I have been meaning to write this review for a while. I first heard about ExecTech during a talk at a Santa Clara County Dental Society meeting. During that talk, Clayton was able to pique my interest enough to make me inquire about their dental consulting services. Long story short, I am so glad to have met Clayton that night and also so glad to have had ExecTech on my side this past year. My experience with ExecTech has been nothing short of amazing. Our practice numbers have dramatically increased. I attribute much of this success to the guidance from my practice consultant JD. He has helped me to put systems in place to better communicate and motivate my staff. JD has helped me to also analyze my practice more by numbers and less by "feel". We now consistently set monthly production, collections and new patient goals. Year to date (end of September 2018) we have over 850 new patients in and our practice revenue is up over 30% from 2017. In all, I have really enjoyed working with JD and the whole ExecTech team. If you are a young doctor looking for guidance on how to better manage staff and grow a young practice, you should strongly consider ExecTech. It has been a worthwhile investment. read more

Just over a year ago I accepted a position at a dental office in Sebastopol. Little did I know when I was hired that my dental doctors had the greatest gift to give to themselves, the staff and to the practice in general. That gift is Exec Tech. Exec Tech can help you, your doctors and your practice with professional goals and if you choose to use their "gifts" in you personal life will excel in your private life as well. Our consultants are Holley and Mike Graves. We cherish their insight on a personal and professional stand point and our practice is flourishing. We have learned that we can meet our goals, increase production/collections and our doctors work less days. Enjoy life. Hire Exec Tech! read more

I am a current client of Exec Tech. I've been a client for the past 3 years. I've watch my company go from mediocrity to extraordinary growth and profits - all taking place during The Great Recession. When we first signed on with Exec Tech, we had two dental offices that were opened part-time. We had staffing issues, systems issues and our profit margin was such that it would have made more sense to work as an employee than to be a business owner. Fast forward to a year into our contract and Exec Tech was able to resolve our staffing issues, implement systems in place that focused on profitability, while maintaining high ethical standards in our practice. By the end of the first year, we were working less hours but made more money. Our production doubled, it rained new patients, and our collections were consistent. Fast forward to thirty-six (36) months later and we now have four (4) incredibly busy dental offices, our own in-house dental laboratory and the fifth office is due to open later this year. I know with certainty that this did not happen by chance or coincidence. We achieved this level of success because we had the best Coach and Consultant in industry on board, leading the company in the direction of profitability every step of the way. My only regret was that I waited two years into the business before retaining them, thinking that my years of business experience and my legal background could outsmart the recession. It couldn't. I couldn't. But I was smart enough to choose the right business strategists to help turn things around. And the results were more money, less work - the very thing we asked them to structure at the onset of our contract. I recommend Exec Tech Consulting - particularly my consultant and coach Michael Graves & Holley Graves - without reservations, as they've taken my company not only from point A to point B but from six figures in profits, to seven. Charmaine M. Kennedy, J.D. Perfect Smiles Family Dentistry read more

We have been Exectech clients for four years now and could not be more pleased. We have grown collections by over 125% while working fewer hours and have considerably less stress. Magic? No! Systems and processes. Even more importantly, the coaching has meaningfully improved our personal relationships. Issues that were a crisis in the past, are now handled routinely. Communications is much more clear and direct. Mike and Holley don't come cheap but once you get over the initial price, they give you much more than your money's worth. We have always felt that they were both available for us whenever we needed their advise. We have never worked with any other consultants but based on conversations with other practice owners, Mike and Holley are one of the best teams out there. read more

I have worked with several different consulting firms and have learn a bit from each but Exectech is definitely the best one I have worked with so far. Consultants are always available to help and sessions are always informative if you are ready to implement. I worked with Steve and Shannon and was quite happy with both. I do recommend them to anyone who is willing to learn and implement. read more

I was hesitant to hire ExecTech due to the cost, but it has been worth the investment in myself. I have been with the program for 9 months now, and I can say with certainty that I am equipped to be a much better manager. I had always known that there was a better way to go about being a practice owner, but I never had the tools to implement the necessary steps and follow through. Having someone hold me accountable has made all the difference in the world. Private practice has truly never been more enjoyable. read more

ExecTech gets 5 stars from me. Throughout the 30+ years that I have practiced, I have dealt with many, many different consultants -- both as an associate and as the practice owner. ExecTech is so very different from all the other consultants in that you determine your own goals. You are not forced to fit in a predetermined mold of what a "successful" practice is - you define your own meaning of success - whether you want a single boutique practice or multiple locations. And of course, your consultant will work with you to determine your unique steps (in a workable mini-program that is custom-designed so it is not overwhelming) to reach your goals. What will work for me will probably not work for you! I would also like to add that unlike previous consultants advice, ExecTech's methods are entirely ethical (no dishonest patient manipulations). My meetings with my consultant (Mike Graves) is truly the only time when it is entirely all about ME. There is no one else who will listen to me and address MY needs, all the time, every time -- not colleagues, not family, not friends. Every meeting is spent working on my goals - resolving any issue that detracts me from achieving them or just reviewing and reinforcing the successful actions that have resulted in reaching my goals! ExecTech is not your office manager. It is not a referral service. They will support & teach you to create your most ideal practice. read more

My husband and I have been working with Mike & Holley Graves as our consultant and coach for almost a year and a half now. What we have learned from them not only apply to our practices, but also to life. The skills they have taught us not only help us to be better executives, but also better communicators. Mike and Holley have been there for us when we needed them the most, and are dedicated in seeing our practices succeed. read more

I have used ExecTech consulting for over a decade. This is a management consulting firm which will evaluate your unique issues and teach YOU how to handle them...expertly.It works. You will make more money and decrease your stress. What I liked about the program is the emphasis on coaching YOU, the owner/executive on how to handle issues, not just doing things and cleaning things up for you. All aspects of the practice were addressed, not just the hard-core business metrics, but things like staff communication, partnership issues, waiting room aesthetics, and, yes, Yelp. Definitely worth your time/money to receive executive training commensurate with your medical/professional expertise. read more

I have been working with ExecTech for the past 2 years, and it has been a wonderful experience. I own a dental practice and have 7 employees. Before hiring ExecTech, I didn't know how to be a manager of a business - they don't teach you that in dental school. I have learned so much from working with my consultant, JD. He has taught me how to develop a successful internal marketing plan to bring in a steady stream of new patients, how to implement steps to keep my practice growing, and how to stay on top of my financials. Through weekly coaching sessions with my communications coach, Shannon, I now handle issues with Staff easily (rather than dread them like I used to). Coaching has also led to better personal relationships with my parents, kids, husband, in-laws and friends through improved communication skills that I have learned. I now have a very happy Staff and each member knows that they play an integral role in our office Team, and I have the means to compensate them well. I know how to set production and collection goals and reach them. Our production has continued to increase, and I know the steps to implement to make it continue to increase. My practice has grown to the point where I need a bigger space to accommodate it! I have recently purchased a new building to move my practice to, and JD and Shannon have been with me every step of the way throughout the process. The skills I have learned from Exectech will stay with me throughout my career, and the communication skills I have learned will stay with me throughout my lifetime. I cannot thank Exectech enough for what they have taught me. Everyone I have dealt with at the company has been so helpful and knowledgeable - most especially Penny, Clayton, JD, and Shannon. I can honestly say that hiring Exectech has, by far, been the best business decision I have made. It has been worth every penny, and more! read more

We have been working with JD of ExecTech for over a year now. He has been providing us with solid support and great advice through various phases. There are numerous things involved in running a dental practice, from staff issues to dealing with insurance companies, patients matters, marketing, etc.. JD has been continously helping us to focus on areas which need the most attention at any given time and has worked with us to make improvements. JD is always available to answer my questions which I appreciate very much! read more

Exec Tech consulting and coaching are the best investments in my practice that I have ever made. They have not only helped bring out my potential as a person and as a dentist, but they have also significantly helped me to increase my ability to effectively manage my staff. In the worst part of the recent recession I would hear my colleagues complaining that their practices were doing very poorly. Thanks to the Exec Tech program, my practice numbers continued to increase significantly. If you honestly complete the steps on the Exec Tech "mini-programs" you will get the results. My personal consultant is very approachable, and is always there for any issues that come up. Among other things, my Exec Tech coach has improved my ability to gain insight into my patients so that I can better understand them and better help them achieve their dental goals. I have worked with a number of consulting companies in the past and I have never seen one that gets the same level of results that I have have achieved with Exec Tech. I am truly fortunate to have found them. read more

ExecTech is GREAT! I started working with them a few years ago when I was newly hired at Dr. Shirani's practice as the marketing manager. JD and the team trained me on how to effectively market a specialty dental practice in order to increase the number of new patients which in turn increases the production levels. The ExecTech team also trained our staff on how to treat patients to ensure that they have a positive experience while visiting our practice. The knowledge that they provided to us was useful and it actually worked! I've also worked with Clayton and Penny at a few different events and have come to appreciate the knowledge they have in regards to the dental industry. I've seen the team not only help our practice flourish, but also help other practices increase production exponentially. I highly recommend all dental practices to hire them if they're looking to increase their practice reach and increase their production! Thanks ExecTech Team for all of your wisdom and guidance!! read more

I am the owner dentist of a small dental practice in San Mateo. I took over the current practice from my uncle about 11 years ago. I ran into some financial hardships in 2017, and a friend of mine (who's also a dentist and a client of ExecTech), introduced me to Exectech to try to find out what are some of the problems that could be holding my practice back. Signing up with ExecTech probably is the best business decision I have made in the past 10 years. My consultant, JD, was able to analyze my practice professionally, and pointed out many areas that I could improve significantly in. He helped me to write up a very detailed office policy, made me understand the importance of using numbers and graphs in measuring the financial state of my practice, and also thought of ways that could bring new patients into my practice. His in-office training helped my entire staff to feel more interested and motivated in achieving monthly production and collection targets. Our revenue has increased by 22.7% compared to a year ago! Also, the program comes with a year of personal coaching session (my coach is Shannon). I feel more relaxed at home and at work, knowing how to better communicate with my family, friends, patients, and staff. I'm really lucky to have a consultant as dedicated, patient, and caring as JD, who I can turn to whenever I have questions about anything related to my practice. I would definitely recommend ExecTech to anyone who needs a little guidance on how to achieve the full potential of a dental practice! read more

Oh, Clayton. While I appreciate your public response, I would have appreciated a response to my personal email before all of this. We are well aware of the program length and I do not feel that expecting to see improvement after 4 months is asking too much. You've misquoted our production numbers in an effort to save face. I understand. At that time, May was our biggest production month but we were already well scheduled without Exectech well into March, April and May. Exectech can't take credit for the work that was put in before we started the program. I conveyed that to our consultant on several occasions. We didn't ask until mid summer that the program be put on hold. We were not seeing the results and yes, had expenses that you were well aware of when applying the hard press sales tactics and preparing the contract. Your group should have been well informed of our feelings and progress as we completed several reviews at each meeting which your firm requires. I fully understand the purpose of the graphs. But again, it is very time consuming and out dated when all of these items are available through any dental practice software. The wording recommended when dealing with patients in regards to scheduling and financial arrangements can be misleading and overly aggressive. Again, more of the hard press sell- That's not who we are. I did enjoy my time with Holley. Yes, the doctor was unable to connect with her. I also appreciated her allowing me to use the unused, already paid time of the doctor's so I could continue. What I didn't appreciate, was coaching being the loophole your firm used to continue to financially gouge. I'm disappointed with the results over our 4 months or more accurately, lack there of especially considering we paid for more than 6 months of service. Again, my experience is that we did not see results and were told we could end the contract if not satisfied. Clearly, that was not the case. read more

Check your watch or cell phone and note the exact time before you meet or talk with these "consultants." They start charging your account even before they do any consulting. As they encourage your office to ask your patients for referrals, the consultant repeatedly asks us to give him some referrals! Should get bios on these "experts" before signing up or else. read more

I have had the pleasure to work with Exectech Consulting for 2 years. I reached out to them after finding it difficult to manage my staff related issues that most Doctors have to deal with if you are an owner of a practice. JD, my consultant, helped me implement many changes within our management structure for the better. Going through their training allowed me to confidently run my practice with increased efficiency, service, and accountability. If you are looking for someone to run your practice, this is not the organization for you. If you want someone to come in and teach you how to run your organization, then this is your team. I am now expanding the practice and moving to a new location in part due to their help. I have recommended several people to this organization and they have also been very pleased with their outcomes. I will continue to highly recommend them to any doctor that needs some sort of guidance. read more

I hired ExecTech to help my practice a couple of years ago and I am still working with them. It truly helped my practice to boom and working with them also gave me peace of mind and removed the anxiety for dealing with the staff training and hiring. I am glad that I made the right decision. Thanks JD and ExecTech! read more

We have realized so many successes while following the recommendations and strategies given to us by our ExecTech consulting team. We have consistently reached or exceeded our production and collection goals, and our marketing strategy is bringing in more new patients than we thought possible! We now have 2 associates in our practice, and patients are willing to pre pay for dental services, because they understand the importance of their dental health and they value the time we reserve for them in our schedule since we adopted the ExecTech way of delivering treatment plans and associated costs. Thank you Mike and Holley for helping us achieve our goals, and for helping us realize efficient methods to treat as many patients as we can. You guys are great at what you do and are so much fun to work with. read more

My practice was at a plateau a few years ago and I knew there was still plenty of growth capability, but I did not have the time or the know-how to take it to the next level. Hiring ExecTech helped grow the practice by improving our efficiencies, establishing systems and setting attainable goals. They helped me focus on various aspects of the practice week by week with the Business Consultant. The added bonus to their program was having an additional Personal Coach to guide me through the process to be a better practice owner and manager. I would definitely recommend ExecTech if you are considering a practice Consultant team to grow your practice! read more

I am writing this review to say thank you to our ExecTech consultant JD and coach Shannon, for all the support and guidance they have given us over the last eight months. The knowledge they have given us will guide us for the rest of our career (and lives), and is so much more valuable than the investment we made with them. My husband and I operate our own family dental practice in San Francisco's East Bay Area, and they have played such an integral part in all our milestones this year. Our practice has definitely grown and we continue to celebrate small successes that have made larger positive impacts to our business. Team performance is higher than ever, we see month-over-month growth, we continue to receive positive feedback and reviews from our patrons, and we have created so much valuable personal time for ourselves. This list is much longer, but I want to end by saying thank you once again to ExecTech, most especially JD and Shannon. read more