Definitely the go to place for disposable vapes! I've come here for over a year now and staff has…read morealways been really kind and welcoming. I had a defective vape last night and they immediately replaced it after they tested it out. The only thing that sucks was the new vape that they gave me was also a defect I didn't get it replaced because it was too much of a hassle when I had just gotten a replacement. For those of you who were wondering, it was a geek bar that was still burning after I take my hits.

Insanely overpriced and rude when confronted about price matching the reasonable shops. Not worth…read moreit.

Every time I've visited Millbrae Vape, I've been greeted with friendly and welcoming people. I have…read morea friend that owns a vape shop in SF, but I still prefer this shop (shhh, don't tell him that!) I quit smoking cigarettes back in October of 2021, and definitely feel like vaping is not better than quitting all together, but it is definitely better than smoking big tobacco. This shop has fantastic customer service, and makes a point to learn you as a customer. Their high attention to detail means that they don't want you to leave with a defective product, and will immediately remedy it if it is. Super high marks in my book, and a huge shout out to everyone at Millbrae Vape! You guys are the absolute best, and I'll always be a customer!

I am telling you, my kind readers of the Vaping Community, if you like different flavors,…read moreexceptional customer service, and the ability to vape what you purchased and enjoy an atmos designed to make you feel at ease, this is the spot. Kyle is the Vape Representative that gave me some of his time. I purchased a product (which will not be named), and first thing I got after filling it with juice was leakage of the whole fluids chamber and disappointedly a cup holder that smelled good but was extra sticky. Kyle, said to bring in my T-Priv 3 Kit and he will look at it. His place is always busy, but he made me comfortable asked me if I would mind waiting. Put so politely, I did not mind at all. He helped three people in front of me in 20 mins. And that's only if I was actually counting the minutes, I was not, and my wait time actually felt like I did not have enough time to pull out my vape device. He helped me unscrew an over torqued device set up by "the guys," and he did not even bash them, instead recommended me to go to him. My kind of combination of service and humbleness. Sold me two delicious vape fluids which he personally recommended and did not even charge me for "taking a look," but let be honest, FIXING the other Vape Rep's mistake. Thanks Kyle, I will not make the same mistake twice, I will be back.

Out of all the vape shops I've been to in SF, *SOUTH CITY SMOKE SHOP* is definitely my GO-2! They…read morehave a huge selection of disposable brands & flavors, & they always have my favorite Fogger Switch Cool Mint & Gum Mint in stock. Not to mention their Switch Pro Kits & Pods are also the cheapest prices I've seen & to make things even better if you can't make it to South San Francisco, they offer delivery. Great selection, great prices, amazing service, & reliable stock every time. Highly recommend!

If you know what you want and what you're talking about, they have products you can buy if you go…read morein there asking any questions. You don't get any answers because they don't know anything about what they're selling.

Stopped by this smoke shop! great experience. Nas helped me out and was friendly, helpful, and…read moreknowledgeable. cigarette prices were cheaper than other shops I've been to, and he gave me a great deal on a nice bong. I also picked up some wraps, and they were fresh not stale at all. Great prices, great selection, and excellent customer service. Highly recommend this spot, and I'll definitely be back!

Raba and Habib are so nice, welcoming and professional. I love patronizing this business!read more

New Exotica Smoke Shop was my vendor of choice until a…read morefriend hipped me. I honestly thought this place had the best product for the right price. Wamp Wamp. Not true. Attention all my people in Hempstead, Westbury, Baldwin...I have a great referral Much better products! 57% cheaper than this stores' "special" price "just for you". Leave a heart for the referral and ill send updated post with link to referall. You will thank me later. ** The compensation I receive is the joy of seeing righteous brothers deliver Hi- End products. Legally to boot and At the price it should be. My 60 year old self was kicked out of this store. Why? For thinking it was okay for me to be Black, Gay, a woman, and kind. Hymph. But God showed me something better. It was right under my eyes the whole time. And ain't that the way it always goes? SMH. If you are respectful, care about our community then, I will share a down to earth, for real real referral with you. Shop smart fam. Y'all who know know who we are and how we roll

Hyppe Vape is one of the best in the market right now, which means it is hard to find in stock…read more After a quick message to Exotica smokeshop, confirming he had Mighty menthol, I had it delivered to my door that night. You read that right, Delivered. Over 21 with ID, of course. Recommend? You bet.

I would never step foot back into this establishment. Was in there with a box I bought looking for…read morea specific brand of cigarillos for approximately 16 min and was never addressed. 3 other individuals came and left. I guess my appearance wasn't up to there standards.

I needed a place to buy cigars. I've bought cigars that were so dried out they were un smokable…read more Trouble is you don't know till you light up. These were top shelf cigars too, and they offered nothing in return. Try somewhere else.

Do they carry Pokemon cards? Yes. Are they always in stock? Yes. Are they priced way above market…read morevalue? Absolutely. But they have them. Staff is friendly and I don't think they make the pricing. Great addition to complement the smoke offerings they have.

Very nice men working here. They try to help you with all the vapes and other productsread more