I had a great experience here and would highly recommend focus. The staff is very professional and…read moreI was impressed by how quickly they returned my call.

Great service! Very helpful with obtaining employment. Quick and easy straightforward process…read more Thanks Focus!

The people there are very kind and helpful. They are always circling the room ready to help or…read moreanswer questions and helped to create my resume so easy and stress free

I worked in retail for 8 years and considered becoming a store manager, but after 8 years of…read moreworking my way up to the top and being so close I decided retail was not for me. I had always been intrested in medical , so I did my research and interviwed with 3 different schools here in Santa Maria. What made me choose CET was how involved the teachers where with the students from real medical assistant scenarios to administering injections. It has been about 1 year since I graduated and I am happy to say I am now a RMA and will be going for my LVN and then to RN . Walking through the doors of CET was the best decision I could have ever made :)

Cathy at the front desk is very nice and responsive. Helped us get scheduled in a time that would…read morework with us (which is not always easy to do!) and alway answered the questions I had. Ben is great to work with and super helpful. He is very knowledgeable. Im glad we have found a local business that cares about their community members.

I did not want to do our taxes this year. It was complicated, a lot of forms, a new tax bracket,…read morefirst time 1099 with multiple w2's and Pat not only answered all our questions (which I probably couldn't explain to my wife) he was honest and did not talk down to us, we didn't feel stupid for asking questions. He even helped us plan for the future. We will be back as long as we live in Santa Maria.

Dorothy and her team were personable and quick to answer any questions I had. With my financial…read moresituation I had to file for an extension. She did a phenomenal job explaining everything to me and putting it into terms I could understand. All I had to do was scan all my tax documents to her office and that was it. As a millennial who wasn't taught squat about taxes, I would highly recommend her services to friends and family.

We have been using a great CPA for the last 15 years. She was personable, meticulous, empathetic,…read moreand sometimes brutally honest. But she retired last year, and we were referred to Dorothy Hamilton for 2015 and 2016 taxes. In the two years we have been with Dorothy Hamilton's office, I have never met Dorothy nor have I met the person preparing our taxes. Last year, the customer service resembled a wet towel. It was minimal and unpleasant. Some guy called me asking questions using what sounded like IRS jargon. I had to ask 20 questions to get an understanding of what he actually wanted when that is what he should be doing from the start. I pay someone to prepare my taxes because I don't want to spend my time learning about tax code. Not cheap either, by the way. This year was worse. We had some very busy work hours, so we were unable to get an appointment with anyone at the office. After all, they work 9 - 5, and they have no weekend appointments. Not only that, but they actually are not there from 9 to 5. I showed up at 9:30 one day. Door was locked. I showed up at 4:15 another day. Locked door again. Don't forget hour and a half lunches too, so don't show up between 12pm and 1:30pm. So clearly, they have better-than-banker hours. Finally, after scanning our tax packet to them four times and they claim they didn't receive it, I finally had to drive it down there. Come to find out, they have some kind of email spam filter that continuously filtered out my email. They could tell it was filtered, but they couldn't get the attachment. Somehow that was my fault. We didn't make the deadline they have of March 31st for our packet, so they said they'll have to file an extension on our behalf. That's fine, but I have never filed a late tax return in my life. I have no idea what is involved. So now, in July 2017, after paying my taxes, I get a letter from the IRS claiming that I have not paid my taxes on time, and I owe penalties and interest. You could very well say this is my fault, but this is also something my expensive tax preparer should have told me somewhere along the line. When I called to ask them about this "error," the lady told me that this is all disclosed in the paperwork mailed to me at the beginning of the year. Sure, I should have read the 50 page packet I received, but I would expect this to be conveyed to me verbally at some point over the 4 or 5 phone calls I had with them asking about the deadlines. But not a word about implications. Not a word about penalties. When I mentioned this to them and how I never had any problems in the 15 years I was with my previous CPA, I was told that my previous CPA "worked 12 hour days for months, and we don't do that here." This was insulting to both me as well as my previous CPA. It is essentially saying, "We choose not to offer the level of service you were previously accustomed to because it's too much work for us. In fact, we won't even fake it." Well then. If you want a tax preparer that does no more than crappy H&R Block would do but charges twice as much, by all means, choose Dorothy Hamilton's office. If you want a CPA that doesn't really care about her customers, this one is for you. If you don't expect to be given any critical information about your tax returns, go here. Otherwise, if you value quality and direct communication that isn't hidden in 50 pages of a mailing, stay far away from this one.

Not my type of customer service. The owner was extreamly rude, and horribly unhelpful.read more

I had my taxes done today and as soon as I walked in I was greeted and helped . I didn't have to…read morewait at all . The gentleman that helped me was very kind and professional . He explained everything and was very curious . From start to beginning i would say it took about 20 minutes . Not bad for being the end of tax season. I recommend this place .

Excellent service and quality care from staff. Would definitely come back again yearly. Not bad…read moreprice for the service they are providing.

4 years ago I was waiting for my husband's appointment to arrive with the American consulate in…read moreCiudad Juarez. Months had already passed by and I had not heard anything from U.S. Immigration regarding my husband's case. He was living in Mexico and I was here and we had been told the case would process in less than a year. I went to Norma to see if she could help me find out if the case was processing accordingly; the only thing she did was disappoint me with her negative attitude. She told me I would still have to wait much, much longer for anything to happen. She didn't even bother to try and look online or investigate.She broke my hopes and dreams of reuniting with my husband. A couple of days after seeing her, my husband's appointment arrived.

I would of given it a No star if I could but it's not an option. I initially called to inquire…read moreabout the hourly rate for cleaning services and as soon as I was done asking how much their rate was, I was hung up on. Giving the lady the benefit of the doubt, I called a second time in Spanish asking the same question and when I finished asking my question in Spanish again the female once again hung up. Very unprofessional!

I couldn't be happier with the service I received from Nancy's Cleaning Services! They were super…read moreresponsive to my initial message, contacting me within minutes after I left the message. Their communication was amazing. They sent me a confirmation, updates, a quote and an invoice when the job was done, all via text, and I was able to correspond with them and even pay from my phone. I opted for the deep cleaning and they did an awesome job! The two ladies they sent (Johanna and Veronica...if I remember their names correctly) were very kind, worked very hard and my house is now sparkling clean! I am so grateful for their excellent service and I will definitely be using them again. I highly recommend them!