.