I would never use this company again. Very bad communication, poorly done and incomplete work but…read morewanted to be paid in full before it was done. Paid partial and he never came back to finish,was rude on the phone, shoved wood pieces down a/c vent to get rid of it, left a large hole in the floor uncovered and unrepaired. I would not give a single star use this company at your own risk.

Very professional and talented people. Has over 10 years experience in the flooring business. Heyread more

These 2 folks are amazing! Great communications, clean workspace so a homeowner can still their…read morelife while under construction, professional work and so easy to work with. Will definitely use them again. Thank you, Ron & Chris!

These guys are the best. Can't even explain how well they have done on my jobs. Eric was born in…read morethe Buisness and is definitely one of the best guys to deal with. I can't even explain how hard it is to get things done being a owner in the construction business but Eric can make it happen. Thank you Pauly Campagna

Great communication.... fast service...... beautiful stone…read more I picked out granite Friday and it was installed Monday! Installers very professional and polite. Went out of their way to help us, very much appreciated. I'll use them again.

Asked for flooring on a mobile home in N Topsail, for about 150 sq ft of flooring. LVP glued price…read morecame to almost $3,500 and nothing from our previous discussion was reflected in the pricing. Jason would not tell me what their measurements were, and that after I told him the size - of course I measured it! I gave 2 stars (instead of 1) only because Jason went there to measure it without me... which was a mistake from my side. My house became Watkins' secret measurement! I see another person - Kord P- complaining of the similar issue. What is going on there?

Excellent service and expertise in installation of flooring and tile- we had the whole house done…read morein waterproof laminate and our kitchen backsplash and tiled. Highly recommend Watkins of Surf City!

My quartz was recently installed by this company on behalf of Discount House. I found this company…read morewas not responsive to DH unless they inquired on their own. An appointment window was made for 2 weeks after the template. DH had to follow up to determine when they would be ready. The appointment was made for 8-10 am. When no one showed by 10:30 AM I called DH. They then had to call Wilmington Granite to find out what was going on. They told them that the appointment was missed and they would try to show up the same day between two and 4 o'clock. I ran some errands outside the house and came home at 1:20. Wilmington Granite showed up at 1:30 and weren't even aware that they had an appointment that morning or in the afternoon between two and four. Customer service is everything this day and age, especially when we're all paying a lot more money for the same services. 2 gentlemen showed up, but one performed most of the work and had to keep calling his partner on the cell phone to come help. While cleaning up, they used a Clorox product on my wood cabinets, floor and quartz before I recognized what they were using. I would expect granite and quartz specialists to know these basic elements of the job. The quartz does look nice installed and this is what the 3 stars is for.

My husband and I were in the market for new kitchen and bathroom countertops when we were referred…read moreto Wilmington Granite. Joyce Diggett was the sales manager we dealt with and we found her to be truly personable as well as professional. She was very knowledgeable about the products they had to offer and was very helpful and detailed in meeting our needs. She offered suggestions, but never tried to 'oversell'. The employees who came to dismantle and install were extremely courteous and very respectful in the way they treated us as well as our home. The turnaround time was very efficient. Overall, our experience was very pleasant and we will definitely refer their services to others.

THIS COMPANY IS AWFUL! They had 2 lady's come do a "clean" and "inventory pack out" of our house…read moreafter we had a house fire in March of last year. They only just finished about a month and a half ago and come to find out the lady who did the inventory did not actually make an inventory of any of our things and did the same thing to two other clients there's one of which was a over million dollar house... we did not receive several things back including a shark robot vacuum cleaner, and expensive dog training, bite sleeve, and many specialty Christmas gifts like craft soaps and honeys etc. and even were given two boxes from some other client of theirs that aren't ours in full of some strangers belongings. RUN FOR THE HILLS OF YOUR INSURANCE RECOMMENDS THEM THEY DONT CARE ABOUT HELPINGYOU JUST GETTING YOUR MONEY THEN MEVER CALLING YOU BACK

I recently had a water loss in my home that required a considerable amount of mitigation. I called…read morethe Service Master office in Hampstead. They were quick to respond and they were extremely helpful in coordinating with the insurance company. Matt, Nick, John and Troy did a great job! I highly recommend Service Master and this Hampstead office specifically!

The prices are competitive and the staff is amazing. With the sad state of customer service these…read moredays, it's nice to walk in here and see familiar faces and be treated with the utmost respect as every customer is. From the guy that's building a house to the guy that just needs a single piece of wood go to this place and get the full customer experience from the Ipe Queen!

We worked with Brad at natural stone design. We love our countertops. We ended up going with quartz…read moreand they had the best price out of four or so quotes. The counters look perfect, the staff is excellent with communication. I wholeheartedly recommend them.

After getting multiple quotes and ideas for our kitchen countertop we decided to go with Natural…read moreStone Design. They we're amazing to work with, great prices, huge selection of stone, short wait time for installation, local and overall an excellent experience! We could not be more impressed with how they do business. Very Professional!