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    Exceptional Emergency Center

    2.8 (9 reviews)

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    3 months ago

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    1 year ago

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    5 years ago

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    2 years ago

    poorly staffed, lack of experience, old building, out of date equipment, I wonder why nothing has changed here over the years?

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    3 years ago

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    Hospitality Health ER - Tyler, TX

    Hospitality Health ER - Tyler, TX

    4.4
    (52 reviews)
    3.0 mi

    Hospitality Health ER is by far the BEST ER I've ever been to. I have worked in healthcare for over…read more17 years and with over 9 years working in ER I can truly say the care here is UNMATCHED! They really are doing it right. They have studied the ER experience from the patients perspective and have managed to create an environment and overall experience that tailors to the patients needs and promotes wellness physically, mentally and emotionally. Every detail is so intentional from the waiting room that looks like a hotel resort guest check-in lobby to the food and drinks they provide if you're hungry. There were Patient Advocates that made rounds about every half hour to see if we needed anything. They passed around dinner plates, dessert, wellness juice shots and even provided me with a Hospitality Health ER blanket to take home. Not to mention upon discharge they provided me with a parting gift! The staff were prompt to take us right away into a room and immediately began to start my workup. There was no wait, which is unheard of for an ER visit. All the staff were so warm, compassionate and accomidating. WOW they really knocked it out of the park and I'm beyond impressed. Having just moved from CA I am seeing that "southern hospitality" really is a thing and the care you recieve here is true to it's name! This is definitely the only ER I would ever visit from now on.

    Hope I never need them again but if I do that's where I'll go hands down. Three thumbs up. CLEAN…read moreGREAT STAFF EASY TO DEAL WITH

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    Hospitality Health ER - Tyler, TX
    Hospitality Health ER - Tyler, TX
    Hospitality Health ER - Tyler, TX

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    Tyler Complete Care

    Tyler Complete Care

    4.1
    (22 reviews)
    3.2 mi

    This is the BEST and the MOST AMAZING urgent care you can ever receive. The front staff, every…read morenurse you encounter, all of them are amazing. You will not find a kinder and more caring staff than TCC. We live in the area, and unfortunately I am severely immunocompromised. We never have walked in when we were met with anyone who was anything less than amazing, kind, and willing to help resolve whatever was going on until I could see my PCP. They have even gone so far as to call my Dallas neurologist. 10,000 stars for this amazing team! We love Dr. Ro, Dr. McD, and everyone else! Do not go anywhere else!!!!! You are in the BEST hands here!!!!!!!

    STAY AWAY. These people not only do not accept insurance, they refuse to give you any records…read morewhatsoever of the care they supposedly deliver. You will not be able to submit any records of your treatment to your insurance company because they will not give you any. They will charge you hundreds and hundreds if not thousands of dollars for a couple of hours of "treatment" and then refuse to give you any record of it. When your insurance company states that your treatment would indeed be covered if a patient submits records, this outfit upon insistence will send you only an "encrypted" message that supposedly contains the records, however you will be unable to open the message DESPITE MULTIPLE ATTEMPTS and will thus have no idea what it says. This is clearly an attempt to obscure whatever so-called "treatment" was rendered and is nothing but a cover-their-asses tactic. I have never encountered such disgraceful, appalling, shameful business ethics or a more hateful business operation in my many decades of life. STAY FAR FAR AWAY.

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    Tyler Complete Care
    Tyler Complete Care
    Tyler Complete Care

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    Integrative Health Matters

    Integrative Health Matters

    2.8
    (5 reviews)
    2.0 mi

    Oh my god - so unprofessional and rude -…read more 1. 'Liz' mocked me for not finding the paperwork I needed to fill out on their website..... 2. She made it a point to emphasize multiple times, - 'IF, that's IF, we decide to take you on as a patient,' ... 3. then she hung up on me when I mentioned that I had actually ended up finding a different clinic to go to sooner, while waiting for her, Liz, the new 'patient coordinator' to call me back. (Even though I was still interested in booking with a FM doctor.) Their website looks fancy, but there's something seriously wrong with the humanity at this clinic. Steer clear....

    I feel like I need to update this review just in case anyone is seeing this as a current item and…read morebasing any opinions on it. While we did receive excellent care from Dr. Carmack we regret that she is no longer at this practice. I spoke with a dietitian who previously was connected to IHM and she says the whole place is different now than it used to be. This is because they now are accepting insurance and the insurance companies control now. She left IHM as well. This is sad to hear because even though we ended up with a huge debt from the treatment we received here because the insurance would not cover it, it was the most effective. In the end I guess the dollar won out and a highly effective practice was squashed by the controlling insurance company.

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    We use our teaching kitchen to show you easy and healthy recipes.
    We use our teaching kitchen to show you easy and healthy recipes.
    A view of our teaching kitchen and table.
    A view of our teaching kitchen and table.
    The upstairs yoga space.

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    The upstairs yoga space.
    Walgreens

    Walgreens

    1.7
    (28 reviews)
    2.4 mi
    $

    My wife and I have been using this Walgreens for quite a while. We began using this particular…read moreWalgreens because of the customer service originally. Even though it's location is nowhere near convenient for us. We might be done here. The reactions we received in the pharmacy department tonight were very disappointing. I had ordered a prescription and had evidence of it on the app on my phone. The attendant looked at me several times as though I were from a different planet. She clearly thought I was out of my mind...even though I had called in my prescription and received confirmation via email and text. My wife asked the pharmacist for assistance on over-the-counter medication for one of her children. The pharmacist had a suggestion and gave us a general description as to where this item might be in the store. We had a stocking clerk helping us for quite a few minutes and found nothing. Finally, the pharmacist came out and it took her all of 15 seconds to find the item. Hope this place returns to the great customer service we started going there for in the first place.

    I arrived in line at the pharmacy drive thru with two cars ahead of me, 15 minutes before they were…read moresupposed to be closing for a meal break at 1:30pm. As I pulled up to the window it the clock had just clicked 1:27 just as I let out a sigh of relief that I'd made it in time, the extremely cranky lady closed the curtain on the window and threw a sign up in my face saying closed for a meal break. I proceeded to press the call button. The lady then opened up the curtain, picked up her phone and told me they were closed for a meal break. To which I responded that I'd just driven twenty minutes to get there and reminded her that it was not yet 1:30, not time to close. With a blank stare she replied "no sir it's not quite 1:30 but it will be soon" hung up her phone and shut the curtain in my face for the second time. By far the rudest I've ever been treated by anyone in any business. I typically avoid this pharmacy because they rarely ever get my prescriptions filled within 48 hours of the dr sending them in. Even when I'm notified that they are ready for pickup I have waited in the drive thru (unable to get out of line) for over an hour and 15 minutes. I've had prescriptions come up with "delayed pharmacist reviewing prescription" for a week with no one ever contacting me to inform me of the problem or doing anything about it. I will never do business here again and suggest anyone who expects prompt quality service to seek it elsewhere as this location has let me down every single time. If could leave 0 star ratings I would.

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    Walgreens
    Walgreens
    Walgreens

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    CHRISTUS Trinity Clinic Urgent Care

    CHRISTUS Trinity Clinic Urgent Care

    3.3
    (9 reviews)
    58.5 mi

    I brought my mother to CHRISTUS Urgent Care in Sulphur Springs after she slipped and fell and was…read moreconcerned she may have injured her knee. Unfortunately, the overall experience was very disappointing. From the moment we arrived, Christy at the front desk was rude and unprofessional toward my mother. That kind of attitude is unacceptable, especially when someone is already hurt, worried, and coming in for medical help. Heather, the nurse who took my mother's vitals and asked what brought us in, was kind and professional, and I do want to acknowledge her for that. The visit became even more frustrating when the nurse practitioner came in and told us they did not have an x-ray machine on site. We were also told he would not order an MRI or outpatient imaging for her knee, even though it was Saturday and her primary care physician's office was closed. We were not expecting miracles, but we did expect a more helpful plan, better guidance, or some direction on how to get her properly evaluated. I understand that urgent care facilities have limitations, but patients should still leave feeling like their concerns were taken seriously. Between the poor front-desk experience, the lack of imaging availability, and the lack of helpful next steps, this visit left us feeling dismissed and frustrated. Based on this experience, I would not recommend this location. What made the experience even more frustrating is that we later found another urgent care that was willing to evaluate the injury further and help with imaging options. That tells me we were not asking for anything unreasonable -- we were simply trying to get proper care after a fall.

    $120 just to walk in the door then by the end of our 5 min app walked out paying almost $190…read more Our 6 month old Son has a sore on his mouth and was told to keep using the cream we were already using. Told them he has a bad cough and they ignored it. Front desk lady was very short with us when we called about the wait time. The wait was very long with only one other person ahead of us.

    Exceptional Emergency Center - emergencyrooms - Updated August 2026

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