It's a decent hotel if you're just looking for a place to crash for the night. The rooms are pretty…read moreclean. My room, however, had a toilet that wouldn't flush and a tub that kept clogging. I didn't want the hassle of switching rooms and moving all my stuff, so I just did a temporary fix myself. FYI, the rooms are accessible from the outside. You don't need to go through the building, so it takes away an extra layer of security. Continental breakfast was pretty good with a Mexican flare to it. They offered ham & eggs with chorizo, a tortilla, and beans. Probably the best part of my stay.

Excellent service, me and my family have stayed here several times and the customer service is…read morealways great. The rooms are clean and we have never had an issue. Miros the lady that makes the breakfast is wonderful very friendly and her breakfast is delicious. She made our mornings great. Would recommend this place to anyone.

We were in town overnight and decided to stop here because it's brand new and close to where we…read moreneeded to be. A mixed bag. It is new, so that's a plus, sort of. The rooms are all designed with a full size refrigerator, stove, dishwasher, etc. so you could cook food if you were here for an extended stay. For a new hotel there are quite a number of areas where the finishing is just not done properly, especially for new. The staff are all pleasant. When we checked we were asked if we wanted a 1st, 3rd or 4th floor room. We opted for 4th. When we entered our room, the was a very odd musty, almost mold-like smell but we figured maybe just a 'new hotel' smell. After about 20 minutes the front desk called to see if everything was alright and we thought that was great service . . . until later. After leaving and returning to the room that smell was just bad so we went downstairs and were told 'that's why I called because they said to only use that room as the very last one'! Okay - so they knew there were issues? At any rate we got another room on the 3rd floor. We went out for the evening and came back and there was the moldy type smell still - not as bad as with the first room. Over - room was okay but we woke up with sinus issues due to the moldy smell - something is definitely wrong with here. Our adult kids (who also stayed here) had the same issue. The room has a thermostat on the wall, but it is not connected to anything, and the air-conditioning is from window wall unit that you adjust the temperature at that point. The breakfast buffet was actually pretty good with a decent variety of food, so we can't complain there. For whatever reason they have chosen to make what was clearly designed as a self serve breakfast buffet into a employee gets everything breakfast buffet. This does tend to slow things down. Fortunately, the lady who was working, the Buffay was very helpful and very pleasant, so props to her. Overall, not a bad stay not a great stay. For a new hotel it was a bit surprising not in a good way. They've got to figure out what the musty, moldy smell is in all the rooms or this place will go out of business very quickly.

Work brought me to the valley recently. Loyal to the Marriott brand, I chose TownPlace Suites…read more Pros: Clean hotel. Room had all the amenities, and more (refrigerator, stove, microwave, kitchenette, etc.). Comfortable bed, clean bathroom with a standup shower. Location is convenient with nice restaurants around, grocery stores within a reasonable distance, and quick access to the interstate. Cons: My only complaint was that the room did not stay cool very well. The room had a thermostat on the wall that did not communicate with the window unit very well. I had to manually adjust the temperature on the window unit itself, and it would randomly cool the room off. Many mornings I woke up covered in sweat. I would definitely stay here again. Next time I will address the air conditioning issue if I stay again. I recommend this hotel if your travels bring you to the valley.

Amazing! Old hotel, but fully renovated, clean and fun. Top shelf staff. Great food. Live music in…read morethe lounge several nights a week

Love this cute and friendly and clean Motel. we will stay here every single time we come to the…read morevalley!!! Great price great breakfast you can't beat the price

I had a wonderful weekend stay overall. One thing I notice immediately in hotels is the smell, and…read morethis hotel was very clean and fresh the moment we walked in, no musty odors at all. The elevators worked smoothly, which I also appreciated. Our room was great. It was already nice and cold when we arrived, smelled clean, and everything looked spotless. The shower had excellent water pressure, and I loved that they provided complimentary Dove products for the shower as well as hand soap and lotion. I'm a big fan of that brand, so that was a nice touch. The towels were also surprisingly soft, unlike the scratchy towels you sometimes get in hotels. The only complaint I have is about the breakfast. When I went down around 8:30 a.m., quite a few items were already empty and not being refilled even though breakfast didn't end until 10:00 a.m. Some of the juice flavors were empty, and several food items were out, so I didn't get to try everything. The tables in the seating area also had crumbs and were a bit sticky. Aside from the breakfast area, everything else was 10/10. The cleanliness, comfort, and overall atmosphere made it a great stay.

Terrible experience! Elevator was not working, no shampoo in the shower, carpet looks old and…read moredusty. The water would not drain in the shower. It was like taking a shower in a puddle. We had never had a bad experience at a Holiday Inn until we stayed in this hotel.

I wanted to like it, the property has only been there for a couple of years and thought it might…read morestill have a new feel. Not really. I travel extensively with work and stay 1-2 weeks. The good... Room is spacious Bathroom pocket door gives great access Full size fridge Lots of towels and supplies Reasonable price Pleasant staff The bad.... Thin walls and super noisy, especially if you have a room with link-door to next room No hot plate, only cooking appliance is microwave As another reviewer said, no 'constant' fan speed... annoying Over-synthetic sheets, cheap and clammy, well-worn bed Pool area is directly next to hotel laundry with constant detergent smell Pool area is 100% in the shadow of the building, all day....who's dumbass idea was that? The Ugly Poor water pressure, terrible shower which is my No.1 peeve The market items available at reception are ridiculously expensive, $4.50 for small candy bar! Receptionist should have a gun and mask! Speaking of daylight robbery, the laundry is $3 for wash and $3 for dry in regular small machines (Small load)...the most expensive I've ever seen. And finally, dreadful DREADFUL WIFI, constantly dropping out with single figure Mbps, dial up is quicker, maybe snail mail :-) I will spend a few more bucks and perhaps try somewhere else on my return.

Full kitchen with plates, utensils, etc is really nice. Walls are thin and we were kept awake by…read moreneighbors loud TV until 4am. Thermostat does not have continuous fan choice which would have helped drown out some of the noise. There appears to be quite a few people here who are staying for an extended time period.

This is a great hotel at a very reasonable price. The staff is incredibly friendly and they have…read moreall the amenities you need for a great stay. I'm a very particular traveler and usually don't stay at a budget friendly hotel, but we were only here for one night and I didn't want to spend a ton of money on this quick trip. The lobby was well decorated with lots of fun things for the family, doing a little work, or taking a conference call. The gym was amazing and actually totally surprised me. Equipment worked and the weight area was incredible! Food market was well stocked and also was a big surprise. Finally, the bed was comfortable and the room was very nice. This place is really worth the stay!

I stayed in 219. The hotel is a whole vibe! Positive quotes everywhere, starting from when you come…read morethru the front doors. I'm in a wheelchair so good frequency is a MUST for me. The only reason I'm not giving a 5 star rating is because I was looking forward to some pool therapy . No pool. The front desk employees were EVERYTHING!! Hats off to Edward and Nathan!!

The staff was very welcoming! The room did have a slight smell but it was clean. The beds were…read morecozy. My child loved the deep tub. It was spacious for a family of 3 and price very reasonable compared to other hotels nearby. Breakfast was good. Recommend this hotel!

Worst stay ever! First il start by saying the room had a sour, moldy smell. The guest service…read moreemployees were very rude with lots of prejudice towards the black race. Because I was the only black male there with my family they falsely accused me of smoking Marijuana in the room which they charged me 250 a day, without checking the room just word from the owner's friend saying he smelled Marijuana on the floor I was staying. Although the times they stated I was out with my family.when talking to some of the associates and the manager they were never sync in their reasons or findings and they sent me on the runaround never giving me real reasons how they came to this conclusion. I tried calling customer service all they would say is they working on it and it takes 4 business days. This is a very racist hotel and if you have darker skin I will suggest you book your stay somewhere else.

Why isn't this the busiest hotel in McAllen? It is historic, center of town, beautiful, very…read moreconvenient covered parking, onsite bar and restaurant, quiet, and priced 30% under where it should be!!! OK, so it's old and far off the interstate and we had to pay for our breakfast, but it's clean and comfortable and having now found it I wouldn't stay anyplace else in McAllen.

I'll be very honest and say that I had low expectations staying at this hotel during a business…read moretrip but it's actually charming. The hotel itself is quite old, built in the early 1900's. The architecture and style make you feel like you're on Mexican resort. The rooms are cozy, yes they are older but the bed was comfy, you have a fridge, coffee maker and a microwave in your room. And to my surprise, the TV is smart capable so you can watch Netflix and other apps. The gym is small, basically the size of my room. There's 3-4 treads, a scale, and free weights. There are no vending machines on the floors even though there are placards on the halls directing you to one. If you want a snack or soft drink there's a snack shop in the lobby. There's also a restaurant on site that's only open for breakfast and dinner. My only real issue with the hotel is that they have a serious problem with their keycards becoming deactivated. I had to go back to the front desk twice throughout my stay because my key stopped working. It's a known issue, the staff themselves had trouble reprogramming my key and said it's a very old system and the keys are sensitive. Aside from that, it's a solid choice for the area.