This company is run by a bunch of scam artists. I live in an apartment complex that is "managed" by…read moreJWB, and yet they don't do anything there to take care of the people that are paying rent regularly. I moved in on my Birthday in Dec. 24. Got to my apartment, and it had never been cleaned. My windows do not lock properly, had to run my water for 2 days non stop, no screens or blinds on any window. My door has a huge gap in it, so the cockroaches that are in every apartment come through my door. Any maintenance request you put in, they put a bandaid on it and don't fix it properly. But then they will bill you because the problem isn't there. My newest neighbor just moved in with her kids... and her unit is already flooding from an existing problem they knew about from the previous tenants leaving the place. Now there is mold in the walls, and all of us are dealing with the headache... even though JWB gutted the apartment 2 months ago for flooding damage.

I had multiple viewings set up through JWB, the first was all ai photos that looked nothing like…read morethe house i arrived at, they were totally fake pictures! The second and only suitable property was a condo it was nice and looked like the pictures. The third house i drove to on the other side of town had no lock box, so it was a complete waste of time. After the first house i realized they were using the same pictures for different listings, which is very deceptive! The next two houses were so run down and looked nothing like the photos i just kept driving. The last and final house was ok but there was a group of teens outside squaring up to fight, very unsettling! Updated review as i misunderstood the remote working qualifications.

I very rarely write reviews and actually make it a policy not to do so but Pam Lemos has…read moreconsistently gone over and above that I felt it was warranted on this occasion. I manage properties in the UK and one in Florida the difference in service from Pam is truly night and day - thank you for all your support and world class service

I really can't say enough good things about this company! I've been with Eddie for many years now…read moreand continue to be satisfied year after year! Owning multiple properties can become stressful at times but Eddie and his team make sure my properties and tenants are always well taken care of! I really appreciate the services he provides!

DO NOT BUY OR SELL THROUGH THIS BROKERAGE…read more I am a buyer and this firm was representing the seller. We agreed on terms, went through the inspection and appraisal process, and were set to close this last Friday. On Tuesday evening, Natalia Vaughn with Herron (selling agent) called my agent to tell us "the seller has no funds to bring to closing". This means they agreed on terms almost a month prior that they could not fulfill. The selling agent obviously didn't get a loan payoff, didn't advise her clients what they were agreeing to financially, and didn't guide them through the process properly. On top of all this, when the seller gave me a tour of the home he informed me that the selling agent (Natalia Vaughn) was a relative of his or his wife which was never disclosed on any paperwork. After finding out they didn't have the money, I proposed that I would pay a few extra thousand to come to a compromise and requested the selling agent also lower her commission since it was close to 8k and she was representing her family. She flat out refused. She didn't propose any solution to the issue. Just threw her hands up like "oh well". Because of this, I am now out $1300 between inspection and appraisal fees and my only recourse to get the money back would be to take her clients to small claims court. On top of all this, it also cost me extra money to push my current lease for another month or two while I find a different house. Highly suggest using a different firm as there are many great ones out there. This is just not one of them.

I recently received a call from David Herron, the broker/owner of Herron Real Estate, regarding my…read morereview on google. Instead of asking how the experience could've been improved, the entire call was focused on getting me to remove my review. No apology. No accountability. He even mentioned I could be sued for breach of contract because I didn't accept an offer--something that felt more like intimidation than professionalism. I explained that my issue was based on ethics and how I felt the agent, Natalia Vaughn, crossed boundaries into personal matters that weren't her place. David defended her actions and made it clear their priority is just selling homes--not how clients are treated in the process. That says a lot about the leadership and company values. Even after all this, I received a response this morning to a simple closing date question--with another random copy of my divorce paperwork attached. Completely unnecessary and unprofessional. You wouldn't believe I hired her. Based on my experience, I would not recommend Natalia Vaughn or Herron Real Estate. Lack of professionalism, and zero accountability from top to bottom.

If you (as an owner) want to list your property with a company that does not respond to a client…read morelead, then this is the one to choose. Good luck!

When we decided to buy our house in 2013, we worked with David Cool and he was a pleasure to deal…read morewith throughout the entire home buying process. He's personable and down-to-earth. He was attentive and gave us brand new listings as they came up in our desired price range. He promptly met us at all of the locations that we were considering at that time. In the end, we were able to find our perfect little bungalow in Murray Hill and, although we hit a couple of glitches, we were happy with the final transaction. We really appreciated the effort, professionalism and dedication that he showed in helping us find and purchase our new home. Cool Realty is cool! Definitely recommend.

Rented with river oak realty for years had no issues in oak leaf, we finally ended up getting an…read moreoffer to buy the house we rented for 3 years after moving from phase I to Phase 2 oak leaf. Never had any issues with the management or owner.

I moved into one of their properties the middle of November 2022, with them acknowledging there…read morewere things that still needed to be done. Well, 8 months later and nothing has been done. Now I get notice they are going to charge $4.00 a month to my card for me to pay my rent. I am 72 years old, in poor health, live alone, do not drive due to progessive blindness but yet they want me to go get a cashiers check and take it to their office on Blanding....BLANDING, the worst road to travel on any time of the day or night. I have sent two note to the office and no response from them. I guess they will have to come take me to the bank for me to get my rent money, then take me back home. Really River Oak Realty....be respectful to me your tenant that does't complain about things that you were to fix when I moved in.

Unfortunately, from our experience, we were left unsatisfied from too many over-promises and…read moreunder-deliveries. Already feeling like the agents were not completely listening to their customer's basic requests or concerns, we also felt like we had to help them stay on top of things, as their communications were seriously lacking at times. Surprisingly, even management seemed more one-sided in talking about how much money agents brought to the company, rather than being more concerned about how the customer was being handled and feeling undervalued at times. All in all, we are just hoping that the overall company's interest will be more tuned in and attentive to 'every' customers needs.

Horrible company to work with especially Brittany Castro. Could never get ahold of her by phone or…read moreemail. Tried to call higher up in the company, they are not any better. They never returned my phone calls as I left serval messages. If you would like to work with a rental company Cold well banker is not the company to go with.

I have joined the homebuying club for the first time a little later in life than most. Every move…read morewe have done always came with an initial thought of buying, but we always seemed to get spooked away. And who could blame us - it isn't a small committment afterall, along with search after search, finding the right perfect place, the legalese, closing - it is not for the feint of heart. This was to be it. We needed the perfect realtor. There are so many out there. We called and met many - some good, some not so good, but never great. We were about to give up when I got in touch with Chad Harris of Coldwell Banker, Vanguard Realty, Inc. We connected. I can't tell you exactly why, but he listened. What a difference that small detail makes. From then on I'm not going to tell you it wasn't without its stressful moments, but Chad was always there with the right sound and honest advice. It wasn't always what I wanted to hear, but always on point. It is so important to make decisions based on the honest facts, along with the unbiased professional opinion when asked. This cannot be overstated. We found a home that matched every one of our wants and needs - the One! so-to-speak. I called him, long-distance, and on a Sunday no doubt. He made it happen. From offer to close it was about 4-5 weeks. A few stressful moments, but overall relatively smooth and we are extremely happy. I would like to tell you that our experience is typical in homebuying, regardless, there is no way it would have went the way it did without Chad Harris. He has truly raised the standard for what a home buying venture should be, talked me down when I needed it, the advice, the guidance, the professionalism, there is nobody I would trust more in buying or selling a home. Truly the hardest working person in real estate. Excited beyond words to begin our new chapter.

Chadwick is great. His enthusiasm is contagious and his hardwork shows through with the end…read moreresults. If you are thinking of selling your house go with this guy. He helped my sister and I get top dollar for our childhood home that we had inherited from out father. He met with us and explain our options and what we needed to do to the property to get what it was worth. It took no time at all to get a bid and sell the home. Thanks Chad for making what could have been a sad experience (selling our childhood home) into an extremely happy and exciting one.

Diana Nicolosi was great! Very friendly and helpful she is. Kind and understanding that moves are…read moredifficult. I've decided to stay put for now. I'll never forget Diana's thoughtfulness! Thank you Traditions Realty! Nice place! Ms. Nicolosi is top notch! In my humble opinion she deserves a rung up the ladder! Thanks! Lomax and Riverside close to Five Points!!

I been working with this company I'm happy with them…read more Professional,responsible,good recommendations and They are taking a good care of the properties and keeping me updated.

Karen, along with her husband Mark, helped sell our home in Fleming Island, FL in 8 days in…read moreslightly below asking price. They handled the transaction in the most professional manner and my wife and I couldn't be more delighted with the results. The new owners asked for a 30-day close and Karen and Mark provided expert and timely guidance throughout the entire process, keeping us informed of scheduling and timely execution of critical events. Strongly recommend their services if in need of real estate services in the Clay County area.

From the owner: Karen Swinson's real estate business is serious about Customer service ,honesty and…read morecommunication.Our homes sell quickly at almost full price. We service Jacksonville, Orange Park, Middleburg, Green Cove Springs all waterfront and the beaches. Try us,you will love us.

Tommy Kirkland Business Development Manager…read moreTommy@coffeygroup.net mobile: 904-578-0081 If Tommy was a property manager, I would have immediately hired him. He is a problem-solver, pro-actively follows through on everything, has the sense of urgency, handles pressure well, and is a fun person to converse with on the phone. I did not proceed with The Coffey Group after speaking with one of their property managers. I await the day when Tommy is available to be a property manager. He should be on the tv show, "Million Dollar Listing."

I give Russ a 10/10 for entertaining storytelling but only a 4/10 for property management. My home…read morehad been left with a strong smell of cigarette smoke and hundred of dollars was taken out of my rent payment for smoke remediation instead of taken out of the tenants security deposit. Russ wasn't able to smell the smoke so that was frustrating as it felt like I was having to argue with him to even get it remediated. If Russ manages one of your properties I would do the yearly walk through with him to catch the things that are still broken or damaged since those things add up over the years and you'll be left with the bill.