Lanas is one of the best businesses I have ever had the pleasure of interacting with…read more I have been using Limos since 1980, Lanas is the best limo service I have ever used out of maybe one hundred. One month ago I scheduled a major long haul job for this morning with Lenas. At noon yesterday, it became apparent that I needed to change the booking to 2PM yesterday. One call to Lanas and their response was "no problem". It was accomplished, everything was perfect. I cannot say enough good things about Lenas. Absolutely the best!

I wasn't able to use a Car Service for this trip. But, what I will say, based on reviews and…read moreresponses I received is this is the 1st Car Service I would contact in the future! Thanks Lana.

Just reserved a Hummer stretch limo for 12 people for my best friend's bachelorette party, we got a…read morepoint-to-point service from Brooklyn to Manhattan. Sergio answered all of my questions and was super helpful before the date of our pick up. We had the best time, and our driver, Ahmed arrived early. Definitely would book again through Best Limo NYC!

Best Limo One was our transportation home from Tavern on the Green today. There was enough room for…read morefive in the back and I sat up front with the driver. He was great assisting everyone in and out of the limo. The AC was on but it was still warm to me. Not sure how they felt in the back seat. His driving was very good unlike the speed demon Uber driver! He sent me a text message since my Cousin gave the driver my number. My cousin gave him the wrong address but it was fine. We were dropped off exactly where we requested. I'm recommending Best if you need a Limo Service.

Service was excellent Punctual…read more Professional Would definitely book again you should be in the Hamptons with us

We traveled with DPS from Manhattan to West Hampton , NY. The service was excellent. Driver was…read moretimely, courteous and efficient. Would highly recommend .

Such awful service. I booked a car with them. They said they were running an hour late because of…read moretraffic. I almost missed my flight because of them. Then they wanted to charge me even though they never even drove me anywhere. I would never call this company again and I would not recommend them.

Great Service Friendly staff. Driver was on time and very personable. The car was clean and very…read morecomfortable. I would highly recommend Westchester Limo for all your car services!

Excellent drivers, clean and comfortable cars. Always early for pickup. Have used their…read moreoutstanding service for years and NEVER disappointed. You'd be foolish to use any other service. Thank you Leros!!!!!

Drivers are always early and always courteous…read more Drivers Know when to chat and when to keep quiet they always know the best way to go I always feel safe and confident that I will get to my destination Cars are brand new spotless and very comfortable I've never had any complaints

Recently flew out to the Big Apple, Manhattan to visit friends and some family and of course do a…read morebit of some work I needed to do, but decided one day to head upstate and visit more family so we did some research and found White Plains Limos and they offered us a great package so we decided to go with them and man oh man did we have a great experience. Professional, timely and extremely helpful. We took some family members with us from Brooklyn, Manhattan and Yonkers, then headed up to White Plains and we had a ball as we took in some of the sites, shopping at the mall, dinner and just enjoyed a relaxed and fun time with family. I'd suggest you consider White Plains Limo next time you are in need of a limo for any occasion, they are bound to provide a great time.

Our driver was prompt and caring. He gave us a safe comfortable ride both to and from the airport…read more He gave us both a great start and end to our vacation. He arrived early and made us comfortable. He offered us bottled water and let us chose what to listen to on the radio. We were very happy with the quality of the services rendered.

I contacted this car service after seeing it recommended in a local parent group, particularly for…read morebeing family-friendly and offering car/booster seats. I requested a quote for an airport ride within Westchester and was quoted $180 one way. I declined the reservation via email. After that, I received a phone call that I did not answer, followed by a text message asking why I declined and whether it was due to price. I replied that the cost didn't make sense for us compared to parking or other options. The response that followed included a condescending commentary about the type of service being offered, which I found off-putting and ultimately prompted this review. While the company is entitled to its pricing and positioning, I found the follow-up after a clear decline unnecessary. For a service that bills itself as "luxury," the level of tact and professionalism leaves much to be desired, especially at that price point.

This was not the first time we used BKM. We've lived in Westchester for over 30 years, and have…read moreused many car service companies, but BKM is the best. On the out trip, the driver arrived early, texted us, and assured us that there was no hurry. On the return trip, to JFK, there was some kind of demonstration, where the demonstrators only demonstrated that they snarled the traffic. Jesus, our driver, directed us by text to a convenient pick up spot, and then he did all the hard work getting there. The cars are always spotless, the drivers always courteous, the ride always smooth. What more could you ask for?

As far as shared rides go- Westchester Express is sub-par (and sadly, the only gig in the county)…read more Every time I have ridden with them, they rarely, if ever pick you up on time. And they always drop of LGA passengers before JFK ones, regardless of one's flight time. And forget about going back with them cos you'll be driving around for HOURS and HOURS between JFK and LGA before they *actually* drop you off at your destination. I'd only use them if I have nothing else better to do for the rest of the day, have a sweater to knit or like the scenic drive between airports. However, I find that I'd get home sooner using a shuttle service to GCT, then taking the Metro-North home. If you can spare the $, I suggest using a cab service such as Break to the Border (esp. for your departures). BUT- if you have no choice, then please pay cash. My mom used her credit card with them once and was subsequently overcharged.

If You Want To Miss Your Flight -- And Pay $53 For It -- Book This Company!…read more Westchester Express is a shared airport shuttle service. On July 16, 2012, I called them to book a ride from White Plains to the JFK airport the next day. My flight departed from JFK airport in Brooklyn at 6:50pm the next day (July 17). So the dispatcher asked me to be ready for a pickup at 3:50pm. The next day, July 17, I called at 3:14pm to confirm everything. He told me I wouldn't be picked up until 4:30pm. However, despite the later pickup, he assured me that I'd be the last pickup before the JFK airport. Other passengers sharing the ride would already be in the van. The driver arrived at 4:40pm. Not only was he late. The dispatcher instructed him to pick up yet ANOTHER passenger on the way. That took us on a detour in rush hour traffic. Even worse, this extra passenger had to be dropped off at La Guardia airport, taking us on YET ANOTHER detour. At 5:56pm, I called the dispatcher to tell him we were still in Queens. And my flight was departing in 54 minutes. We didn't arrive at JFK until 5:17pm, which was 33 minutes before the departure time. When the driver unloaded my suitcase, rather than offering to reduce or waive the $53 fee, he demanded full payment. I told him I'd pay him IF I could board the flight. Taking no responsibility for his company's poor planning, he said "You have to pay regardless!" I asked him to come inside and make sure I could board my flight, and then I would pay him. He grabbed the handle of my suitcase and would not let go. After another minute of arguing, he let go and followed me inside. Luckily, the flight was delayed and I was still able to board. But this was a complete fluke! Had the flight departed on time - Virgin's LAST flight of the day - I would've been stranded overnight, and would've had to pay a change fee plus a very unfavorable price to fly the next day. When the driver and I learned I could still board the flight, he demanded full payment. I paid him and decided to seek justice by writing this article. This is the second time Westchester Express has disappointed me. A week earlier, I booked a shuttle to pick me up at JFK airport. I phoned the dispatcher when I landed, and then again when I got to baggage claim. 4 minutes later he called to tell me the shuttle was waiting outside. So far so good. But I found no shuttle. So I called him. He said "You're at terminal 4, right? You told me Jet Blue?" I said no, I had taken Delta and was waiting at terminal 3. But that driver never came to pick me up. Instead he left without me and the dispatcher sent a new driver to pick me up. As a result, I waited another 32 minutes to get picked up.