We love Sylvia. My sister found Sylvia and now our entire family always has someone caring, detailed, knowledgable and helpful making sure each family member gets the health coverage, plans and care they need. Thank you so much for explaining everything to us clearly and making our lives more healthy Sylvia. read more

When reviewing our medigap supplemental insurance plan, we found we could save over $3000/year for 2 of us for the exact same coverage. We only had 2 days to submit the application in order to have the policy take effect on day 1 of the following month. It seemed an insurmountable task, given we were in an open enrollment period, the busiest time of year for Sylvia and for the insurance companies. Despite the hurdles, Sylvia got the job done. We were impressed at every stage. * Sylvia listened carefully to our needs and presented pertinent options * She was deeply knowledgeable, and answered each question thoroughly * Sylvia and Raj, her very able assistant, had superb follow up and excellent communication. They kept us posted on their progress every step of the way throughout the ordeal. * They went above and beyond. Several times Raj had to wait on hold for over an hour with the insurance company. They had to call the insurance company several times to insist on an earlier start date which will reduce our premiums. We received the attention and service from Sylvia and Raj as though we were their best and only client. We highly recommend Be Well Insurance Solutions. read more

We had to switch our insurance to self-insuring after my husband sold his company and Sylvia was incredibly helpful. Her knowledge and organization helped me to quickly choose a plan, document next steps and get signed up. The choices can be so overwhelming and Sylvia made signing up actually enjoyable. I am so grateful! Highly recommend!! read more

They helped me weigh insurance options & gave advice. I was overwhelmed trying to figure out how to get private health insurance as an independent contractor. They helped me decide on which type to get. Thank you! read more

Thanks to Silvia, her professionalism, patience, and kindness I was able to sign up for the insurance plan that not only worked for my budget but ended up providing me with timely and much needed treatment for a serious health condition. I cannot recommend Be Well enough for helping me through the maze of plans and Covered CA's notoriously inefficient website and procedures. There was no way I could have gotten through the process on my own. If I could give more stars to Silvia and her invaluable company's services, I would not hesitate! Linh N. read more

What incredible customer service! Sylvia and her staff are so welcoming and accommodating. Even though she couldn't provide the service that I needed, she went out of her way to try to find someone that could. I am so grateful for her guidance! *Follow up* I just got an email from Sylvia checking up on me and sending me a referral! Incredible! Thank you, Sylvia! read more

It seems like everyone else who reviewed her got great service and it was why I decided to go here. She was also very friendly when I met her so I didn't expect things to go this way. I needed dental insurance for multiple fillings. I know I stated why I needed the insurance. I met Sylvia twice and even contacted the dentists office multiple times per her request to make sure I had a working insurance for them. All of this ended up in an insurance that had a waiting period and defeated my entire purpose of getting dental insurance. I know she'll probably blame me. But when a customer comes in with a specific goal and gets sold something that works against said goal. Especially with something as complicated as insurance. I'm not going to be happy about it. I just lost a lot of money and time. So I'm the one who suffers the most. read more

Another year and another fantastic job by Sylvia. Several changes to the insurance and she get them done quickly and correctly with little or no fuss on our part. Knowledgeable, efficient and really great at navigating the insurance programs. Thank you once again! read more

Sylvia is the best. She waded through the quagmire of paperwork involved with Medicare and supplemental insurance and came up with three extremely cost-effective options for me to choose from. We discussed these, she answered all my questions, and we arrived at a plan that is both flexible and comprehensive to what I need. She went the extra mile. I'll definitely recommend her to anyone that needs any kind of insurance. read more

Sylvia is friendly. And, in the last 3 weeks, I've experienced the following: 1. When I needed to re-schedule our 1st appt., I left a message, & then waited more than 4 days to receive a reply. 2. I re-scheduled the in-person appt. Four days later, I received an email confirming that my original appt. had been canceled, but incorrectly stating that I needed to schedule a Zoom meeting (I had ALREADY re-scheduled the in-person appt.). 3. At the in-person meeting, Sylvia wasn't able to log-in to her computer. Her assistant, Kimberly, had to help her. 4. Medicare Health Insurance has many interconnections with the Social Security Administration (ssa.gov). Sylvia forgot their web address. I had to remind her that it was "ssa.gov". 5. Because I was without Medicare for many years, I'm subject to penalties. I later learned from Medicare that those penalties can possibly be abated. Sylvia didn't tell me this. 6. Prior to the meeting, I spoke with assistant, Michelle, & asked if I may send her an email with attachments to be printed for the meeting, & if she'd further call me after the email receipt & printing. She promptly printed the attachments, & gave me a confirming call. At the meeting, Sylvia didn't know what the printed documents were for, & began to blame Michelle. Sylvia, whose bio states she has a graduate certificate in Human Resource Management, seemed to forget that her blaming reflects on the person who hired & trained Michelle: presumably Sylvia. 7. At the meeting, Sylvia promised to provide me a VA resource. Two weeks later, I've heard nothing. There were more actions/inactions that pushed me away. But just chronicling these has been so tiring!! read more

Six stars. Sylvia was just incredible. If you need to sign up for Covered California, health care, dental and vision insurance this is the place to visit. read more

Sylvia was excellent and really knows her stuff. Maybe even a little too well. I have a business with employees and Sylvia gave me several options, and then helped me narrow them down the best couple. Great service. Really appreciated the support staff as well. Thank You! read more

To say Sylvia is amazing would be an understatement! Sylvia knows the insurance industry so well and she helped me with my family's health insurance applications which were complicated but she had so much patience and explained everything thoroughly. She does not rush you and answers ALL your questions. If you need any kind of insurance Sylvia is the person to go to hands down. I was so impressed with her honesty and knowledge of the industry that I will not go anywhere else for my insurance needs. Thank you Sylvia! read more

Be Well is our insurance broker. We have been trying to contact them for a week without any luck. Has anyone had any communication or knows what is going on. Thanks. read more

Sylvia of Be Well Insurance Solutions quickly delivered proposals and helped get my application process completed. She is very responsive and knows the industry well. I highly recommend her for your personal and commerical insurance needs. read more

I have to say Sylvia was awesome really helped me find the best insurance I am self-employed she explained everything to me took me in last minute when I found out that Blue Cross randomly stopped debiting my credit card without any notice just canceled my insurance ugh! she is the best read more

This is hands down the best service I've ever received for any insurance needs. A truly expert advice by Sylvia has instantly put me on the path to the best available individual health insurance plan. A competent, fast and friendly action by Kimberly who explained details of the application, filed it and made sure it was quickly processed by the insurance provider has completed the job. Highly recommended, thank you Be Well Insurance Solutions! read more

After trying for weeks with the covered California website with no progress, I used their recommended broker system and found Be Well. I decided I'd rather pay someone to help me figure all of this out and walked in to their office on Monday. I was pleasantly surprised to find that they take no fee for helping people get signed up through covered CA. Sylvia knew her way around the system and was able to help me sign up for insurance in no time after some questions. I really wish I'd gone sooner. If you're in the same position I was, I cannot recommend Be Well enough. read more

Be Well provides my business with health insurance. It was a very simple process. My hand was held every step of the way and now that we are enrolled, I have direct access to them if I have any questions. What impressed me the most is that I felt like I had an advocate in the crazy world of health care. read more

Incredible customer service! Both Sylvia and Caroline possess the experience and advanced understanding to work through the maze of complexities of Coverage Cal. Great Job! They were a fantastic help to me. 5 STARS!!! read more

Understanding COBRA and other health insurance options can be extremely confusing and you sure don't want to make a mistake when it comes to having the right healthcare coverage! When I found Sylvia Oliverez and Be Well Insurance listed as a recommended broker on the Covered California site, I gave her a call. Sylvia is an absolute insurance expert plus she's a genuine people person. She spent about an hour with me on the phone plus I also made an appointment with her and she explained it all again in person. She helped me understand all my options and especially the deadlines. (I ended up choosing my COBRA option vs switching.) After talking to her, I was able to make my decision with much more confidence. Silvia didn't charge a dime for all her time and she is such a great person to talk to. You can tell she advocates for her clients 100% and truly cares about helping them make the right decision. I'm not sure the form on her website works so if you decide to reach out to her, you should probably call or email directly and she is super responsive. I definitely recommend her. read more

Sylvia is such a nice lady and she really knows how things work! I would highly recommend her. Especially for people having questions when choosing your insurance plan. I called her a lot but she was very patient and professional! I feel luck to find her! read more

Absolutely top notch service! There is a reason why there are so many 5 star reviews. I was at my wits end dealing with the Covered CA site. I gave up when I could not complete the account setup and the Covered CA rep could not help and suggested using an agent. With two days left on my Cobra coverage I was in a panic. Be Well Insurance was one of the referrals and the closest to my location so I called for help. So glad I selected Be Well. Sylvia took me in on very short notice and in a short period of time was able to straighten up my account, give me excellent guidance on selecting a plan (I was indecisive), enroll me for a stub period coverage plus the continuation into the new year. She was very knowledgeable about the plans and working through the system. Much gratitude to Sylvia and Be Well Insurance. read more

We had requested a health insurance quote from Be Well and they just provided OUTSTANDING service. They are prompt in responding, always available to answer questions, a real genuine interest for our needs and worked hard to find us the best available option that suit our needs. We highly recommend Be Well - do check them out!!! read more

I think one of the most important traits an insurance agent can have is responsiveness, and Sylvia is very responsive, as well as informed and professional and a pleasure to work with. I strongly recommend Sylvia for any insurance needs you have. read more

Sylvia is a life saver! I was completely clueless when I tried to sign up for health insurance, I called Be Well, and Sylvia was professional and resourceful and offered a lot of valuable information to help me determine a plan and sign up. She responds to calls and emails promptly, and even returned my message right away on a Saturday. She really cares for her clients and follows through with requests and actions. I am really grateful to have found Sylvia. Highly recommend! read more

Sylvia is knowledgeable, personable, and thorough. First, she guided me through the health care company selection and application process. Then she followed up with the company I chose and diligently worked on my behalf when it made mistakes that delayed my enrollment approval. She communicated with me throughout the ordeal and saw it through to the end until my enrollment was approved. Thanks, Sylvia! read more

I met Sylvia through the Santa Clara chamber and she gave our connection group a great presentation on the confusing Obamacare transition. She signed me up for a HMO dental plan. She was very good at answering all my questions. She always responded to me in a timely manner. She does know the industry very well. read more

Sylvia is amazing. She works so super hard for her clients and for me. It took 2 hours to sign me up and she stayed with me for the whole process. She has the patience of a Saint and she's very knowledgeable she knows all the in's and out's of health insurance and all insurances. A real pro. She has helped my family and my life. This heath insurance thing is crazy. read more