I contacted this car service after seeing it recommended in a local parent group, particularly for being family-friendly and offering car/booster seats. I requested a quote for an airport ride within Westchester and was quoted $180 one way. I declined the reservation via email. After that, I received a phone call that I did not answer, followed by a text message asking why I declined and whether it was due to price. I replied that the cost didn't make sense for us compared to parking or other options. The response that followed included a condescending commentary about the type of service being offered, which I found off-putting and ultimately prompted this review. While the company is entitled to its pricing and positioning, I found the follow-up after a clear decline unnecessary. For a service that bills itself as "luxury," the level of tact and professionalism leaves much to be desired, especially at that price point. read more

This was not the first time we used BKM. We've lived in Westchester for over 30 years, and have used many car service companies, but BKM is the best. On the out trip, the driver arrived early, texted us, and assured us that there was no hurry. On the return trip, to JFK, there was some kind of demonstration, where the demonstrators only demonstrated that they snarled the traffic. Jesus, our driver, directed us by text to a convenient pick up spot, and then he did all the hard work getting there. The cars are always spotless, the drivers always courteous, the ride always smooth. What more could you ask for? read more

First time using BKM and I was completely impressed! The lovely lady who booked our car was helpful and totally on her game (unlike the previous car service phone operator who was confused about my name, my destination and when I needed to be picked up.) Our driver arrived early, texted us that he was outside and then patiently waited for us. No rush, very efficient and safe. BKM is our new get-to-the-airport way to travel! read more

We couldn't have been more pleased with this service! Super timely, professional & kind. Raza was our driver both to & from JFK to Tarrytown. We will definitely use them next time, & we definitely will request Raza. read more

Very efficient and gracious booking, on time pick up and problem-free trip to the airport. Completely positive, although expensive

This is the second time that I use BKM for car service and they alway come through with great service. This time, I reserved car service to LGA for my mother. They had great communication and were on time. The pricing is amazing compared to other similar companies. I would this car service for anyone going to the airport or being picked up. read more

I've used BKM now on several occasions, both for business and personal travel, and it is by far the most professional and reliable transportation service I have ever used. They are always on time, the cars clean and spacious, and the drivers courteous, friendly, and safe. Augustin is a real gentleman. My experiences with BKM have made getting to and from the airport a lot less stressful. read more

I have used BKM for car service for the last 4 years. They are consistently reliable, affordable, and professional. I make an online reservation to see the cost prior to booking. Then the night before I get a text as to who my driver is and their contact info. The day of at least 30 min before my pick up time I get a message from my driver letting them know ETA. I've recommended them to my family who have all had equally positive experiences with them and now use them regularly. I am so thankful they are close by and so consistently good. Highly recommend. read more

BKM is the best car service I have used in Westchester. Always on time, great vehicles and great drivers. Definitely recommend!

Family business, very attentive and responsive. They actually care about their clients, which is refreshing in today's world.

BKM is great! We needed a ride from Westchester Co. to/from JFK and I was worried about booking Uber or Lyft since they have become so unreliable with cancellations and surge pricing. The woman at BKM that I spoke with to book couldn't have been more lovely and both drivers were great. We had beautiful escalades that were clean and spacious. We were super delayed returning to JFK because of Hurricane Elsa, but the driver waited for us and was right outside after we picked up our bags. He was also very patient as we installed a car seat. They also kept us updated throughout the process with text messages about who our driver was and the driver texted us his license plate number. I will absolutely book with them again. Thanks BKM for making traveling with two small children easier! read more

Reliable, on time, kind drivers, only a little pricey compared to other local car services. I got an airport quote from them and paid $30 less with another local service for the same car. read more

We use this reliable, courteous, and comfortable black car service to ferry us to and from New York airports. The online reservation system is quite simple to navigate, and the fees are transparent (I usually book a day or two in advance). We've had four different drivers, and all have been friendly, helpful, communicative, and on time. They drive safely and are happy to chat or give you space. The cars have all been either Town Cars or equivalent. They are clean and comfortable, and the drivers clearly take care of their vehicles. This service is not cheap (my last bill was $160 for a pick-up at EWR), but you get exactly what you pay for. We like avoiding the stress of fighting traffic or finding a discount parking lot, and we get increasing value over the long term on even the cut-rate parking lots. It's also, quite frankly, not that much more expensive than an Uber pickup during peak hours. In short, big price but good value. read more

Responsive, comfortable, reliable - couldnt ask for more in a car service. Most recently, my flight time kept fluctuating and they stayed on top of it to get me at the exact right moment at JFK. Thanks so much! read more

I have been using BKM Car and Limo for years now, and they're the only car service I use for airport pickups and dropoffs. There is so much about travel that is out of your control; flights get delayed or canceled, travel plans change, etc. It is so reassuring to know that I never have to worry about whether or not a BKM driver will show up on time, or at all. They are always there, always early, and always friendly and courteous. A pleasure to do business with them. read more

Professional, Courteous, reliable, clean no hidden costs. I used BKM last month for a round trip from JFK to Eastchester. I am so glad I found them as this was my 1st time for a car service in NY. Recommended to my relatives in Eastchester and will definitely use BKM again. read more

I travel almost every week and use BKM regularly. The service has always been terrific. Occasionally I have had to make a reservation with little notice and yet they've been able to secure a driver for me. I would definitely recommend them! read more

Reliable and professional. Highly recommend. Booking the reservation over the phone was quick, easy and professional. Our driver Angel was early, his car was clean, he was very friendly and professional and the ride to JFK was uneventful (which is good of course). I will be using this service in the future and will recommend it to family and friends. read more

Easy on-line booking and confirmation. Driver was on-time, courteous and professional. The rates for a trip from Midtown to Westchester were super reasonable. read more

Stellar service! We've used BKM multiple times and have always been delighted with their timeliness and ease of use. Prices are also very fair. They are so reliable that they were able to drop us off at JFK in the middle of a blizzard this January. Not at all an easy trip from Westchester but the driver ensured we arrived safely and on time and helped us with our luggage through the snow covered airport pavements. Too bad that JFK got shut down later that evening (that should give you an idea of how bad the storm was). TL;DR this is the best limo service in Westchester County! read more

I have used this car service for several years. It is a professional service. I have consistently had good drivers and a clean, well maintained car. Our driver is usually Augustin. If my flight gets in early, he is already there, since he tracks the flight. I am very happy with the quality of service that BKM provides. read more

Booked a ride for our family from White Plains to JFK based on other yelp reviews. Car was cancelled via email but as no phone or text message was received we were unaware until wondering why the car didn't show. Only then when searching email to check the confirmation email details saw the cancellation email and no reason was given. With only an hour until check-in time resorted to UBER who showed up within 5 mins and helped us make our flight on time. I guess the lesson is if you use this firm then don't take the confirmation email as booked - check your email every few hours in case they decide to cancel your booking. Or just use UBER. --------------- Thanks for the response Brian- I've sent you an email to clarify what you're response. ---------------- Final update: Following multiple emails with the vendor it turns out that I was mistaken for someone else, possibly from same pickup location. So in addition to the above I'd advise you ensure that nobody has ever used your pickup location in the past as even if you have a different name or phone number you your booking will be cancelled and you will be told on public review site to "PAY YOUR DEBTS". I've certainly learned my lesson! read more

Brian accommodated two last minute airport transfers from JFK to greater White Plains area. Great rates, clean and comfortable cars. Brian is fun to talk with as well. Will definitely recommend to friends and associates. read more

We used them when we were traveling to Pound Ridge, NY last week! Lily was very easy to work with, responded quickly and the quoted prices were beyond fair. We needed a car to pick us up from LGA and the driver was on time and it was very easy to communicate with him. When we needed to head back to LGA we also used BKM - the driver was prompt once again! We had 2 Suburbans and both were very clean and spacious! Will definitely use them again when traveling to NYC and surrounding areas! Highly recommend. read more

I've been using BKM regularly for a few months now. Service is great and, most importantly, drivers are reliable and on time. Cars are well maintained. read more

Five stars is not enough!! These guys are awesome!!! Great service! I had my mom set up with airport service from across the country. Her plane was diverted over an hour and a half away from her original destination. They handled it all! Jumped through hoops to make sure they could get her home. Then when they found out the plane was going to be sent on to its original intended destination. They jumped through hoops again to make sure her ride was there to get her. I can not say enough about how well they took care of my mom!! Thank you BKM!! You made what could have been a disastrous trip into an amazing experience and I could not be more thankful!! You are officially the only car service we will ever recommend in the tri state area!!! read more

Once again, Brian did not disappoint. Schedule changes don't seem to slow him down. We texted Brian about a flight change and immediately got an email confirmation of the new itinerary. He is always professional and prompt, and will be our go-to for transportation. read more

This is my second time booking with BMK Limo/Car service in Westchester. What can I say but the service was excellent. Driver Brian was on time, SUV was clean inside/out, bottled water was provided & most importantly my family felt safe on the drive to the airport. I'll be definitely booking my next trip with this Company. Highly recommended. read more

My 80 year old mother took a trip to Italy with her college roommate and Brian picked her up and dropped her back to me. I couldn't have wished for smoother service. She walks with a cane and Brian took such good care of her. Thank you BKM. Will be using you again! read more

I highly highly recommend this company. The owner personally got back to me to answer a question I had about a change of flight time, almost immediately. The directions as far as a pick up at JFK were smooth and the ride was comfortable and driver personable. We used the same company for an EARLY pick up in NYC to get to the airport and again the driver was on time and professional. Seriously takes the stress out of getting a ride to/from the airport. Great company!!!! read more

BKM is a great Limo Service. Brian is a true professional, always early to pick up in his suit with his immaculate car. Very reliable and responsible. I use him for my kids, my parents and anyone else who needs a comfortable, reliable, safe ride. read more

First time using Brian @ BKM to bring us to and from the airport. He was perfectly on time (even early) for our wee early AM ride to the airport. Was wonderfully understanding about hour multi-hour delay returning and was right there to pick us up. Professional, courteous, very friendly! Would highly recommend!!! read more