Made an appointment online for last week. Paid my $50 deposit. On the morning of the appointment…read morea lady called to tell me I was not on the schedule and could we make another appointment. That appointment was for today, 5/19/2025 at 12:30. It is now 2:00 and no one has shown up. I've called the office twice, went to voice mail each time, left name and number - no response. Sent an e-mail 40 minutes ago - no response. Do NOT recommend Prime Time Mobile Detailing! I will be working on getting a charge back on my $50 deposit. After posting that... drove up to Harris Teeter for some dinner fixings around 4:15. When I got back home saw a van sitting in front of the house and a guy talking to my wife on the porch. Seems he was the man from the detailing company. He apologized for the "miscommunications"and said my appointment was shown as being at 2:30. There was no "miscommunication!" I had received several texts from Prime telling me my appointment was, in fact, 12:30. I had also called them, as stated above, twice as well as emailing. The was no "miscommunication" - there was an absolute lack of communication on their part. And even if my appointment was at 2:30, it was now 4:30. I told the gentleman I would be having the work done by someone else and had already gotten my charge back from the bank.

Scheduled an appointment online, received confirmation emails and text, they never showed, tried to…read morecall and it went straight to voice mail. Voicemail box was full so couldn't leave a message. If you book online they require a $50 deposit. Don't waste your hard earned money.

These guys were absolutely AMAZING. They were incredibly professional and accommodating. I was the…read morelast car of the day for them - they didn't even start until 4:30p and they stayed until almost 8pm (without complaining once) to make sure every last little detail was covered - which is saying a lot since my car was covered in "shotgun tar." My car has never looked better! Nick was the contact person. He made it easy to schedule an appointment; he actually called when an earlier appointment date became available; they arrived promptly and on time; and he followed up with me the next day to make sure everything was good. These guys were true professionals. I would recommend them to anyone and everyone and will definitely be doing business with them again!

I'm just so impressed by the quality of the job they did. They really listened to me when I asked…read moreto not use any products with a strong smell due to sensitivities I have and the result is incredible. Every single inch of my car is absolutely spotless and looks brand new -- from the tires to under the seats, no spot was left untouched (and uncleaned!). The prices were very fair and they even talked me down to a cheaper package when I was discussing my needs with them. I would highly recommend this place.

Wow! I'm blown away by the fantastic job they did on my Acura MDX's headlights, which were really…read morecloudy and needed some serious attention. The whole experience was great from start to finish--very professional and reasonably priced. I'm definitely coming back for a full detail service soon. Thanks so much!

One thing I appreciated was how they kept me updated throughout the process. They let me know when…read morethey were finishing up each step, which was nice. They're also mobile, which made it really convenient since they came to me with all their own equipment, including a water tank. Overall, I'm happy with how it turned out and would use them again.

Brian was very responsive and helpful! He did a great job at getting rid of all of the accumulated…read morepet hair and grime in our SUV. We would recommend Brian, and will definitely be calling on him to keep our rides looking like new!

Brian did a great job! Will call again for regular car detailing. Good value and personable.read more

I recently had front bumper work done in my 2021 Honda Civic. After being quoted a price that was…read more3-4 times as much by the big guys that dominate the area, I founds Slicrics. The price was extremely reasonable, Ricky gave the quote quickly and then less a week later, the work was done. My car looks like new, and Ricky was very easy to work with. He responded quickly to questions and even accommodated my request to drop off the car the night before. I would 100% use his services again and recommend him to anyone who needs body work done!

They paint matched my spoiler for my 2012 mustang. perfect color match and great turnaround time!read more

Very surprised with the results of my car after their full detail. Looks like when I first…read morepurchased it again !

From the owner: Mobile, Convenient, and Quality Detailing Services.read more

Washnwerk damaged my car and verbally agreed to cover the damages. When I sent them the quote for…read morethe damages a few days later, they denied responsibility and denied ever offering to pay for the repair. Multiple other customers reported similar problems with Washnwerk. Here's what happened: I brought my car in for a window tint and picked it up to find damage on the rear driver's side of my vehicle -- white paint transfer and my light blue paint scraped off. When I discovered the damage, the manager, Garrett, acknowledged it looked like a white car had hit my car and verbally agreed to cover the cost of the repair. My partner witnessed this interaction including Garrett saying "We'll cover the cost of the damage because I don't want you to leave here feeling like we screwed you over." I did not file a police report that day because I trusted his word. I included a photo of my car that I took immediately upon discovering the damage. Upon sending him the quote for the damage, he claimed his employees denied causing the damage and that his ring camera footage showed nothing happened to my car. But that footage was conveniently deleted before anyone could review it. He also denied ever promising to pay for the damage. Because I trusted his initial commitment and didn't file a police report right away, I lost the opportunity to have law enforcement review that footage; law enforcement said they would have confiscated the footage the day the damage was discovered if I had filed a police report. I inspected my car for bird droppings the day before dropping it off at Washnwerk and a witness can confirm they didn't see the damage before it was left in their care. I am now stuck with a $1,000 deductible on a property damage claim for damage I am certain occurred at this business. I looked over the reviews left for Washnwerk on Google and found 6 other reviews describing damage to customers' vehicles such as exterior damage and new stains in the interior. In every instance, the customer reports that the damage was never remediated or at least doesn't mention any remediation. Washnwerk commented on one of these reviews claiming they wanted to make it right, but the customer didn't update their review to confirm any remediation had happened. One reviewer reported the exact same experience as me -- an initial offer to pay, later retracted. There are screenshots of these reviews below. I'd hate for this to happen to anyone else. Please choose a detailing company that stands behind their work and takes responsibility when something goes wrong. If you've had a similar experience and haven't shared it yet, please do share.

Garrett and his team provided great work, Excellent service, and detail on my vehicle! Quality…read morework and attention to detail! Friendly and professional customer service. Don't hesitate to give them a call if you're in need of a detail and added service on your vehicle.