Man, as a client of Edgar's for over 6 years I would expect better customer service. His customer…read moreservice has really went down the drain. I usually don't write bad reviews but considering I'm out 500$ for a ceramic coat, I need to spread awareness.. here's my experience.. I've had Edgar work on my vehicles since late 2019, and up until today I will no longer be using him. I've been very loyal to him and his business as he really does great work (even still today). But unfortunately his communication, and customer service skills are lacking big time. And as of late I feel very betrayed by his business practices. So just for reference I had spoke with Edgar about getting my jet skis ceramic coated in late February/ early March when I got my truck ceramic coated by him. So we set a rough date, and he gave me the pricing. I agreed. I hit him up on IG on the 15th of March because he had an opening available for the 16th. He asked if I could front him 150$ of the overall 1000$ total to buy marine ceramic coat product. I sent it. He shows up around 6 pm and starts working on the first ski. Finishes around midnight and say he will be back to finish the second ski the next day. Fine no problem. So I end up making my first mistake, paying him in full for both skis. 150+remaining 850$. Well that's where it started going downhill. Reschedules, no call no show, no responses, unkept promises. My time is very valuable so I can't afford to do this for MONTHS on end. So by April 19th after many missed appointments and reschedules I asked for a refund. He called and explained he didn't have the money anymore. Ok I'll give him a reset so we reschedule. So 3 months later after more reschedules and missed appointments along with our time frames not aligning I'm calling him out to do the right thing. Send me a refund so I can get someone else to take care of me. There is way more to this story but I will leave it at that. Please be cautious when working with Edgar as he hasn't been great as of late, make sure he does the work before you pay him, and don't put up with getting rescheduled and pushed aside when there are many other people out there that could use the business!

Service requested : Ceramic coating Quality :…read more Value : reasonable as the car needs good care. Fast, $$$, reliable. Thank you. Will be referring family and friends .

Amazing job! My car looks brand new after the detail, inside and out. They got into every corner,…read moreremoved stains I thought were permanent, and the whole process was super easy and professional. Highly recommend!

Gentlemen was very knowledgeable and was able to remove certain marks off the vehicle. He was…read morethorough when explaining the benefits of the different products. Everything was easy and to the point. I have already recommended to family and friends. Worth every penny!

Very professional service and for an extremely reasonable price. Not to mention my vehicle only…read moretook a few hours to complete. You can easily pay 2-3x as much for a sub par job at some dealership and leave your car there for two weeks. Dustin is very knowledgeable in his craft and will have your car looking amazing for years to come. Ceramic coating makes car washing a breeze and is a no brainer.

My headlights were in bad shape after 6 years in the High Desert weather and countless drive…read morethrough car washes. Oxidation, yellowing, fog, and swirls from the car washes amd harsh Desert weather had my truck headlights looking old and worn out. I tried a at home kit from Amazon that helped with the oxidation, but left terrible streaking because of the swirling due to the automated car washes. I felt so defeated. I found Pro Detail and Auto Spa on Google and read the reviews. I made a few calls and Roger Jr. gave me a excellent quote. It was about half of what another place wanted to charge. I set up the appointment and took her in. Roger Sr. Took a look at how terrible they were, but he was not hesitant to honor the quote I got over the phone. Bottom line is that this buisness was awesome. My headlights look brand new. As soon as you walk in you will see awards and accolades given to this business from all sorts of institutions including CONGRESS. Can't go wrong here. I already plan on bringing my truck in for paint restoration and protection. The price quoted for that service is unbeatable.

Excellent customer service. Quality products with years of experience. The best paint correction…read moreand ceramic coating in the high desert. My Tundra has never looked better. This was my second visit to this business. They just do excellent work. Window tint was great. Vinyl wrap turned out awesome. I highly recommend this auto spa. Thanks

Look no further! my car looks brand new. :-) Fantastic…read moreexperience from start to finish. My car looks spotless, and you can tell he takes pride in his work. I'll absolutely be a returning customer and look forward to using his services again!

He did an amazing job in my husband's truck. The interior looked like a new car. We have 3 dogs…read morethat we take with us when traveling and he cleaned up all that dog hair and window nose art. The outside is so smooth and brought back that beautiful shine too.

NEVER HAD WORSE CUSTOMER SERVICE. THEY MUST BE RICH BECAUSE THEY DO NOT VALUE POTENTIAL CUSTOMERS!…read moreTHEY ARE NOT INTERESTED IN ANSWERING YOUR QUESTIONS OR ADDRESSING CONCERNS AND IF there were a way to add a 0 star review I would leave them that score. I wasn't even able to be serviced because the low IQ person on the other side of the text messages wasn't good at reading or reading comprehension one of the two and even worse at customer service. So to start from the beginning I contacted executive after visiting their site. The website offered several packages for their detailing services with prices ascending based on the size of the vehicle (ie. S $100, M $140 L$160 Xl $200 these aren't the actual prices but just so you can have an example how the pricing was presented). I contacted them with the intention of getting my own 2 vehicles detailed and attempting to understand their pricing scale (since there were no information as to what qualified a vehicle as s, m, l, or xl) so that I could refer my mom's county transportation business to them for more business. I started by asking about my personal vehicles at which point the person on the other end made me aware that my MINI VAN was considered XL at which point I was shocked not because the price wasn't good because it was just a $20 difference between the L and Xl but I felt it was astounding that a mini van would be charged the same as a 16 passenger van. So asked the person on the other end what vehiclea are considered what size (again so I could give clear estimates on pricing to my mom for her business fleet which I was dilute to explain to him/her). The question was met with irritation for me even asking saying that most people dont own 16 passenger vans so that would be considered a xxl vehicle (which wasn't listed on the website). I explained once again that I wanted to get my personal vehicles detailed but I just needed solid pricing standards and listed the types of vehicles we had for the fleet to let him know why I was asking for the information. once again I was met with hostility and confusion so I explained to him why we wernt on the same page about everything and they still wernt able to comprehend and grew even more hostile and told me that I would be better suited to go to another local detailer (declining both my personal and future business) I WAS SHOCKED. You refuse business to a person because that are asking for clear pricing guidelines? After that it all felt super fishy and scammy. If you are a serious business that is on thr up and up with pricing you should not be refusing business because someone asks for solid pricing guidelines. I am also an entrepreneur so I understand quotes are not hard prices but they should be consistent base prices for sure. I expressed that I would be yelping the business and showing the screenshots and their response was basically eff off. So I did as they suggested and contacted elite and was met with a speedy response, they answered all of my questions and offered excellent customer service and gave me details on how to book! I say that executive said it best. YOUR BUSINESS WILL BE BETTER APPRECIATED AT ELITE! When a company tells you who they are believe them. DO YOUR BUSINESS WITH ELETE. SUCH AN AWESOME COUPLE. UPDATE! As you can see by the comment he left below the professionalism is lacking. Can't take a question about pricing or constructive criticism and can't understand his role as a business owner the first of which is that HE should be the one that is providing good customer service. I AM BY NO MEANS BROKE SO I DIDNT HAVE A PROBLEM WITH PAYING AN EXTRA $20! Who cares about $20 as everyone can see I was truly trying to get solid pricing for a fleet especially since I said I still wanted my personal cars done. This guy acts like he hasn't heard of multi vehicle discounts which is reasonable to inquire about when getting about 10-15 vehicles detailed at least once a quarter. I don't know once again can someone say LACK OF READING COMPREHENSION! The venom this guy is carrying is real. So since I'm a Christian I will do what's right and pray The Lord fixes wherever the owner is hurt that's causing him to not see himself clearly and I will also let y'all know I'm a lot of things but a liar is NOT one of them everyone around me knows it's my blessing and my curse so when I say this business is unprofessional believe your eyes and my word.

Scheduled appointment to get truck detailed as well as my motorhome. I had to cancel the motorhome…read morebecause I knew it would probably take awhile and I had to run errands and handle stuff with my kids distance learning. I still wanted the truck done. I never got contacted the day before or the day of to confirm he was coming. No follow up whatsoever. I used them before on my old fifth wheel and truck and spent over 600+ on detail, interior shampoo, RV roof reseal, wax, etc. I don't know what happened this time. I'm sorry I do not recommend anymore based on his unethical behavior. Follow up would have been appreciated. Unprofessional and unreliable In my opinion. Update later that evening: So I get texts from Ryan saying if I ever got a confirmed appointment. No I didn't sir. Read the original review. I said I scheduled an appointment and you confirmed Friday is a good day. So when scheduling I make the assumption I need to make time available and the person I am scheduling the appointment with will make some time for me as well correct? I stated exactly what happened. No confirmation or follow up. He responds by calling me a loser and threatening to post text messages showing I did not have a confirmed appointment. Here are your screenshots sir. Shows this company's professionalism and attitude towards an honest review of what happened. Shows what kind of business and the person who runs it. I was professional and cordial throughout the texts and he responds by calling me names. His rebuttal below calls me a tire kicker and what not and he even has the gall to post my cell phone number, address, and warns fellow detailers . Okay sir. Very unethical and disturbing. Also against Yelp guidelines. He actually posted my street address and deleted it shortly thereafter contradicting his statement of not knowing where services would be rendered. He knew my address because he serviced my fifth wheel before. Actual service also means scheduling for service. A simple call or text saying he missed the appointment or he did not want to service my vehicles because I am a "tire kicker" would have been fine with me but name calling, threats, and posting personal information was Ryan's response. The only response to my text if he was coming was received after this Yelp review. Funny how he didn't have the time to shoot me a text, but has time to respond to my Yelp review immediately and post personal information. I understand he services many people including individuals, businesses, government agencies, local Fire and PD, Federal government, even boasts of servicing Air Force 1. In my opinion, this is a cause for concern when dealing with this business and an owner has no regard for client confidentiality.

Xpro detailed my car while I was at work today. I have 3 kids and my back seat was JACKED up lol…read more Xpro got my car looking like I have not one child!!!! Hahaha all jokes aside, I believe it was Carlos who detailed my car. I hope it was because reading the previous reviews before I wrote this and how great they were I forgot the gentleman's name. (Confirmed it was Carlos) But really good service. I was originally recommended and so when I finally needed the detail I called in. I wasn't expecting being lucky enough to get a same day service as I know that's usually unlikely! I Highly recommend this business! Definitely will be returning! Thank you so much Xpro!

We met Carlos while he was detailing cars in our neighborhood. He stopped by, gave us a quote and…read morewe ended up having ceramic coating on three of our vehicles. All of the work was done at our home which made it very convenient. He did an excellent job, he's very courteous/professional and we are very pleased with the end result. I would highly recommend using this company - XPro Auto Detailing/Victorville.

Best detailing services I've ever had They're super friendly…read moreand made my car look brand new. Would highly recommend

Made appointment with Jeff over a month ago. Today's appointment came went with Jeff being a…read moreno-call/no-show. I should've known, as it took him 5 days to confirm the appointment with an "oops, i forgot to hit send". I've called and texted 4 times with no response since last week just to re-confirm todays appointment. I've had better luck chasing my own money down. Just sad, as he came highly recommended......