Had some regripping done. Some was my mistake they corrected at very resonable cost. Highly…read morerecommend.

Best golf store I have ever purchased from. They have a great Staff. They are competitive with…read moregreat service and absolutely stand behind their products. The only place I would go.

I am a real customer and have been shopping at Dick's throughout the country for over 20 years…read more Before my experience in this store I read the many critical reviews regarding customer service. Here is my story. Upon entering the associate at the checkout immediately asked if she could help. I was immediately impressed as I made my way to the shoe department by the abundance of quality products on display. I found some shoes that interested me and while trying them on the associate in the department stopped stocking inventory and came over to assist me. Without asking he was there to assist. After picking out some socks to go with the shoes I went to checkout to be greeted again by Carlene. This is where customer service far exceeded expectations. Carlene asked if I was in the rewards program and while I knew my wife had set it up many years ago I could never remember how to access the account. At this point Carlene was determined to find the account for me and we went through every phone number, email address, zip code and name combination I could think of until she found our account. Then she took the time to update the account with current information. While previous reviewers had bad experiences, the associates I dealt with went beyond expectations to deliver high level customer support.

My wife needed a new pair of sneakers so we went to Dick's Sporting Goods while in Ocala, Florida…read more I have to be honest I did not have high expectations but I was proved wrong. The shoe section we clean and orderly. My wife talked with the shoe guy (sorry did not get his name) but he asked her about what kind of support she needed. He made a few suggestions and offered to get her a pair of each to try on. While she was testing the shoes out he gave her some space to just allow her to get a feel for herself. He then stopped back and said "once your down to your two favorites, put one on each foot and test them side-by-side that way". Great suggestion but again not pushing. She picked a pair and although they were expensive, we tend to keep shoes for a long time so $150 seems worth it! Like the way they helped us and would go back again!

Decent selection of gently used and new sporting goods and athletic gear…read more Play It Again Sports concept is that they buy and sell quality used sports and fitness gear. Really diverse selection if you are looking for something specific and perhaps have some old gear collecting dust that you want to trade in. Be careful of pricing though and know exactly the cost as some things here can be priced over retail.

Nice place to trade in your golf clubs and get others that better suit your swing style! Neat and…read morefriendly service is a plus!

Abraham was fantastic - went out of his way to fix my golf cart windshield the same day. Great…read moreservice!!

Excellent service on my 4 passenger Club Car. Had two problems; oftentimes, the cart would not…read moremove from a standing position. That is, the cart would not move forward or reverse when the accelerator was pushed. Secondly, the cart would only go 13 MPH. Abraham fixed both problems by replacing the M Core and the Speed sensor. Thank you for fixing my cart Abraham and Brandon.

Had a wonderful experience ... I was there 1/2 an hour and…read moreno 'salesman' approached me... and there were many salesmen there... So in one way, I might have been 'put off'; "don't they want to make a sale'... but on the other hand... and best... I felt 'no pressure'! Finally, after I had made my selection [I guess I 'knew' what I was looking for'] I hailed a salesman and asked 'what he could do for me'. I found a used set of irons & I needed '1 1/2 inch extensions & new grips... he made it 'easy' to move forward with a very good deal!!! Later, I did a variety of reviews 'on line' to realize what a good decision & 'deal' Edwin Watts Golf had provided!!! I loved my experience!!! Thank you!!!

I had a very good experience and would highly recommend anyone seeking a new set of golf clubs to…read morevisit Edwin Watts Golf in Lady Lake! First the price was right and a discount for Black Friday. More importantly Beanie the lady who assisted me was very professional, patient and spent extra time to assure I had the best set of clubs to fit my age, height, and golf swing. Beanie went the extra step, and I ended up very satisfied buying clubs different then what I originally wanted!!! Beanie being an avid golf player herself even managed to subtly give me a 5 minute golf lesson as we watched the monitor trace my errant golf shots! It was a fun, no pressure, buying experience!!

Went in to look at a hybrid a couple days ago ... Thy wanted me to try out this one club .... I…read moredid and hit it okay on the simulator.... When they handed it to me it had a 250 dollar price tag on it .... They said they would give it to me at $139 .. I figured looked okay with me they seemed pretty nice and honest ...brought the club and checked online and seen it for sale everywhere at around 75 dollars ...

Good service, excellent selection , and always what I need and excellent pricing. I always check…read morestock first!!

Brad is Fantastic!! The way golf fitting is done by big golf stores or the national club fitting…read morechains with exorbitant prices made me stay away from custom golf fitting since I felt it is NOT worth it for an OK golfer! After few swings in his golf studio, he gave me few clubs to swing & was already hitting them longer and drawing the ball!! Moreover, Brad can work with your budget and is NOT pushy like the other places and was able to keep clubheads that were still good! You got to give Fellinger Custom Golf a try if you want to improve your golf game!

Tried new graphite shafts to determine best results Owner…read moreis very knowledgeable and understands my goals as I get older Had the shaft installed next day

I had an amazing experience. I needed to return a golf bag for something more my style. Mark the…read moreManager was more than helpful to accommodate and find me what I was looking for. He went above and beyond his duties to make sure I left a happy customer. He even set me up with testing out some drivers which I went back in a week later and bought. I will be back again for another driver as my husband likes mine so much I gave it to him. Because of Marks Customer service I will continue to shop here and recommend my friends shopping here as well. Highly impressed.

I happen to be in the industry and wanted as experienced certified fitter and I was not…read moredisappointed. Kyle Rendon was very knowledgably and extremely professional. He never made me feel like he was rushed and took considerable time with me, so as to fit me to the clubs that I liked and fit me. Thank you Kyle. Butch Benton

I am so glad I decied to stop by. The saleperson listened to me and I left with exactly what I…read morewanted and needed. Very pleased.

Had an exceptional experience at this golf store! I was looking to purchase a new Hugh-end driver…read moreand was treated with genuine care and professionalism. I had a previous experience in a golf store in Ocala where I had been treated with condescension and disrespect and this was just the opposite. Beanie, the golf expert took the time to discuss my swing and golf game while she led me through trying three different drivers on their virtual driving range. Even before I purchased my driver, she had already improved my game with some thoughtful and useful advice on my swing. She was patient, polite and friendly while she helped me decide on the perfect club for me. It wasn't the one that I went in to see, but Beanie helped me pick the club that fit me and my golf game, while saving me money to boot! If you go here ask for Beanie, she is without a doubt, the best!

Chris was wonderful! Very knowledgeable--helped us pick out a golf cart of our dreams!!!read more

They did honor there warranty work after several discussions. It would be a five but the lag in the…read morereturn of the cart held that up. Thank you Randy.