"Satisfaction guaranteed" is an assurance one seldom hears, these days. My front porch had…read morechronic water issues for years and though I've attempted to fix it twice, the leaking had never been resolved. Nick the Tile Man and Sal worked on my porch this fall with detail and efficiency. What's more, they were timely, responsive, communicative, congenial, knowledgeable, and all around fantastic to work with. I highly recommend them!

I really wish there was a way to give a six star review here. I think most of us have negative…read moreexperiences to report regarding home improvement jobs. Well, this is certainly not one of them. Everyone we dealt with couldn't have been nicer or more professional. Special kudos to Joseph and Manny as they were here doing the work. They showed up on time and took obvious pride in their work. They replaced our shower stall floor and it was done flawlessly. Sadly it seems rare these days to find individuals who are skilled, professional and trustworthy. All I can say is that if you have any kind of tiling job, you will not be able to find a better service than this. Highly recommended.

Great experience working with the SABI Team! They were so efficient, communicative, and…read moredetail-oriented. We spoke to a few contractors but ultimately went with SABI because of Isli's excellent customer service and honest approach. Not sure how it is working with other contractors but Isli was incredibly helpful in guiding us through the material selection and buying process. He got us in contact with trusted suppliers and worked directly with us to ensure we understood all the steps. We renovated both the kitchen and bathroom at the same time and the SABI team was able to tackle both jobs in parallel with ease. The team moved efficiently and kept true to the proposed timeline. Their dust management protocol was on point and left our apartment in near-perfect condition once the team had finished. The quality of the materials and the build led to a very beautiful result we could not be happier with. The SABI team are true professionals and craftsmen. Highly recommend working with Isli and the SABI team!

They came to do an estimate, then I never heard from them again. I followed up after ten days and…read morethey said I'd have it that day. Never heard back. If you choose not to accept a job, because it's too small or not luxury or whatever, be honest and let the client know. Don't waste our time lying about a quote that will never come.

Andrii and his father Ivan are EXCELLENT. From the moment I've reached out to them, they were quick…read moreto respond, professional, and helpful in finding solutions. They came to help restore the wooden windowsills of my apartment which are significantly sun and water damaged. I had called several other companies, who had told me that it was beyond repair and needed to be replaced. However, Andrii and Ivan made it look brand new. When it came to their work - they were efficient and absolute perfectionists. They even brought a fan and vacuum to assist with clean up and hasten drying. The photos speak for themselves. They also helped me regrout my bathroom floors and resilicon my tub. It was moldy, rusty, and broken before, and their work was exceptional. They also helped me hang up a few new shelves, which breathed new air in my place. I am beyond pleased with Andrii and Ivan's work, I am glad to have found them and they will be my go-tos going forward. 10/10 recommend

Very professional company. Did an excellent job on the repair. I can't even tell that I had a hole…read morethrough my ceiling. Clean, neat repair. On time for their appointment. Can't say enough good things about them. Highly recommend.

This review is based on customer service and interaction with the company, I did not end up going…read morewith concrete floors. Shay is in incredible crafts men who is very knowledgeable about his line of work. He came to our appointment/consultation prepared, with samples and images to show us for reference. He was also extremely responsive and on time. He answered the phone whenever we call with questions which is greatly appreciated within this industry. PEC definitely do high-quality flooring work and they are also great at providing fantastic customer service. We will definitely be keeping them in mind for any future concrete projects. And as a personal note - if you are considering concrete floors, definitely consider this company because they are passionate about their job and specialize in it but most importantly they value customer service and customer satisfaction - meaning they respond to you and take the time to listen to what you want. Overall we had a great experience with Shay.

I called PEC floors, based on their positive reviews on multiple "review" websites, to do an…read moreepoxy/flake floor topping on my Brooklyn basement floor which was just old raw concrete. Their communication, Jonathan especially, was excellent, throughout the job (thanks Jonathan and Shay). Their price was fair and the work was done on time, on budget and in a professional manner. The basement looks great. The color flake we chose was "Cabin Fever", 2020 appropriate, LOL. Pics included.

G&G tub and tile was great. After some research, I saw that they had a number of good reviews…read more While skeptical at first, they came and completed the job without any issues. I would recommended them to rfglaze your tub. Note to customers- be ready for a strong odor. You will not be able to vent your bathroom the first 24 hours while the glaze dries. And it took several more days after to reduce the odor. Further, there was a light dusting in all surfaces that needed a wipe down.

We had a Great Experience with G&G. We hired them after an independent contractor did a poor job…read moreof reglazing our tub. They were quick , responsive and very reasonably priced. I recommended to a friend but unfortunately, they lived outside the service area. Sad for them but we are very pleased with our reglazing job!!

If you are lucky enough to have landed on Grout Pros' NYC Google listing, please do yourself an…read moreimmediate favor: stop stressing, end the analysis paralysis, step out of the panic loop and contact Elizabeth and Daniel ASAP. The universe is positively intervening in a way you cannot even fathom right now. I say this because I was YOU less than 48 hours ago. My nightmare started when I hired a "contractor" through TaskRabbit with 600+ five-star reviews to fix and paint a peeling bathroom window along with some regrout touch-ups. Straightforward, right? Well, on Day 2 at 6pm on a Thursday, less than 72 hours before my guest's early Sunday arrival, he scurried away mid-job and left the window's wood and metal frame in worse condition than when he started. He used a chemical paint remover that compromised the surface, then left when things got complicated. No referral. Just a "sorry" and out the door. Now I had less time, a worse problem, and no clear path forward. Enter NYC Grout Pros. Elizabeth initially told me they were booked until Monday, which I understood, but once she heard my timeline, she led with empathy and assured me she and Daniel would make Friday work. It felt like a miracle! I went to sleep knowing I wasn't alone. Friday, Daniel arrives around 2:30pm, and what struck me immediately was how supported he was by his team. One of his colleagues--on THEIR day off--came by just to deliver tools and materials he'd need. That level of coordination and sacrifice, especially under pressure, is rare. What Daniel walked into was no longer simple. The wood had been compromised, sanding was difficult, and the timeline ruled out conventional approaches. He assessed everything calmly and made a critical call--the current path wouldn't get this done in time. At 5pm on a Friday, without hesitation, he drove nearly two hours through West Village traffic to his shop in Westchester to custom cut wood for my window and source the right materials to actually solve the problem--not just patch it. He then drove back into Manhattan, arriving around 8:30pm, and worked until 11:30pm. And, true to his word--came back by 10am the next morning, on a Saturday--HIS day off--and a day where he had meaningful personal commitments, and still worked until everything was completed to the highest standard. The Result: the window was fully repaired, the grout issues were smoothed out, and the bathroom was spotless/usable. I was able to keep my promises to my guest because of Daniel. But what impressed me most is who Daniel is as a person. He is not only exceptional in his craft--he is an even more exceptional human being. I was under pressure. I had already lost time and money. I was dealing with someone else's poor judgment. And Daniel kept reassuring me: he was on my side, he wouldn't abandon the project, and he would get it done. Although I was a complete stranger--one of millions of people in NYC--he treated me like a longtime friend he was willing to move mountains for. And boy did he. He never made me feel like a burden or like he'd been stuck with a bad job. There was also a generosity of spirit that permeated his work. My partner had ?'s about installing new flushmounts, and Daniel took the time to coach him through an example so we'd feel confident doing it ourselves. One micro-moment spoke volumes. After hours of driving and working late, he still cleaned thoroughly--bathroom spotless, tools neatly placed. As we walked out, he noticed dust from his boots in the hallway and instinctively dropped down to clean it, saying he didn't want to leave the building that way. That level of care--at the very end of a long day--is not something you can fake. I also appreciated how highly he spoke of his team, especially Elizabeth. It's clear they are a close, experienced group that genuinely support one another--and it shows. What they did for me went far beyond fixing a window. Hearing "I got you" felt like 1000 pounds lifted off my shoulders--I've found my dream creative partners and I know I can trust them with any project moving forward! And so should you!

Grout Pros NYC just completed regrouting the lining around my bathtub, and I couldn't be happier…read morewith the results! Daniel did an amazing job restoring the grout, and the difference is incredible. He and dispatcher Elizabeth were both professional, friendly, and a pleasure to work with. Thank you, Grout Pros NYC, for the outstanding service. I highly recommend them to anyone looking for quality grout restoration!

Miguel and his hard-working colleagues renovated our galley kitchen. They were communicative and…read moreresponsive throughout the process. They worked with us to determine exactly what we wanted. I trust them and would recommend them.

Fantastic quality work! I couldn't ask for better renovations. They did work on my bathroom and…read morekitchen and got it done super fast. They were super detailed and Miguel had really good ideas for both of them, saved me getting an interior decorator lol. All for a pretty good price!

Thank you for your excellent job, J&S Mex Renovations, Inc., renovating my kitchen. The time and…read morethe details to make sure I am 100% pleased. I will go to hire you again in the future.