Stella Yakubova helped us find the apartment we always wanted in Forest Hills. Super responsive,…read moreanswered questions, and willing to work with us when we had any issues with budget or move in date. Would highly recommend.

Went to view this listing with the owner and he asked me multiple times to confirm the number of…read moreoccupants that would be living here. He stated "I've heard with Mexicans before that 3 becomes 4 and 4 becomes 5". He was clearly racist, stereotypical, and ignorant while showing the apartment. Went on to say there was additional pet fee of $1K, which of I was not convinced came from a reasonable place, but instead a deterrent to prevent us any interest in applying. The owner of this building is clearly racist and discriminatory towards a specific group of interested tenants (Hispanic/latino). This is not a reflection of the real-estate agent, Stella or the company, but the owner Needs to be reprimanded and spoken to.

My bf and I were looking for an apartment for two months to no avail - a lot of brokers do the ole…read morebait and switch which is incredibly misleading not to mention beyond frustrating. I was lucky enough to stumble upon this listing within two hours or so of it being posted. I called, left a detailed voicemail and less than 5 mins I got a call back from Jonathan. Immediately I was at ease just from his voice - yes, that's a thing. He sounded calm, collected and easy going. Next thing you know, we're driving to see the property, same day. I mean, does it sound like it's meant to be or what?!? Anyhoo, we get there and the pictures are exactly like the real thing. So many postings make the place seem bigger than it is so I was so relieved. I knew I wanted to sign right away. Jonathan made the whole process so much easier and reassuring. He was attentive and extremely responsive - I never felt like I was left "hanging. " Even if he couldn't get back to me with a specific inquiry, he would text me an update. My bf really wanted to see one more property but his contact was taking DAYS to get back to him which just goes to show how unreliable other brokers can be. So I was like, screw your contact, Jonathan is our guy just say yes! Lol All in all, a great experience and I'm so grateful we crossed paths considering how emotionally draining apartment hunting already is. Now that we have the lease signed, all that's left is to do is fight about the furniture. Yay!

Tomer was efficient and lovely to deal with from start to finish of our apartment rental…read more He is extremely professional and organized, and he follows up with any concerns promptly. Thank you!

Elana Delafraz was extremely helpful in finding and securing my apartment. In particular, her…read moreresponsiveness and guidance made (a usually stressful) process smooth and straightforward. Would recommend to anyone in search of their next home.

Worked with Chris and Daniel to secure our first apartment and the process was so smooth! They were…read moreso nice and friendly, and very responsive to our questions. Couldn't ask for better guys to work with.

I can't say enough about Jillian's professionalism and attention to detail. Our apartment was sold…read morein record time, she expertly handled all details of the sale and followed through each step of the way with care. Her advice on pricing, staging, etc. was spot on. Jillian really knows the industry well and exceeded our expectations. She was a true pleasure to work with! You don't need to look any further for a broker.

I can't say enough good things about Benjamin Realty. I found them by answering an ad they had…read moreplaced on Craigslist for an apartment. Benjamin called me back (by calling me back, he was already a step ahead of many of the brokers I contacted) and we made an appointment to meet at their office. As a side note, parking is pretty convenient - plenty of meters out front or on the nearest side street, and free on the block behind the office. When I arrived, Benjamin greeted me and we chatted for a moment, and then he indicated that Jason would be taking me to see a couple of places. I had indicated that I was on a tight schedule in regards to finding a place, and they told me they would find me something that day. Jason was friendly, warm, professional, humorous, and unbelievably helpful. I was fairly clear in my own mind what I wanted in an apartment, but, being new to New York and knowing absolutely nothing about Queens, was open in regards to what neighborhood I ended up in as well as some other factors. I have no idea how many apartments we looked at, but it seemed like a lot. Jason was respectful in regards to what I was looking for in an apartment - he even thanked me when I nixed a place based on the creepy hallway (I would have looked at it, but he was having trouble getting a hold of the super). And they were good on their promise - the last place they showed me, I liked, and I came back two days later to put in an application. Fortunately, I did not get accepted to that apartment. Jason asked whether I'd want to see studios and I said that I really didn't, but he encouraged me to take a look at this one place and he would check to see if he had anything else available. When I arrived for our second appointment, I said that I REALLY didn't want to see the studio but he encouraged me to do so anyway. I have had many great experiences with salespeople who encourage me to try something slightly different than what I was originally looking for - if they are really great at their job, they really do know what they are talking about! We arrived at the studio - in yet another neighborhood - and it had been listed incorrectly - it was a one bedroom! And it was more perfect than I could have hoped for. I applied for it right away and was accepted. Throughout the process, both Benjamin and Jason were professional, friendly and helpful. They were also great at following up, keeping their promises, and being on time. They have fee and no-fee apartments - mine had a fee, and it was worth every penny!

Every time I needed a little repair, or there was something to discuss, JP and the Crosstown team…read morewere quick to respond, attentive, and kind. They are a great building management company!

Crosstown does a wonderful and thorough job managing their properties. I've been with them for over…read morea year now. Everyone is very helpful and friendly! Great company for property management

Reviewing a management company is a bit like evaluating a car dealership, there is a tainted…read moreindustry presumption they are all deceitful, so you are wary to believe or trust them, or rely upon the truthfulness of online commentary and referrals. So, it is important to acknowledge and appreciate exceptions of excellent service and reliability; praising individuals who show competency and pride in their job duties, along with respect, courtesy, and value in their interactions. VNYPM has proven themselves to be this anomaly, deviating from low expectations by restoring confidence and care, rather than sustaining doubt and apathy. As a shareholder for nearly 20 years, in a Pre-War Queens Co-op building, my comparative observations about the detached, duplicitous, ineffective multiple management companies, and unqualified absent Supers I have had the misfortune to witness; have been transformed by Anes with his conscientious responsive team. Especially outstanding, Amy with her diligence, kindness, and delightful sense of humor; and, Izeta with her empathy, flexibility, and trustworthiness. Anes, one of the owners, is accessible via email or phone, and has responded promptly with genuine concern and diplomacy to any urgent matter I have had, particularly health related required accommodations. Thanks to Anes employing Neoly, we finally have a professionally skilled, and dependable live-in Super, who is attentive, friendly, and hard-working. When VNYPM was hired several years ago by our newly elected board, they took over a huge mess; from financial debt and instability, to prior mismanagement negligence, a mendacious incapable Super arduous to fire, and many complicated major repair and maintenance issues. Throw in a pandemic, which created complex and combative lockdown and safety issues to navigate, and additional financial strain on the residents and building. Because of the smart guidance and leadership of VNYPM, and their recommendations and partnership to the Board, it is really remarkable we are now in the best financial shape this building has ever been in, with visible improvements of a modernized elevator, and demolition and installation of tiled stones to our expansive exterior entrance. Looking forward to seeing the interior painting started, and floor cleaning finished, which will make all the difference to re-establish its faded glory, Every building's situation and priorities are different, but they all have the same management needs for dedication, responsibility, accountability, consistency, transparency, prompt honest communication, and decisive action. Management companies are being hired for their expertise, but, let's not forget they work for us, even though they are managing us! VNYPM shows an understanding of this reciprocal relationship, and how properly servicing these demands guarantees mutual success and stability for them, and our residential buildings. VNYPM is receptive to suggestions to what they could do differently or better so they can continue to grow and learn, efficiently problem-solve, and provide the highest client satisfaction. This open readiness to listen, is a significant distinction for me. I applaud VNYPM's willingness to think outside the box, and knowing when to compromise wisely. They offer creative innovative solutions, using only limited available resources, that realize the individualized vision for each building. This makes them uniquely qualified in my estimation, as they are both frugal, and inventive. Hope my positive review provides clarity in your consideration of VNYPM to manage your property. Professor J.

I rarely leave reviews, but my experience with Venture NY Property Management has been deeply…read morefrustrating. I simply asked for clarification regarding newly imposed co-op insurance requirements and how the coverage thresholds were determined. Rather than receiving transparent answers or supporting documentation, I was repeatedly told the requirements were "non-negotiable," threatened with fines, and ultimately informed that management would "not engage further" because the conversation had become "repetitive." As a shareholder, asking reasonable questions about building policies, insurance requirements, and risk management should not be treated as an inconvenience. At no point was any actual explanation provided regarding whether these limits were based on insurer recommendations, legal counsel, lender requirements, claims history, or any formal analysis. Instead, responses felt dismissive, defensive, and unnecessarily combative. Professional property management should include transparency, accountability, and respectful communication with residents -- especially when imposing financial requirements and penalties. I hope ownership takes shareholder concerns more seriously moving forward and improves how management communicates with residents.

I wish I could put more than 5 stars because Abigail and George deserve way more than 5! After…read morepatiently waiting for months and months while my parents went back and forth over whether to sell or not, we were finally able to stick to our plan and list and stay listed with Abigail and George. Within just one week, we got more than 10 offers, many above asking price!! We took the offer we liked the best and proceeded with the deal. Our biggest obstacle was cleaning out the house, so Abigail and George referred to us two great companies to help out. They also continually checked in the whole time, to see if we needed any other help whatsoever. When we lost an important paper, Abigail helped us get another copy and even printed it out for my Dad since she knew he was busy cleaning up and might not even have a printer working anymore. Abigail said she thought of my parents like her own and she meant it 100%! On the final day when they had to hand over their keys, my parents still weren't fully done cleaning out, so Abigail herself helped move things and disassemble things (I'm sure George would have too, but he was at another appt). She even stored some stuff into her own car and brought it over to my sister's to temporarily store for my parents. Where else will you find brokers as caring, thoughtful, and compassionate as Abigail and George? If you are looking to buy or sell in Queens, you must contact them. It will be one of the best decisions you ever make!

We had an excellent experience working with this team, including Ana and particularly Geraldine…read more They were always available and did a great job talking us through the process. The photos taken of our unit were lovely, and I really think helped to increase engagement and offers. They were also very proactive and gave great advice in dealing with the stressful process of getting buyer board approval. We would absolutely recommend them for handling a sale! They were possibly the one aspect of the process that did not add to our stress but instead helped it.

I recently referred my family friends to realtor Vanessa Chang, and I'm so glad I did. She was…read moreincredible to work with from start to finish. Vanessa is super down-to-earth, easy to talk to, and has such a warm personality that instantly makes you feel comfortable and supported. Her time management and organization were excellent, everything moved along smoothly and stress-free. She was always on top of things, communicated clearly, and truly cared about making the process as simple as possible. My family friends had a wonderful experience, and I would absolutely recommend Vanessa to anyone looking for a reliable, thoughtful, and professional realtor.

I've been trying to reach this firm for almost two weeks and no one responds to emails or calls…read more Many of their properties sit on Zillow for years because of this lack of communication. The service is extremely poor and frustrating. If you're interested in selling your property, do not go with this firm. They expect to collect a commission while providing no basic follow-through or support. DO NOT LISTEN TO THESE FAKE POSITIVE REVIEWS.

Worked with Donald to find a place to live in the NYC area. He is extremely professional,…read moreknowledgeable on the market and processes, and has strong connections to facilitate the search and buying process. Highlights: -Fast and concise communication -Quick turn and flexibility with last minute changes -Strong connections (legal teams, banks, etc.) and a great team to support -Had experience selling in a building we were looking at and was able to maneuver through the process to maximize negotiations for us -Positive attitude! Definitely one of the strong more seasoned real estate agents I've worked with. Thanks Donald!

As I did not know any real estate agents in Brooklyn, I took a chance on-line where I found Donald…read moreLai to help my daughter find an apartment. The result was perfection : he instantly bonded with her and gained her confidence. He introduced her to a range of properties, quickly assessed her preferences and completed the search in two visits. My wife and I met him, when we acted as a sounding board for her on the final tour. She and we found Donald to be highly professional, knowledgable, thorough, personable and patient. His recommendations were totally on target. He also assisted in expediting the rigorous leasing process. We would unequivocally recommend as your real estate agent of choice in Brooklyn, as well has extending that recommendation throughout the City.

As first-time homebuyers, working with Roman Trevino was perhaps the best decision we could have…read moremade for this overwhelming process. He is, without a doubt, the most patient, knowledgeable, and detail-oriented realtor I've ever worked with (and just a lovely person to boot). Roman took the time to truly understand what we were looking for and worked tirelessly to ensure that every option aligned with our needs. He made us feel comfortable and confident at every step - always listening, answering questions with care, and offering practical advice when viewing apartments. When we finally found *our* apartment, he was with us every step of the way, helping us assemble an outstanding team of professionals who made the process seamless. He expertly managed the complex coop application, ensuring that we felt completely organized and prepared at each stage. Having him in our corner when we encountered roadblocks or issues, made the overwhelming moments feel far more manageable. We are incredibly grateful for his guidance in helping us find our forever home and for the team he built around us. I wholeheartedly recommend Roman to anyone searching for an apartment or home (and have already done so multiple times). Do yourself a favor--work with Roman!

Working with Laura Merrill was such a pleasure. She helped us get 100% ready with our application…read moredocuments before even beginning our tours so that we could be ready to go when the time came to apply. She was responsive and gave great advice. Highly recommend reaching out to her if you're starting your apartment search!