Expand Furniture

Our new beautiful blue sofa with chaise arrived on the weekend and I am so in love with it, so I…read morewanted to write a review. David, the owner, was really friendly and helpful from the outset, and helped us pick out the best option for our apartment space and size. We have cats, so he suggested a type of fabric that would stand up better to their claws. We also have a mid century vibe going on with our pre-existing furniture, and he helped us match it perfectly with our sofa. Price point and quality was awesome, and I am super impressed. I'm never going to West Elm ever again. Delivery came on the weekend - it was smooth and easy. The guys were polite and nice to work with. And now we have this beautiful, lovely sofa with reversible chaise! It's the perfect addition to our place and the cats already approve. Definitely go shop here for your furniture.

We highly recommend David and Novo Furniture. His service was beyond outstanding and he is an…read moreabsolute pleasure to work with, even coming out for a home visit to help us decide what would work best! We ordered custom made sofas from him and he told us the factory usually takes 4-6 weeks. We said that was fine. Three weeks later, our sofas were delivered and we are thrilled! Thank you David for good old fashioned excellent customer service and exceptional quality sofas!

2.2 km•Grandview-Woodlands, The Drive

Retreat Sofa

Jacob Sofa

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Helsinki Sofa

By Design Modern

5.0(5 reviews)

Exceptional inventory of classical furniture designs. Really neat stuff here.read more

I was looking for a credenza and found something completely different that I fell in love with for…read moremy entry hall. Great selection, great service, these guys went out of their way to make me happy .... next purchase, a Danish Modern sofa!

Rosewood Wallsystem - Denmark, 1960's - Designed by Poul Cadovius

Teak Bookcase - Denmark, 1960's

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Teak Coffee Table - Denmark, 1960's - Designed by Georg Jensen

Creative Home Furnishings

4.9(14 reviews)

3.3 km•Fairview Slopes

From the start of the ordering process to receiving the products, the customer service was…read moreexcellent. There was a wide variety of products from which to choose, but not overwhelming. I was able to order the custom products exactly as I envisioned, with a choice of wood, finish and size to fit my rooms. Having never ordered custom furniture before, I had no idea about the price, but when comparing with other companies, none of the items seemed overpriced. The items were meticulously wrapped for transportation and arrived on time. The quality of the furniture is evident. Blair even followed up to make sure everything was good. Overall, a great experience.

My lovely solid maple Tangent storage bed was delivered last Thursday afternoon. The delivery…read moreservice was great, no fuss, no muss and the bed was assembled in no time flat. My daughter and I had visited the Vancouver showroom on W 10th at the end of October. Maria took so much time with us explaining how the frame could be customized: I wanted the headboard a little lower, with some of it open to the wall behind it, rather than solid wood right to the top. Nothing was too much trouble. Then she showed us the different wood stains I could choose. Personalized service throughout. Several times later, I emailed questions to her; her answers were prompt and detailed. As promised, the bed was delivered a week ago, early February, as promised. The Coquitlam store also kept me informed on a regular basis of the ETA. I was provided with the contact for the delivery men and they in turn also gave me a window of time for next day's delivery, then called just prior to arrival. Several days after delivery I heard by phone again, to find out if I was happy with everything. I am so happy with the design of the bed, the professional finish on the wood. It suits my bedroom perfectly. The four drawers operate smoothly and provide good storage. After seeing the mattress in the showroom, I had decided to order it, too. It is amazingly comfortable and the total height when on the frame is very manageable for my 5 ft. 2 in. size. Such professional service from beginning to end. N.V.C.

Boxwood Dining Suite - Exclusive design, built to order, solid wood furniture, colour choice, locally made.

Creative Home Furnishings - Boxwood occasionals and sofa - Exclusive design, built to order, solid wood furniture, colour and fabric choices, locally made.

Boxwood occasionals and sofa - Exclusive design, built to order, solid wood furniture, colour and fabric choices, locally made.

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Tangent TV stand, occasionals and sofa - Exclusive design, built to order, solid wood furniture, locally made.

Pallucci Furniture

4.0(72 reviews)

3.4 km•Fairview Slopes

•$

Great service, great pricing, great selection…read more Irina is an amazing consultant who had great knowledge about the products. The sofas are all customizable to foam firmness and fabric choices. It's best to go in store, to test out and to see the variety of fabrics. I would recommend this to anyone looking for a new couch!

A store that specializes in selling Canadian-made furniture. You can choose the fabric from their…read morepanel, and you can customize however you like for a fee. They also sell non-Canadian made furniture as well but without customizations. There is no pressure to buy in the store and Irina is super knowledgeable and helpful. You're allowed to sit on all the couches for as long as you want. We went in wanting a Canadian-made couch but none of the ones we sat on we liked. We decided to go with a non-Canadian made sofa called "Kendra." However, when we received it, the tag said Ashley Furniture. We looked up the couch and it turns out it is indeed Ashley's "Kennewick" sofa which sells for $300 less than Pallucci. That is when we found out Pallucci sells other furniture stores' couches with increased pricing and a name change. That was very deceiving and disappointing. What is even worse is that Pallucci only gives a 1 year warranty on the couches that are not Canadian made. However, Ashley furniture (where the couch is from) gives a 3 year warranty. Pallucci has all their deliveries go through Marble Moving. I am not sure what kind of information Pallucci has given but Marble had the wrong couch and the wrong delivery date in their system. They also rarely take calls so we spent several days calling them just to clarify things. However, the movers themselves were nice and careful. If you are wanting Canadian-made then you may want to give this store a try. Otherwise, please do a reverse google image search on all of their couches. Chances are you can find it elsewhere for cheaper. On the plus side, there is free parking in the back. ---Aug 20 2023 Edit-- The owner is very nice and wanted to make amends for what happened. I was refunded the difference between Pallucci's price and Ashley's price. He told me that although they don't hide that they sell other furniture stores' furniture, and they will only tell you where it is from if you ask. He only buys the ones that he knows are good quality. He clarified that they will do price matching on items that are still in stock in the other furniture's website. I have changed my review from 2 stars to 4 stars because the Owner has admitted the misunderstanding and wanted to correct it. I think an improvement is to be more open about where the furniture is from. Having it in the price tag of the product would be good. I had really assumed that Pallucci was selling Pallucci-made Furniture and I think many people also think as I do - even when I look at used furniture on Craiglist/Marketplace, people write "couch from Pallucci".

Perez Collection http://www.palluccifurniture.ca/Fabric-Sofas/Perez-Sofa-grey

Shelby Double Sofa Bed https://www.palluccifurniture.ca/shelby-double-sofa-bed-grey-fabric/

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Sydney Sectional https://www.palluccifurniture.ca/sydney-left-facing-sectional-grey-fabric/

Sofa So Good

4.6(23 reviews)

1.0 km•Mount Pleasant

Shit sofa and shit arm chair. Only had a year and am…read morelooking to replace. Also shit delivery and customer service! Will NEVER recommend or go back! AVOID at all costs

The whole process of [purchasing a new sofa was excellent. Patricia went out of her way to help…read moreme. The delivery men were also most professional. The sofa arrived ahead of time and the deliverers took away all the wrappings. Overall it was an excellent experience. I will tell my friends.

My gorgeous new loveseat.

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SofaSoGood Caden sectional

Provide

4.9(12 reviews)

3.1 km•Fairview Slopes

The fact that I'm no Martha Stewart is no secret - I guess I was born without the home-decor gene…read more I find the whole thing - paint colours, window dressings, matching loveseats - totally mundane. And that's why I was surprised to find a quasi-furnishings store I actually liked. Granted, Provide in Crosstown carries more than just fixtures and accessories for your abode. Among the designer espresso makers are some pretty fashionable clothing items, which, for me, broke up the monotony of the selection of housewares (lamps, vases, tables, cushions, etc.). Someone must have had people like me in mind when they came up with the concept for this store. On to the fashion! I found some beautiful (although pretty high-end) tees by designer James Perse as well as some local style, like Vancouver's own Shereen De Rousseau's gorgeous cross-platform jewellery.

Slowly but surely, this end of downtown Vancouver is becoming a hot spot for lovely boutiques…read more cafes and restaurants and the inclusion of Provide home decor store in that group is a great choice. The general vibe of the store is very bright and open but still warm and cozy. Soft, luxe James Perse casual wear for the ladies and the gentleman inn your life will be welcome with very open arms as a gift for someone else or yourself. Unique pillows and throws will have you wrapping yourself up on the couch and hibernating next to your decadently scented boutique candle from Europe and a cup of Nespresso from that handy little machine that spits out espresso exactly how and when you want. The aforementioned scene is courtesy of Provide and there is more where that came from. Royal Doulton tableware, Niche Modern lighting, Dwell and Publique Living decor items from gorgeous picture frames done in stone to massive and stunning ceramic bowls, you are sure to be entranced by some very fab finds at Provide.

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Anizco Hotel Furniture Liquidators

4.7(12 reviews)

0.6 km•Strathcona

•$

We bought four pieces of furniture from Anizco. We found two bar stools which are great and in…read moregood condition. I am happiest with these. We got a new mattress, which seems good and a decent buy. Time will tell. Then we bought a used sleeper sofa. I should have known better. We saw one in the showroom and it looked used, but decent. Used is to be expected for the price. The one that was delivered is really so far worn as to be a really poor deal even at $250. I tried giving it a clean with some upholstery cleaner and while it's better, it still looks very worn. The worst part is the sleeper mechanism seems to be on its last legs and doesn't close properly leaving a gap under the seat no matter what we do. The mattress looks clean, but is incredibly lumpy. I regret buying this thing. Although close examination in the showroom seems like an obvious solution, it's nearly impossible because everything is jam packed and many things are stored in duplicate at the warehouse, so even if you look at the one in the showroom, it may not be the one you get. Getting it back out of our apartment is going to be really difficult. On the bright side the delivery people were excellent and did a great job getting this beast in. And the people at the store were very nice and tried to be helpful. I just wish I'd stuck to my gut that $250 for a sleeper sofa, even surplus, is too good to be true. With no returns and all sales final, I am feeling sad tonight. For casegoods and small items like lamps, I'd shop there again, but I would beware of upholstered goods, particularly with working mechanisms like sleeper sofas unless you can sit on and examine the actual one you will receive.

Found perfect-size 6-foot couch for my condo and two wicker chairs with stool-table for the…read moremini-balcony. Delivery was on time and seamless. Love this place: great price, great service, and environmentally awesome.

Gap between pillow and frame.

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BoConcept Vancouver

4.2(19 reviews)

2.5 km•Fairview Slopes

We originally stumbled upon its sister store in Seattle to learn that there is one in Vancouver…read more We had been looking for an "arc" floor lamp with a large swing span and yet a simple / compact design. Many places offer similar type lamps but are either clunky, unoriginal or will make your wallet over $1,000 lighter. We found the one we've looking for at BoConcept. It's a furniture franchise originated in Denmark. The store in Vancouver is on the 2nd level of the building shared by Inspirations on the ground level of the building. It was slight confusing on our first visit because they are 2 separate businesses which share a common centre in-store stairwell. Service was good. Since the only one available was a floor model, we were offered a reasonable 10% discount. A good alternative to sleeker and more stylish Scandinavian furniture in town than the mothership from Sweden.

We have been buying furniture from BoConcept for about 5 years now and we continue to be happy with…read moreit. The thing that makes BoConcept different from just anywhere else is the service that we get (from Paul) and we also like that everything just works together. The look is clean and refined and the quality is quite good as well. We have had a few issues here and there but Paul and BoConcept (and Rick) have been there to help us take care of anything that needed fixing. It's also nice to have an actual designer come to your house to help you see if things will work etc. They will even come during the installation to ensure that things are aligned correctly etc. I would definitely recommend them (and Paul) to friends, and I have.

Myproject

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L'atelier Home

4.3(17 reviews)

2.1 km•Gastown, Downtown

Another bustling home decor boutique store, along this Gastown stretch, beside the parkade…read more Quality and fashionable products here, home and kitchen, with the headboards at the front, and a bit of kitchen ware by the store front window, a glass holder for butter, though not sure if I'd leave this on the table at room temperature but I digress. Some dishware sets, teapots... What did piqued my eye are these measuring spoons in the shape of a heart, a set for $28, and you bet it's stainless steel, so a nice fun secondary gift to get in time for Valentine's ;), and especially for a great cook. Friendly service, offered a few suggestions.

The comfortable and warm service in this cozy establishment is always such a joy for my shopping…read moreexperience. The selection of vintage and vintage-inspired goods is wide-ranging, from tea cup candles, to metal furniture, to quaint decor like phrenology hands and puppy dog tail hooks. It's always a pleasure to pass by to see whether they have anything new in store! They also have a website in which you can browse through their collection and later ring them to hold for you (as they understandably don't hold everything in-store). And the other useful services they offer are upcycling your used furniture and a finding service in which you can submit photographs of what you're looking for and have the store help you in your search. Very nifty! Overall, L'Atelier offers extensive services and a remarkable array of home decor, and the people have never failed to provide excellent hospitality. This is definitely one of my favourite shops in the area for all these reasons!

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Room In Order

5.0(2 reviews)

2.2 km•Downtown

Room In Order carries items to make your life more organized, peaceful and easier. I find the…read moreprices on some of the items to be pricier, but overall not too bad. Staff are helpful when you have a question, but don't hover over you like helicopters , which I appreciate. You will find things like: USB rechargeable fans both handheld and tabletop, cube and drawer organizers small and big, kitchen gadgets, shower mirrors, jewelry organizers and many more... I would recommend checking them out.

So happy to see Room In Order downtown! Used go frequent their Davie location but now, they're even…read morecloser and that's awesome! We love going here because living in a small condo, we need many ideas on how to get organized without wasting too much space. Room in Order have so many cool and space saving items to help get your space organized and clutter-free. They have many home accessories such as storage bins, coat racks, shoe racks, dish trays, etc. If you love organizing your home, you can definitely spend a lot of time, and perhaps a lot of money, here. Price-wise, their products are not cheap because they are of high quality. I highly recommend this place if you're on the hunt for ways to improve your living or working space. I hope that they can expand on their space one day!

Left side of store

Store front

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Window display

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Alyssa S.

7 years ago

I ordered the King Side Lift Storage Bed and when it arrived I myself was able to put it together. Unfortunately there were a few pieces missing, so I contacted Expand Furniture right away. I was working with Adam and Camilla and they were incredible! They went out of their way to make sure the missing pieces were delivered to me in a few days. I believe the pieces came from Vancouver, Canada, and I live in Detroit, Michigan, USA. Needless to say they were extremely helpful. I got the bed all set up and it was perfect. Since our mattress was a new Puffy Lux at the time, it would slide off. So Adam made sure to get an order in for taller mattress stoppers right away, no extra cost. After sleeping on the bed for several nights, I noticed the original stoppers were working and the bed would not slide off anymore, but since it's a heavier bed, the standard pistons couldn't support holding the bed up. I again reached out to Camilla and Adam and I ordered stronger pistons. Once again, they arrived in like 2 days, amazing! Overall the bed is all set up, we were given an additional free mattress stopper and paid $100 for stronger pistons since our mattress is 95lbs. Despite some set backs, I strongly recommend Expand Furniture, not just for this incredible bed we received, but the outstanding customer service. Thank you for making this experience a good one! read more

Caroline G.

2 years ago

I ordered a Murphy bed for my guest room. It arrived in retaped boxes with the wrong mechanism (they sent it in a different shipment). When we opened the boxes, we realized that the parts were dirty and had scratches on them. They seemed like a refurbished or an old floor model. I had chosen matte white for the finish, but it seems as if there's no finish at all. You can still see the uneven hues of the cardboard underneath. I've been exchanging emails with pictures and videos for 10 days now and they are telling me that since the mechanism can still work safely, all should be good. I mean, I paid more than 5k for a quality product and I am so frustrated right now with the quality of the product and the customer service! I really regret buying from this company. read more

Catherine D.

2 years ago

I've had my Murphy sofa bed now since October 2023. I had done exhaustive research on Murphy beds and my biggest concern was I was getting something sight unseen as I was based in NYC and their in Vancouver. I ultimately chose one of their bundle specials available at the time that includes the queen bed, transforming coffee table and chairs. My flat is a small studio, so needed something functional that could allow me to maximize my space. Hired a service to install for me which added to the cost but with such a large investment didn't want to take risk of a DIY install job. End result, I couldn't be happier with my purchase. The unit is high quality, easy to use (I make daily) and their customer service was fantastic. read more

Angela C.

5 years ago

I am beyond IMPRESSED with their customer service!!! We had purchase a table mid 2020 and experienced an issue with a part of the table about 10mths after it was purchased. I emailed their customer service and they got back to me within 24hrs. Adam, from Expand Furniture, listened to our concerns and was very accommodating and pleasant to deal with (THANK YOU, Adam!!). They provided me different solutions and ensure we are 100% satisfied with our table before closing the case. I would definitely purchase from them again as I know I will be looked after if I ever have a problem with my table again. Thank you Expand Furniture for making sure your customers are satisfied with the product. read more

Scott S.

11 years ago

When I was looking for a murphy bed I wanted to find a unit that would fit the style of my apartment and was made well. I chose the MurphySofa - Clean for the modern look and the convertibility, and after a year of daily use (as a bed and sofa) have had no issues at all. I also purchased the Transforming table which has been working really well in my multi-use space. Both units are made very well! Although I had to wait a bit for the table to ship, Adam and Jared kept me informed and were responsive and professional during the ordering and install process. I would highly recommend ExpandFurniture. read more

Rose F.

8 years ago

We recently purchased a GREAT bed from Expand Furniture who are based out of Vancouver B.C. The staff at Expand were very helpful in answering our questions regarding size, how the bed worked, and shipping details etc. There were many emails that went back and forth and the staff at Expand has great customer service skills. We are VERY HAPPY with our Queen size Harmony fold out bed in their "basket beige" colour. It was shipped to us all the way down to Florida and arrived in great shape. I'm sure our guests will sleep very comfortably on this new bed. R&R Kirkland, QC read more

Gregory B.

8 years ago

I recently purchased a Ludovico Office Desk online after seeing their products featured in a YouTube video. The quality is exemplary and the functionality is exactly what I needed. I live in an apartment and needed a desk I could occasionally utilize without being cumbersome. This desk was precisely what I needed. The customer service was exemplary. I couldn't have asked from a more friendly team throughout all my questions. I'll definitely be purchasing more products from them in the future. They're definitely giving a big box store like IKEA a run for their money. read more

Bob A.

8 years ago

I was pretty set on having a center leaf as opposed to end leaf on my dining table and after trying approximately 20 different stores in the Vancouver area, I came across the Abode table from Expand Furniture's website which happened to be on sale. When installing it, I felt it was one of the highest quality tables I have seen. The leaf mechanism is simple yet elegant, the look is sleek and sophisticated. Its a great table and dealing with Expand was great- I love dealing with a smaller business and these guys are on it. read more

Mohammad B.

10 years ago

I purchased the glass coffee table that expands to a dinner table as well as 4 white chairs from Expand and the whole experience throughout was fantastic! It's now been 2 months and I'm still amazed at the quality of the furniture and how useful it is. The guys at Expand have great customer service and I felt that they really wanted to make sure I was happy with the final product. I would completely recommend them to friend and family. Their furniture is very competitively priced and is beautiful! read more

Andre Z.

9 years ago

Great website! Easy and convenient to navigate and understand product features. The videos are extremely helpful as to getting a key understanding of the product and visualizing it in my home. The stratus sofa is exceptional. Very comfortable and large, perfect for a family and still very cozy for a couple. Thank you Expand Furniture for making great products at a reasonable price with such a user-friendly website. read more

Ryan L.

2 years ago

We got a two piece sofa and ottoman for our living room from Expand and are extremely happy with it. Its very comfortable for two of us to sit on and its also very well made. The sofa and ottoman arrived really well packaged and took no time to set up. It also came with a set of wooden legs in case you need to raise the height, although we didn't find that necessary. I couldn't recommend Expand Furniture any more! read more

Rach W.

9 years ago

I am so happy with my console/dining table. With the help of the youtube video that was sent along, I was able to put it together in no time! From my browsing in the showroom, to purchasing the items, and the owners help carrying them to my car, every step of the process was a pleasure. I have recommended them to several friends already. I love that it's a sibling run business! read more

Alex M.

5 years ago

Bought a storage bed and space saving dining table, and my family has bought a coffee table and other beds including other storage beds and a wall bed. Could not recommend Expand more, top notch everything including customer service, assistance, quality of products and longevity. 10/10 would deal with every time I need. Perfect for functionality in your home. read more

Alain-Daniel B.

5 years ago

I was looking for a table that would be useful for work but could also be put aside when we had guests. You know, since I'm working from the spare bedroom and the we can now have guests again. Found a bunch of different expandable tables on their website and the build quality was very good. My experience with customer support has been pretty awesome. read more

Inessa G.

8 years ago

I love the products in the Expand Furniture: they are sleek yet very practical. I would recommend it to anyone regardless of the size of the home. We bought the kitchen/dining table, expendable from 2 to 8 people and it looks and works great. And the customer service has been amazing: all staff are friendly and knowledgeable. Great experience! read more

Steven B.

12 years ago

Adam and Jared are fantastic to work with and Expand's products are incredibly stylish and high quality. With the extremely stylish box coffee table, my small apartment living room transforms from an awesome sitting entertaining/media area into a functional dining room as required. This is the solution for modern living, giant recommendation! read more

Christine P.

8 years ago

I bought a console table that is expandable to a dining table. I love the product a lot it is very compact and practical. It expands to a 8 people dining table. Customer service was awesome and I would shop there again! read more

Billy A.

5 years ago

I got an Alzare transforming coffee table and have had a great experience from the showroom to my living room! The table is a wonderful addition - the size and functionality are exactly what I had hoped! read more

Gavin M.

4 years ago

Great store. The wall bed looks great and is very comfortable. It fits great in my apartment and makes the room so much more functional. Super impressive service. read more

Tiffany S.

5 years ago

Really love my couch. So many different configurations I love to move my living room around. Super comfy too. really good purchase.

Expand Furniture - furniture - Updated August 2026

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After much research and visiting many stores we found a beautiful Recliner Leather Couch at MJM,…read moreCoquitlam. Nitika took care of us from start to finish. Great Service, quick delivery and perfect installation. Highly recommend visiting MJM Coquitlam. ASK FOR NITIKA...

I recently purchased a dining table with chairs, a chaise couch, a love seat, a king mattress, and…read morea full king-size bedroom set (storage frame, two nightstands, and dresser) -- and I couldn't be happier! From start to finish, Josie and Jeet treated us like family. Josie was incredibly patient, warm, and attentive. She took her time with us and made sure we were completely happy with every single piece. Her kindness and care truly made the experience special. Surrey MJM has been my family's go-to furniture store for years -- my mom, grandma, siblings, and family friends all shop here -- and now I understand why. The quality is exceptional, long-lasting, and proudly Canadian made. You can feel the craftsmanship in every piece. If you're looking for beautiful furniture, amazing prices, and staff who genuinely care about your satisfaction, this is the place to go. Highly recommend!

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Shit sofa and shit arm chair. Only had a year and am…read morelooking to replace. Also shit delivery and customer service! Will NEVER recommend or go back! AVOID at all costs

Urban Decor Furniture

4.3

(18 reviews)

GREAT PRODUCTS THAT ARE WELL MADE AND STURDY I bought a bed and a couch from them several years ago…read moreand today I'm getting a new dining room table and chairs, plus a new mattress

I found Urban Decor online as I was searching for a local furniture store that sells sofa beds…read more After reviewing the selection on their website, we decided to visit the store to see the sofas in person. The sales associate who assisted us was friendly and helpful, but we decided to come back another day to consider our options before making the purchase. When we returned, we were assisted by Amer who was just as helpful and friendly as the sales associate we met on our initial visit. We made the purchase that day for delivery the next and added on the pick up service they offer for a fee. Amer was proactive with calling beforehand to ensure that we would be home to receive the delivery, and we managed to set a time that would work for the both us. The pick up and drop off went well. We were in a building with no elevator so we decided to carry our futon down to the entrance before their arrival. Once they got here, they carried the sofa bed all the way up our staircase and into our suite. Overall, I would definitely recommend shopping at this store if you're looking for furniture. The prices are reasonable, service is excellent, and the process was efficient!

Q Living Furniture

4.2

(5 reviews)

I gotta say, I'm really impressed with this furniture. I bought a couch and bed, and they're great…read morequality, especially for the price. And honestly, the fact that they're easy to clean with a dog is a major bonus. I would definitely recommend it.!

Just moved back into the area and needed to get a few things. Now with the events over the last…read moreyear I see the importance of supporting local businesses. So In my search for some new furniture I was pleased to find that q living furniture locally sources their furniture( atleast the pieces that we looked at ) the pieces we looked at are made to order. The warranty on the framework of the sectionals are top shelf, and the fact that the manufacturer is local within 45 minutes of the show room was a major selling point. The staff is extremely knowledgeable and super friendly they are extremely easy to talk to so if your unclear or have a specific idea in mind for your living situation I highly recommend you stop in and check them out. Oh and if you're worried about the coronavirus they stick to the guidelines set forth by the provincial health order/mandate.

Creative Home Furnishings

3.5

(4 reviews)

Finished product not as expected: warped table tops and wrong colour…read more We were excited to find a place that made custom solid wood pieces, and locally! Unfortunately, we are sadly disappointed with our experience here. When we sat in the showroom and discussed with the salesperson the design of the coffee and end tables, we sat down on the display couch which is the same model as we have in our home. We specified that we were ordering the tables to match the couch and said that our couch legs were espresso (as per their couch on display). The salesperson wrote espresso on the order; however, neglected to offer to show us a colour sample to select from, which would clearly show that their espresso was a different colour. When we received it, not only was the colour wrong, but the table tops were warped. I have photos showing the extensive warping and the colour mismatch. However, Yelp has removed the photos as it is against their guidelines for me to post photos which support my review. I do still have the photos available. They said they would have the builder fix the warping, but that we would have to pay for the restaining of the tables! All in all, the owner, Blair, rectified their errors. They added supports within the tabletops to correct the warping. Although Blair was not present at the time the salesperson took our order, he passes the colour error onto us. Unfortunately when we ordered our tables the salesperson did not have a system in place confirming that we had seen and received a colour sample. Our sign off was simply agreeing to "espresso" written by the salesperson on the quote and invoice. In the end, we paid an additional $168 to have the colour corrected for both of the tables. This amount was more than what was originally quoted to us, as there was no mention of a custom stain charge at the time we placed our order.

After several weeks of searching for a new sofa, we came into Creative Home Furnishings and got a…read morefew ideas. After a couple weeks pass by we are finally ready to make our purchase, a locally made Stylus sectional. The price was a bit better than other places we checked out that sold Stylus. We mainly worked with Garreth, who seemed to be still a little new as he had to go to the boss for some of our questions. No big deal because I'd rather him do that than give us incorrect information. After we we decided on fabric, we were told that the fabric might potentially be on back order. Sure enough, a few days later we get a call indicating that the fabric is on back order and that we would have to wait a few months unless we go for another fabric. We didn't like any of the other fabrics so we decided to wait. When speaking to Garreth over the phone, he did say sometimes the fabric does come in early. I didn't believe it, but to our surprise, the sofa was ready a few weeks before the estimated date they gave us. I'm not sure how much of that is Stylus actually receiving the fabric earlier than expected, or Creative over estimating the date. Maybe both. Either way, we were happy. The only thing I would take a star off on is a little bit of disorganization. We came in twice and made our purchase the second visit. A month later I received a call from the boss asking if we're still interested in the sofa. Well... we already ordered it and at this point, it was well past the date we were notified that it would be on back order. I think she was following up from our first visit, but it should have been noted that we already came back and made the purchase. They also took down both my and my wife's phone number. So every time they called us, they called us twice. We'd be at home and my wife would take the call. Then right after, they would call me. Or they would leave her a voice mail and then call me saying the exact same thing. I don't know, maybe some people prefer that, but it's a bit redundant if we're living in the same household. Overall, the service and quality of product is pretty good here. I would recommend it if you're willing to spend a bit more to get a quality product as all their furniture is solid wood.

Novo Furniture

4.9

(31 reviews)

Resource Furniture

4.5

(14 reviews)

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Pathetic customer service. I went in with my child a 7 year old boy and a business associate (the…read morereason I stayed there longer) , who the owner David was snapping at for everything , for my son sitting on a swivel chair, telling him not to swivel ,as it will scratch the table . For asking my son : he can sit on the chair if he has money to buy and checked his shoes to let him on the bed: no he was not joking, David checked the sole of my son's shoes and clapped to ask him to get down the stool; my son felt angry after he left the store. I felt humiliated. The owner is shallow and miserable, I pity his childhood. Think before entering the place with kids. The products are bought from Italy, they don not own the manufacturing unit, it means you are paying double profit , first to the manufacturing unit and second to resource, that's the reason for hike in prices (double compared to other places).

Bought a murphy bed/desk combo from here about two years ago. Wonderful piece of furniture with a…read moreprice that matches the quality. We love it because we can use the room as an office, guest bedroom, or yoga room. Perfect for our small apartment. Their colour options worked perfectly with the rest of our furniture too (white with a green desk). It's really easy and smooth to open the bed or lift it back up even though we have a really heavy mattress on it. Keep in mind that since it's custom made in Italy, it takes a very long time for delivery (months. plural), but it's worth the wait if you want something this innovative and high quality. Also, make sure the mattress you buy isn't too thick to fit.

Paramount Home & Design

3.9

(7 reviews)

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We looked for a new sofa at nearly every furniture store in the Lower Mainland before stopping at…read moreParamount. I wish we had made it our first stop! Our salesperson was knowledgeable and experienced in interior design and furniture, and helped us navigate the wide range of brands and styles in their showroom. Once we decided on a piece, she was most thoughtful with fabric quality, texture and colour for the sofa and even the pillows! She came to our house to make sure the sofa size was right for our room and our fabric choice would fit in with the rest our decor. Our salesperson also shared ideas for layout and other pieces to consider down the road. It was like having our own designer! Need new furniture? Go to Paramount!

Paramount Home & Design had horrible customer service. Once you have paid them, they will vanish…read moreinto thin air. Don't ever count on them in helping you with detective product or honor their warranty. STAY AWAY!

BoConcept Vancouver

4.2

(19 reviews)