The plastic front bumper on my car was falling off because the screws had dislodged after scraping…read moretoo many curbs. The screw holes had completely ripped out. I walked in an hour before close on Friday and they said it would be no problem to lift the car up and add some new screws. They gave me a call to say it was ready about 45 minutes later. Looks great! Very friendly service too.

The worst experience of auto body repair ever. Poor customer service. Did not return calls to us as…read morecustomers or our insurance. Jan Williams need a few years in a customer service class setting as her customer service skills is absolutely the worst I've ever dealt with my entire life. Cliff's is not much better. Do not take your car there if you have body and mechanical needs because they do not have the skills for both. They do get one star for body work but it only took them 4 months to get my car repaired after hitting a deer. When I finally got my car back the dash lights lit up like a Christmas tree. They failed to fix the hood latch which would caused my anti-theft and car safety features to be disabled. I you tubed the fix and took it back to them to repair. Then the emissions light came on and Cliff kept it all weekend just to reset the light and send it back. He finally said "I'm, not a mechanic!", ok fine but did it have to take 4 months for you to tell us?? Our insurance agent was able to get us in to a Honda service center and complete the fix on our car. Had they been honest from the get go about their mechanical skills we would have arranged for the fix but it took 4 months to finally get answers. Let me be clear when I say they are rude and not customer oriented. They say they stand by their work but I wont' take that to the bank or advise anyone to take a damaged vehicle to their shop. After the entire ordeal they never offered anything from a cup of coffee or even an apology. The old saying is when you get good customer service you tell a few people but when you get bad service you tell 12 or more. I've told everyone I can to steer clear from this business when you have a severely damaged vehicle. Lesson learned for me that's for sure.

Still having problems with my truck . How ron keeps this guy in business. There must be a ton of…read morelittle jobs because they sure have trouble with completing really hard jobs like engine replacement on a 95 silerado 350 . Watch out all these shops know one another so if you give a truthful review you will be blackballed . Myself it means more to me people know . 4 different engines have been installed in my truck payed exactly what was quoted and proplem after problem . Truck broken into . Filed report. These people kept my truck more than i did . The truck went into the shop for the first time november 2022 still wish id never take my cherry silverado to these people . After the engine replacement i wad supposed to have a great old truck that my son or daughter would love like i do . Pityful .

They had my vehicle for over a week, I had to call several times to try to get an answer on what…read morewas wrong and when it might be fixed. Was told after not having my vehicle for 11 days it was ready and they found nothing wrong with it but when I got there to pick it up they had the hood open and said it threw a code (the same problem it had when I dropped it off) and they wouldn't be able to get the part to fix it for a couple of days.

Reliable affordable. Timely work done, honors their guarantee on repairs…read more Would recommend them definitely send to be the most modern knowledgeable shop for many miles. Professional

Costco found a nail in my tire and said the nearest appt time would be 6 hrs away or the next day…read moreat 5:30 pm. Started looking around and decided to try Larry's Automotive. They said they would look at it for me and be able to repair it while I was there. When I got there I was amazed at the amount of vehicles located around the bldg and figured some were waiting for parts. There were three people working the counter when I got there. The guy I talked to was very courageous and friendly. Checked in and sat in the waiting room for about 15 minutes when he came out and said he had good news. He had the nail in his hand which turned out to be a screw that was ground down and said it had not penetrated the tire with no damage and no charge, he gave me my keys and I found my vehicle parked directly outside the building. I definitely will be back if I need any repairs later on. I have lived in Newburgh for three years and I'm in my 80's. There are a lot of horror stories out there about rip off's and I suggest you check out this place. I feel confident about getting a fair shake here.

I got my car serviced today at Quality Automotive. My granddaughter was thrilled to see what they…read moreleft in her carseat. A very cute, cuddly stuffed bear was securely placed in her carseat with the seatbelt across its legs. She squealed when she saw it was wearing a little white shirt with Quality Automotive written on it. This nice gesture made her day, and she talked about what she should name it all the way home. Thank you, Will!

I have been a happy customer of Quality Automotive for over seven years. They have kept my older…read morevehicle in great shape. They have always fit me in during last minute car emergencies and they are great to work with. I have recommended to family and friends.

I don't know what happened this time around. I have had several vehicles repaired with no issues at…read morethis shop. This time, I damaged my truck and took it in for repair. The gentleman told me it would take 2 weeks before they could begin work. I didn't receive my vehicle back for almost 7 weeks. The panels on the front of my truck don't line up, which is relatively apparent. My driver's side window has deep scratches from the accident that were not addressed. When it was time to pick up the vehicle, I was informed that the windshield had not been installed. This took another two days. I have to be perfectly honest: I don't care how they put the parts back on.....the truck is not the same. I am going to take it to another shop for an evaluation of the work performed.

The guys here are AWSOME! I was so impressed by their knowledge and professionalism while taking…read morecare of my SUV. The repair was done well and in a timely manner at a fair price! I would recommend them to even the most discerning customer! Beau and Jeremy were the BEST as was the repair staff!!

They put a clutch pressure plate and throw out bearing in my toyota rava didn't take them very long…read moredid a real good job and was very nice to me

DO NOT TAKE YOUR VEHICLE HERE!! Terrible service. Had transmission rebuilt here, went out in 11…read moremonths, had them replace rear main seal, shift cable and do the "upgraded" parts so it would last longer. When I went back they tried finding excuses not to warranty it. They made a list of things that were wrong like a missing bolt from flywheel, when they were the last one to touch it. They damaged the frame on my vehicle then tried to play it off, like it was something I did.

After 10 years of being a Loyal Hyundai service department customer, we found ourselves in a…read moreposition where we needed to find for a more trust worthy/reliable place for our vehicle servicing needs. After several recommendations for Full Throttle Auto, we gave them a shot and so far after two scheduled maintenance services we have not been disappointed. Their pricing is reasonable, no up-sell pressure, and quick service turnaround. Highly Recommended.

I've used them for multiple vehicles and for everything from repairs to regular maintenance. Good…read moreprices and good customer service. I absolutely love that they send you a link that allows you to look at everything that they check or fix on your vehicle and you can approve or deny repairs from your phone. It has pictures, explanations and videos of different things with your vehicle, and they follow up days or weeks after just to make sure you're still happy with the service. I haven't had a problem yet and will continue to use their services

Have been bringing my car here for sometime and AJ,Scott and the guys have always been very nice to…read moreme!! Check them out and tell them Tina sent you!!

Lady who answered the phone was rude. She told me that they would have to do a "diagnostics" to…read moredetermine the problem, & that was fine with me. However, she couldn't give me any kind of estimate for the price of a "diagnostics" (nor did she even try) & when I explained that I couldn't just bring my car in without having any idea of what the initial diagnosis may cost she simply hung up the phone on me. I was stunned by her rude attitude & callous way of doing business. I'm a senior citizen on a budget & I prefer to have at least a ball park figure in mind before I make a large purchase of any kind. Very rude first contact with this business that did not promote any kind of trust in this business.